Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Average customer rating
4.5 out of 5
4.5
(4,068 Reviews)
Open Ratings Snapshot
Rating breakdown 4,068 reviews
5 Stars
2,928
4 Stars
691
3 Stars
226
2 Stars
106
1 Star
117
78%of customers recommend this product. 
(
652 out of 837
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch7 Aluminum Smartwatch 40mm BT - Cream - (2024)
Customer Rating
5 out of 5
5
So smart and nice
on May 9, 2025
Posted by: Anonymous
from New jersey
Expertise:Beginner
Verified Purchase:Yes
Samsung galaxy watch 7 is perfect watch what i have ever
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
High quality
on May 8, 2025
Posted by: Stephen
from Thurmont, MD
Expertise:Expert
Verified Purchase:Yes
fits comfortably, tracks my steps and sleep. I love it.
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Watch it great! Battery Not Great!
on May 6, 2025
Posted by: SADFACE_Duran
from Texas
Verified Purchase:Yes
The battery doesn't last but a day. Have to recharge it daily
I would recommend this to a friend!
Features
4 out of 5
4
Performance
2 out of 5
2
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 7, 2025
Hello SADFACE_Duran,
Thank you for taking the opportunity to share your thoughts with us about your Samsung Galaxy Watch7. We value your feedback as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Let us know if you have any questions afterward or if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra

Samsung Support
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Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I have a Galaxy 7 watch and a Galaxy 7 poem. They'
on May 6, 2025
Posted by: Nicole
I really love my phone. It is easy to use and understand I am not one that could be the right very well, but I sure can read this and I really sure can understand it all. I also received the watch and I love it too. They're going together very well. I think you ought to try it and give your opinion as well. It's really awesome. Give it a try.
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
poor assistant integration
on May 4, 2025
Posted by: what
Expertise:Expert
poor assistant integration. it only works once every power cycle. 👎🏽
Features
2 out of 5
2
Performance
3 out of 5
3
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R Team, May 5, 2025
Hello What,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line. We would be more than happy to assist you with whatever you may be experiencing with your device, however, we need more details than we currently have available before we can do so. Please feel free to contact Samsung Support at your earliest convenience for further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
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Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent
on May 3, 2025
Posted by: Mohammed H Sumon
Verified Purchase:Yes
Very happy with the purchase. The design, quality and the price is worth it.
Response from Samsung USBy R&R Team, May 7, 2025
Good day Mohammed,
Thanks for sharing your experience with using your Samsung Galaxy Watch7. We appreciate your feedback as we strive to improve the design and functionality of our product line. It's wonderful to hear that you have been so pleased with the purchase of your Galaxy Watch7. We're delighted to hear that its design and functionality have been well received. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a loyal Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
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Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice smart watch
on May 2, 2025
Posted by: CCR87
from NV
Expertise:Intermediate
Verified Purchase:Yes
It is very similar to my galaxy watch 4, which is nice. The battery doesn't seem to last as long as the 4 did, but still lasts all day.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A great watch
on May 2, 2025
Posted by: Stephen
Expertise:Expert
Verified Purchase:Yes
A great watch with good battery life. Has a great selection of features
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 8, 2025
Salutations Stephen,
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. It's great to hear that your Galaxy Watch7 battery allows you the freedom to get through the toughest days. If you would like to share any other feedback with us regarding your experience or if you would like any further assistance, please let us know by reaching out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
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