Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,068 Reviews)
Rating breakdown 4,068 reviews
5 Stars
2,928
4 Stars
691
3 Stars
226
2 Stars
106
1 Star
117
78%of customers recommend this product.
(
652 out of
837)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Posted by: Bobby C
from Texas
Expertise:Expert
Verified Purchase:Yes
I've had this GW7 for about two weeks now, upgrading from the GW4 (which has been fantastic since day 1). The interface is really nice and smooth and fluid, and it's clear there's been a lot of work done with Wear OS in the past couple of years. If you've previously owned and loved a Samsung watch, this one will only grow that love even more.
The device itself is mostly physically unchanged from the previous non-Classic or Ultra models, and your old watch bands (20mm) will fit the 7, as well as a few of the cases. It feels like it weighs the same and definitely fits the same as previous models, so you know it's comfortable when worn.
The updated Wear OS 5 with OneUI 6 is great. It feels snappy and by and large it looks much the same as previous versions, with the exception of a vastly-updated PIN unlock screen. Suffice to say that the software is maturing very well under Samsung and Google's combined efforts.
I don't use a Samsung phone so there are a few features I don't get access to. Primarily it's the AI features that I lack exposure to. Typically the Blood Pressure and ECG functions wouldn't be supported, either, but there is a pretty simple way around that if you have a Pixel or other non-Samsung phone.
Charging this device seems to take just as long as previous models, so there's not a lot of advancement in this category. The charger puck now comes with a USB-C connection rather than the USB-A from the days of old.
There are a lot of reasons that I am glad I upgraded, and with a great deal, I feel like I got a stellar watch and experience.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: ASree
from AL
Expertise:Intermediate
Verified Purchase:Yes
Excellent features and performance, but battery life falls short of expectations
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Rocío
from Minnesota
Expertise:Intermediate
Verified Purchase:Yes
Es el primer Samsung Watch que tengo, tenía un Fossil. En general me gusta bastante pero la verdad es me esperaba más y mejor. Hay poca variedad de esferas. Lo único que hago de deporte es cycling spinning y no lo reconoce automáticamente. Cuando lo programo no me indica los km o millas, distancia y velocidad. No entiendo cómo Samsung aún no ha actualizado esto. Esto sí que fue un poco decepcionante. Y el tema de la bateria está bien pero casi no he podido probar el sueño porque estoncés no me queda batería para el día siguiente.
Written by a customer while visiting Samsung US
Posted by: Kofi Anim
from Chester, NY
Expertise:Intermediate
Verified Purchase:Yes
My wife loves her new watch, has been very happy with it so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I wanted it to have only the features I needed.
on December 16, 2024
Posted by: Peter Park
Verified Purchase:Yes
The only wristwatch I've ever owned with the features I need most
Written by a customer while visiting Samsung US
Posted by: Amy park
from Mi
Expertise:Intermediate
Verified Purchase:Yes
The battery drains too quickly. It's different from the Watch 5 I used before.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
4
Response from Samsung USBy R&R Team, December 16, 2024
Hello Amy,
Thank you for finding the time out to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your battery life. If you have any questions for us after reviewing this resource or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time out to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your battery life. If you have any questions for us after reviewing this resource or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Dipti
from Atlanta Ga usa
Expertise:Beginner
Verified Purchase:Yes
Watch is nice except battery life is not good I had watch 6 I think that had better battery life
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Maxrockers
from prosper tx
Expertise:Intermediate
Verified Purchase:Yes
Good design and quality. Perfect matching and it feels confortable
Features
4
Performance
4
Written by a customer while visiting Samsung US