Customer reviews from brita.com
Brita - Replacement Pitcher Filter
Average customer rating
4.6
(1,774 Reviews)
Rating breakdown 1,774 reviews
5 Stars
1,321
4 Stars
344
3 Stars
54
2 Stars
17
1 Star
38
96%of customers recommend this product.
(
656 out of
684)
Customer Reviews for Brita - Replacement Pitcher Filter
Customer Rating
1
The new filter is awful.
on January 7, 2015
Posted by: kbhunt92345
from Farmington, NM
We have the large dispenser, and we purchased the new replacement filter and it pops out when water is on the top level. Luckily, we were able to find a 3-pack of the prior filter, so we'll be ok for a while. I hope we will be able to go back to the old filter because it works great.
Pros: Good Value, Easy to Drink, Pregnant/New Baby, Health Reasons, Great Taste
No, I would not recommend this to a friend.
Response from brita.comBy Stefanie F., Brita Consumer Services, January 14, 2015
We're sorry to hear that. Please ensure that the groove in the filter lines up with the notch in the reservoir. Then simply press down on the filter firmly until it seats into the reservoir. If you continue to have trouble with this, please feel free to give us a call at 1-800-24-BRITA Monday-Friday, between 9am-5:30pm. We’re always happy to help.
Written by a customer while visiting brita.com
Customer Rating
5
Welcoming a New Filter for a New Year
on December 27, 2014
Posted by: cathryn
from Maumee Oh
I think this new advanced filter is great! No more black flecks and the water tastes fresh and crisp. If you have trouble putting it in the pitcher you should try turning it to be sure all grooves align .It is great not to have to presoak and a quick 15 sec and you are on your way to great tasting water. A big plus for you and a big plus for the environment.
Pros: Good Value, Great for the Environment, convenient, Great Taste, Health Reasons
I would recommend this to a friend!
Written by a customer while visiting brita.com
Customer Rating
1
new & improved design = reduced effectiveness
on December 17, 2014
Posted by: davidsuggitt
from Calgary Alberta
The new design is more convenient because of the easy to grasp top which makes it easier to change. the water flows much faster through the filter as well, which is nice from a convenience standpoint, but terrible from a water filtration standpoint. The result is water that tastes like slightly improved tap water. So I'll be returning these and I think I'll switch to a large tank filtration system with a mineralizer. Thanks Brita for being the catalyst in this change. Sorry I won't be one of your customers anymore. Bad design...
No, I would not recommend this to a friend.
Response from brita.comBy Stefanie F., Brita Consumer Servies, December 18, 2014
We're sorry to hear that. We're always here to help! Please give us at call at 1-800-24-BRITA Monday-Friday, between 9am-5:30pm EST so we can assist you further.
Written by a customer while visiting brita.com
Customer Rating
5
For dispensers as well?
on November 26, 2014
Posted by: TeddyBear
from Denver, CO
I have been using a Brita dispenser for a few months now and I love it. The best part for me is not using so many bottles anymore! I bought one of these filters recently, but it did not fit in the dispenser (because of the part that sticks up on top), so I took it back but could not find the right one. Am I missing something? Should this filter fit in my dispenser?
Pros: Good Value, convenient, Great Taste, Health Reasons
I would recommend this to a friend!
Written by a customer while visiting brita.com
Customer Rating
5
This New Filter is Great
on November 17, 2014
Posted by: CarlB
from Chicago, IL
This new filter makes the water taste clean and refreshingly delicious. Thumbs UP! It is 10x's better than the previous one. I thought about buying other Water Filters, but I am staying with Brita. Thanks Brita
Pros: Great Taste
I would recommend this to a friend!
Written by a customer while visiting brita.com
Customer Rating
5
Good product
on October 12, 2014
Posted by: Tomsey
from NYC
I've been using brita pitchers and filters for over 20 years and I'm generally happy with Brita. I have always found the filters to give off black specks and it's never worried me cause I realize it is to be expected and it is pretty much just carbon. And usually it is just in the top part of the reservoir so it's not in the water.
One thing that i have found to help with issues with a "floating filter" or particles in the water is to make sure the filter is seated correctly. You have to push down on it a little to make sure it can't move out of the hole even if you tried pulling it from the top (you'll have to remove it by pushing from the bottom). Doing this, I have had no issues with a floating filter or much in the way of specks in the water.
Lately I have found some filters stop filtering. The water will just sit in the top of the reservoir. I usually have to dump all the water and then put more water in to get the filter to flow again. Seems to be a pressure issue or something. I had to ditch a filter recently because it kept doing it.
Now, they have new brita filters which have a new design and where you no longer have to presoak for 15 minutes though they suggest doing three pitcher run throughs, where you fill it three times and dump it. Also they claim no more black specks. I just put in my first new filter and the water tastes a little less fresh than normal. Don't know why but I'll keep watching it over the next few pitcher refills. Hoping its just my mouth or something temporary which it likely is. The new design is a little odd looking.
Overall though, I think Brita is great. Thanks.
Pros: convenient, Health Reasons, Great Taste
I would recommend this to a friend!
Written by a customer while visiting brita.com
Customer Rating
2
Floating Filter
on June 8, 2014
Posted by: ros23
from DE
When you over fill the top portion, the filter floats.. It happens all the time and beats the purpose of the filter. I hope Brita will do something about it.
Pros: Great for the Environment
I would recommend this to a friend!
Response from brita.comBy Charlotte G., Brita Consumer Services, March 16, 2015
Sorry to hear that. Please ensure that the groove in the filter lines up with the notch in the reservoir. Make sure the filter is pressed firmly into the holder. If you continue to have trouble with this, please feel free to give us a call at 1-800-24-BRITA Monday-Friday, between 9am-5:30pm. We’re always happy to help.
Written by a customer while visiting brita.com
Customer Rating
5
Awesome Product!
on April 3, 2014
Posted by: Rocky55119
from Minnesota
This made my tap water taste amazing! My tap water tastes very bad due to a bad water softener. After using the Brita it tastes amazing (even better then my schools newest design of elkay water-bottle filler drinking fountains!) I know that my water is being filtered because of the carbon in the top tray, it is an unsightful thing but I know my water is being filtered when I know that isn't passing through. If you are using this remember to push down TIGHTLY to reduce any leaks and make sure your water is filtered properly.
Pros: Easy to Drink, Great for the Environment, convenient, Great Taste, Health Reasons, Great Design
I would recommend this to a friend!
Written by a customer while visiting brita.com