Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,705 Reviews)
Rating breakdown 4,705 reviews
5 Stars
3,357
4 Stars
799
3 Stars
273
2 Stars
131
1 Star
145
82%of customers recommend this product.
(
1,082 out of
1,327)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Posted by: Missy
Expertise:Intermediate
Verified Purchase:Yes
Quits tracking heart rate, not getting notifications
Response from Samsung USBy R&R Team, April 7, 2025
Hi Missy,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. For your convenience, I have included a few links to resources that you may find beneficial reviewing to help resolve what you have described. Let us know if you have any questions for us afterward by reaching out to Samsung Support at your earliest convenience. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. For your convenience, I have included a few links to resources that you may find beneficial reviewing to help resolve what you have described. Let us know if you have any questions for us afterward by reaching out to Samsung Support at your earliest convenience. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Written by a customer while visiting Samsung US
Posted by: Steven Beltsos
Verified Purchase:Yes
Love it! Not usually a watch wearer, but the functionality this gadget brings is exceptional!
Written by a customer while visiting Samsung US
Posted by: Prescott Vanderpool
from West Liberty,KY
Expertise:Intermediate
Verified Purchase:Yes
This watch is amazing! I love it!! Beat watch ever
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it...so far
on April 4, 2025
Posted by: Recklesscookiemaker
[This review was collected as part of a promotion.] I am in love with this one, almost didn't buy it, hubby sold me on it. Was totally worth it. It's lighter, faster and has seamless action across apps. Not sure about the now brief feature. Still figuring it out.
Also it has a narrower profile on my wrist, so looking forward to less sleeve and pocket snags.
Also it has a narrower profile on my wrist, so looking forward to less sleeve and pocket snags.
Value
5
Written by a customer while visiting Samsung US
Posted by: Flood
Verified Purchase:Yes
The watch doesn't hold a charge long. Every other day it has to be charge and it will shut off.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, April 7, 2025
Good day Flood,
Thank you for sharing your thoughts with us about your experience with using the Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Let us know if you have any questions afterward or if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for sharing your thoughts with us about your experience with using the Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Let us know if you have any questions afterward or if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
It is a practical, convenient, easy-to-use device.
on April 4, 2025
Posted by: Love25
[This review was collected as part of a promotion.] My smartwatch is indispensable for work. I'm constantly checking messages, and without it, my work wouldn't be as effective.
Value
5
Written by a customer while visiting Samsung US
Posted by: Samone
from Omaha, NE
Expertise:Intermediate
Verified Purchase:Yes
I prefer the classic style with the bezel, but this watch is far superior the GW3.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: TexVet2011
Verified Purchase:Yes
BLUF: 55ys old and this is my first TRUE smart watch; I'm wowed with features.
Replaced: Neo Fitness Retro and an original style Fitbit prior to that...
Replaced: Neo Fitness Retro and an original style Fitbit prior to that...
I've owned and used Galaxy Watch7 for about a month as of writing this review
I can't say enough about this watch. App installation was a breeze; device pairing with my A53 was seamless. A key purchasing point for me was the watches ability to detect possible sleep apnea... which my wife kept saying I may have, but i always felt otherwise. Since owning the Galaxy Watch 7, I've ran the test several times and I am please to say, according to my watch, no further tests are needed.
PROS:
- VERY versatile and configurable.
- Surprisingly good sound quality
- Great value for the $$$
- Extremely comfortable, I forget I'm wearing it.
- Love the find my phone feature
- Built in Bixby for easy access to features, alarms and timers.
- Health and workout monitors, trackers and so much more.
- I thought the 44mm display was going to be an issue but the thinness of the watch makes it quite unnoticeable.
- Touch screen display is super responsive.
- VERY versatile and configurable.
- Surprisingly good sound quality
- Great value for the $$$
- Extremely comfortable, I forget I'm wearing it.
- Love the find my phone feature
- Built in Bixby for easy access to features, alarms and timers.
- Health and workout monitors, trackers and so much more.
- I thought the 44mm display was going to be an issue but the thinness of the watch makes it quite unnoticeable.
- Touch screen display is super responsive.
CONS:
- Short battery life compared to my previous "Smart" watches...albeit, they weren't really smart by today's standards.
- Short battery life compared to my previous "Smart" watches...albeit, they weren't really smart by today's standards.
I HIGHLY recommend this watch if you have a Samsung phone. I wish I would have purchased sooner.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US