Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5
(4,068 Reviews)
Rating breakdown 4,068 reviews
5 Stars
2,928
4 Stars
691
3 Stars
226
2 Stars
106
1 Star
117
78%of customers recommend this product.
(
652 out of
837)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Posted by: ANTHONY
from Littleton, CO
Verified Purchase:Yes
This is exactly what I was looking for and has met all my needs.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Winter haven FL
Expertise:Expert
Verified Purchase:Yes
Great watch but the battery is not good. The battery wears down easily when the health apps are activated
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, April 18, 2025
Greetings Sandy,
Thanks for taking the opportunity to share your sentiments with us about using your Samsung Galaxy Watch7. We value your feedback as we work towards improving the functionality and design of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Feel free to contact Samsung Support afterward if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the opportunity to share your sentiments with us about using your Samsung Galaxy Watch7. We value your feedback as we work towards improving the functionality and design of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Feel free to contact Samsung Support afterward if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Janell
from Sherman, Maine
Expertise:Beginner
Verified Purchase:Yes
I love this watch. I started out with a FitBit, so this does so much more. So, I'm still trying to get used to all that it does.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Verna
from Tuscaloosa, AL ROLL TIDE!
Expertise:Intermediate
Verified Purchase:Yes
Love my Samsung Galaxy 7. Trade-in was fast and easy to navigate the site. This is my 2nd watch bought thru their trade-in deal. Will probably do the same deal next year, if available.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
health feature
on April 17, 2025
Posted by: alex
outstatnding feature in camera and health facility
Response from Samsung USBy R&R Team, April 17, 2025
Howdy Alex,
Thank you for sharing your thoughts with us about your Samsung Galaxy Watch7. We value your feedback and sentiments as we strive to improve the design and functionality of our product line. We're happy to hear that your Galaxy Watch7 has impressed you with its features and functionality. Please feel free to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for sharing your thoughts with us about your Samsung Galaxy Watch7. We value your feedback and sentiments as we strive to improve the design and functionality of our product line. We're happy to hear that your Galaxy Watch7 has impressed you with its features and functionality. Please feel free to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch for swimming.
on April 16, 2025
Posted by: Michael
I love this watch. I got the 40mm. I run with it, swim with it and play water polo with it. When you put it in swim mode, it protects certain components of the watch. When you end swim mode, it forcibly ejects any water in the watch.
Response from Samsung USBy R&R Team, April 17, 2025
Greetings Michael,
Thank you for sharing your thoughts with us about your experience with using the Samsung Galaxy Watch7. We value your feedback as we strive to improve the functionality of our product line. It's so amazing to hear how much you have been enjoying the features of your Galaxy Watch7 so far. Yes, the water lock feature on the Galaxy Watch7 is beneficial because it disables the touchscreen and wake-up gestures while your device is in water, preventing accidental interactions and phantom touches. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Use Water lock mode to swim with your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002907/
Thank you for sharing your thoughts with us about your experience with using the Samsung Galaxy Watch7. We value your feedback as we strive to improve the functionality of our product line. It's so amazing to hear how much you have been enjoying the features of your Galaxy Watch7 so far. Yes, the water lock feature on the Galaxy Watch7 is beneficial because it disables the touchscreen and wake-up gestures while your device is in water, preventing accidental interactions and phantom touches. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Use Water lock mode to swim with your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002907/
Written by a customer while visiting Samsung US
Posted by: MeriBee
Expertise:Expert
Verified Purchase:Yes
This is my 4th galaxy watch. Basically i love it BUT the battery life is only 2 days. I like monitoring my sleep, blood sugar and medications. If onky the battery could be improved!
Written by a customer while visiting Samsung US
Posted by: Sridgdill
from Chicago, il
Expertise:Intermediate
Verified Purchase:Yes
Easy purchase, great value and works well. I would buy this again.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 17, 2025
Aloha Sridgdill,
Thank you for taking the time to share your thoughts with us about your experience with using the Samsung Galaxy Watch7. Your feedback is appreciated as we strive to improve the functionality of our product line. We're amazed to hear that you feel like you made a wise investment with the purchase of your Galaxy Watch7. We'd love to hear more if you would like to share additional feedback with us. Feel free to contact Samsung Support if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for taking the time to share your thoughts with us about your experience with using the Samsung Galaxy Watch7. Your feedback is appreciated as we strive to improve the functionality of our product line. We're amazed to hear that you feel like you made a wise investment with the purchase of your Galaxy Watch7. We'd love to hear more if you would like to share additional feedback with us. Feel free to contact Samsung Support if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US