Customer reviews from brita.com
Brita - Replacement Pitcher Filter
Average customer rating
4.6
(1,774 Reviews)
Rating breakdown 1,774 reviews
5 Stars
1,321
4 Stars
344
3 Stars
54
2 Stars
17
1 Star
38
96%of customers recommend this product.
(
656 out of
684)
Customer Reviews for Brita - Replacement Pitcher Filter
Customer Rating
4
Water turns yellow
on March 25, 2024
Posted by: Marcos
I bought this produces since last year and was ok, but the last 2 filters, after filtering the water, it turns yellow. I can't find any info about what could be.
Pros: convenient, Easy to Drink, Good Value
Written by a customer while visiting brita.com
Customer Rating
5
Makes it taste like spring Water
on January 24, 2024
Posted by: ScottE
I bought this for my wife since she didn't like the taste of municipal water. She loves it and it tastes like spring water. We use it for drinking and ice cubes.
Pros: Great Taste
Written by a customer while visiting brita.com
Customer Rating
1
lousy website
on January 9, 2024
Posted by: asasdfghjkl
what a useless website. cannot find instructions on how to replace the pitcher filter, either the old or new filter. all you want to do is sell me the filters or another pitcher. get your crap together, thanks for absolutely nothing!!!
Response from brita.comBy Alexandrea, The Brita Team, January 11, 2024
Thanks for sharing your feedback. We're sorry that you had trouble using our website, and we're happy to help. You can visit us here: https://bit.ly/3NYOLqk for instructions on how to replace your filter, or feel free to visit our FAQ page at https://bit.ly/3TQWQkN. While we hope this helps, please don't hesitate to reach out to our team at 800-242-7482 with reference number 240111-000077. We look forward to speaking with you.
Written by a customer while visiting brita.com
Customer Rating
3
Filters not working properly
on December 5, 2023
Posted by: DadEJohn
The last two pack of three filters I bought have not been good ,the filters have been dripping slowly as they are new filters I've been using the filters about 2 years now,but if theses filters keep on not working properly I will have to chose another brand of filter
Pros: Great Taste
Written by a customer while visiting brita.com
Customer Rating
5
on November 16, 2023
Posted by: Addiso
I have used Brita since my mom told me about when it first cane out and now my kids use it. Thank you for cleaning out water. Our family has lived all over the US and it's always worked for us.
Pros: Good Value, Great for the Environment, Great Taste
Written by a customer while visiting brita.com
Customer Rating
5
Brita, The Best!!!
on October 12, 2023
Posted by: Annie Deo
Used for years since first was available, and I’m 83 years old!!!! My go- to!!!!!!
Written by a customer while visiting brita.com
Customer Rating
5
Long term user
on September 12, 2023
Posted by: HerbS44
Excellent product! I would not use any other filtration system. The only problem is that my grocery store is out of stock of both filters frequently, so I buy whatever they have.. Buy a backup filter when you have a chance,
Pros: Health Reasons, Good Value, Great Taste
Written by a customer while visiting brita.com
Customer Rating
2
Please Redesign the pitcher
on July 16, 2023
Posted by: Jenny 221
Better design is a must, and I say this as a product designer. The filter is half under filtered water. Unless you remove the filter and do not let the water sit with the filter half submerged, the water will pick up contaminants . The filter needs to be above the water level
Terracycle does not seem to be taking new recycling at the moment- what’s up with that?
Terracycle does not seem to be taking new recycling at the moment- what’s up with that?
Response from brita.comBy Alexandrea M, The Brita Team, July 17, 2023
Thanks for sharing your feedback, Jenny, and we're sorry that you're dissatisfied with the performance of our Standard Filter and pitcher. To help us better understand your experience, please give us a call at 800-242-7482 and mention 230717-000564. We look forward to finding a solution for you.
Written by a customer while visiting brita.com