Customer Reviews for Brita - Replacement Pitcher Filter
Customer Rating
5
New Filter
on January 28, 2015
Posted by: catwoman1a
from Chicago, IL
I have tried the new filter and am definitely pleased. I not only use Brita for my family but for my cats also. I was getting so many black flecks in my water that I was afraid it would harm the cats in some way. With the new filter, there are NO flecks. Not one. I am so happy. Not only that, it's so easy to use. No more soaking or messing around. It's great. Thanks Brita.
I, like many of you complained about the old filters with the carbon specks in the pitcher. They heard us. The new filters don't need soaking and are great. I just used my first one and, NO FLAKES!!! I've been using it for three weeks now, it's working just fine.
THANKS BRITA for listening to us. I think you hit a home run with the NEW FILTERS!!!!
Pros: Easy to Drink, Great for the Environment, Great Taste
I love this new design and haven't found anymore black specks which always worried me. Not having to soap the filter saves time especially with a 3 year old running around. I had no problems with the new filter it fit perfectly and my water taste good finally. I always had trouble getting the old filter out and this one is so easy.
I have tried two kinds of Brita filters: the one you put on the faucet and the pitcher. I couldn't use the faucet one anymore because the faucet wasn't sturdy enough. I tried the pitcher. It was wonderful. Until I started to get the carbon flakes with my second filter and the water tasted funny. I told Brita and they sent me a complementary advanced filter. It is great so far! No more carbon flakes in the water or the reservoir and the water tastes amazing! At first I was worried because the water came out a charcoal gray, but after dumping the first load, it was clear. I flushed it twice more just to be certain. I would recommend this pitcher.
Pros: Great for the Environment, convenient, Great Taste, Health Reasons
I have tried every way to fit this new filter to create a good seal and it will not work. Still leaks through so now part of the water is just tap water. Old filter worked fine and never leaked.
Pros: Good Value
No, I would not recommend this to a friend.
Response from brita.comBy Stefanie F., Brita Consumer Services, February 11, 2015
Sorry to hear that. Please ensure that the groove in the filter lines up with the notch in the reservoir. Then simply press down on the filter firmly until it seats into the reservoir. If you continue to have trouble with this, please feel free to give us a call at 1-800-24-BRITA Monday-Friday, between 9am-5:30pm. We’re always happy to help.