Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,068 Reviews)
Rating breakdown 4,068 reviews
5 Stars
2,928
4 Stars
691
3 Stars
226
2 Stars
106
1 Star
117
78%of customers recommend this product.
(
652 out of
837)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Posted by: Susan O
Expertise:Intermediate
Verified Purchase:Yes
No blood pressure function operating in watch despite instructions on how to do it in the user manual.
Features
4
Written by a customer while visiting Samsung US
Posted by: Patmo
Expertise:Expert
Verified Purchase:Yes
The battery power can be better and should be improved.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Key West FL
Verified Purchase:Yes
I have been pleased with all agents since I received my new Samsun 25 S Ultra and the Watch 7
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Marmusa
from California
Expertise:Intermediate
Verified Purchase:Yes
I love the new features. The shortcuts with the movements of wrists and fingers!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, April 9, 2025
Salutations Marmusa,
Thank you for sharing your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. It's so great to hear how much you have been enjoying your new features offered by your Galaxy Watch7. Feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Galaxy Watch7
https://www.samsung.com/us/watches/galaxy-watch7
Thank you for sharing your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. It's so great to hear how much you have been enjoying your new features offered by your Galaxy Watch7. Feel free to reach out to Samsung Support if you would like any further assistance. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Galaxy Watch7
https://www.samsung.com/us/watches/galaxy-watch7
Written by a customer while visiting Samsung US
Customer Rating
1
Got a lemon
on April 8, 2025
Posted by: Hope
from Colorado
Expertise:Intermediate
Started out loving the watch. I got a lemon and Samsung won't replace. 6 months old, had to reset it completely twice. Now won't hold a charge. They want me to send it in so they can repair it. So I have no watch.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, April 9, 2025
Hey there Hope,
Thanks for sharing your experience with using your Samsung Galaxy Watch7. We value your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to service your device if you would like to make an appointment for repairs. If your Galaxy Watch7 will not power on, it doesn't seem to charge, or the light on the charger blinks, the problem could be anything from the battery, connection, the charger, or the watch itself. Please take a moment to review, "Samsung smart watch will not charge or power on" to help resolve what you may be experiencing with your device. Without having more information available regarding what may be occurring with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support for further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Samsung smart watch will not charge or power on
https://www.samsung.com/us/support/troubleshooting/TSG01003100/
Thanks for sharing your experience with using your Samsung Galaxy Watch7. We value your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to service your device if you would like to make an appointment for repairs. If your Galaxy Watch7 will not power on, it doesn't seem to charge, or the light on the charger blinks, the problem could be anything from the battery, connection, the charger, or the watch itself. Please take a moment to review, "Samsung smart watch will not charge or power on" to help resolve what you may be experiencing with your device. Without having more information available regarding what may be occurring with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support for further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Samsung smart watch will not charge or power on
https://www.samsung.com/us/support/troubleshooting/TSG01003100/
Written by a customer while visiting Samsung US
Posted by: Russell Toms
Verified Purchase:Yes
Third device I have purchased Samsung and all have been excellent. The process has been great and the devices perfect.
Response from Samsung USBy R&R Team, April 8, 2025
Howdy Russell,
Thank you for taking the time to share your thoughts with us about the Samsung Galaxy Watch7. We're ecstatic to hear that you are pleased with the purchase of your Galaxy Watch7. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for taking the time to share your thoughts with us about the Samsung Galaxy Watch7. We're ecstatic to hear that you are pleased with the purchase of your Galaxy Watch7. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by contacting Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
5
Best watch hands down seamlessly switches tasks
on April 6, 2025
Posted by: Gardengnome
[This review was collected as part of a promotion.] This watch is killer. It's fast, responsive, and the new interface lets you stay in the know without having to waste time going through a ton of steps to find the same information it provides. Awesome; I would buy it again.
Value
5
Response from Samsung USBy R&R Team, April 8, 2025
Hello Gardengnome,
Thanks for sharing your experience with using the Samsung Galaxy Watch7. We appreciate your feedback. It's so awesome to hear that your Galaxy Watch7 has been a great purchase for your lifestyle. Feel free to contact Samsung Support if you would like any further assistance. We're here to assist you in any way that we can plus we enjoy hearing from our customers! Enjoy your new Galaxy Watch7 as much as we have been designing it for you. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for sharing your experience with using the Samsung Galaxy Watch7. We appreciate your feedback. It's so awesome to hear that your Galaxy Watch7 has been a great purchase for your lifestyle. Feel free to contact Samsung Support if you would like any further assistance. We're here to assist you in any way that we can plus we enjoy hearing from our customers! Enjoy your new Galaxy Watch7 as much as we have been designing it for you. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
4
Great battery life
on April 6, 2025
Posted by: Mimimz
[This review was collected as part of a promotion.] I am very happy with the battery life on the new S7 watch. I can go almost three days without needing to charge it.
Value
4
Response from Samsung USBy R&R Team, April 8, 2025
Hi Mimimz,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. We're thrilled to hear that your Galaxy Watch7 battery is keeping you connected to what matters most in your daily life. If you would like to share additional feedback with us regarding the performance, functionality, or durability of your Watch7, please let us know by contacting Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. We're thrilled to hear that your Galaxy Watch7 battery is keeping you connected to what matters most in your daily life. If you would like to share additional feedback with us regarding the performance, functionality, or durability of your Watch7, please let us know by contacting Samsung Support at your leisure. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US