Customer Reviews for Brita - Replacement Pitcher Filter
Customer Rating
1
new design of the filter
on March 1, 2015
Posted by: Lenea
I bought new designed filter. but it does not fit in the pitcher I am using. it is leaking water
Pros: Great Taste
No, I would not recommend this to a friend.
Response from brita.comBy Stefanie F., Brita Consumer Services, March 11, 2015
Sorry to hear that. Please ensure that the groove in the filter lines up with the notch in the reservoir. Then simply press down on the filter firmly until it seats into the reservoir. If you continue to have trouble with this, please feel free to give us a call at 1-800-24-BRITA Monday-Friday, between 9am-5:30pm. We’re always happy to help.
[This review was collected as part of a promotion.] I have an older pitcher with a filter gauge to let me know when the filter needs changing. I enjoy that feature and wished the new model had the gauge as well.
I started with Britta because i had a chlorine smell in my water.I love the new design filter.It has a tighter fit so the water goes through the filter, not as much leaking through around it.And NO MORE black spec's !!! I am very pleased with it and thanks for sending the free one to try. I was thinking of buying a different system but now i'll stay with Britta.
New Filters don't fit snugly, leak unfiltered water
on February 3, 2015
Posted by: CourtRenee
from Los Angeles, CA
The new filters are allowing so much water to pour around the seal that probably 50% of the water I'm drinking is tap water...
Please figure out this design flaw, I bought a pack of 3 and now I'm stuck using them until you guys figure out this design :(
Pros: Easy to Drink, Great for the Environment, convenient
No, I would not recommend this to a friend.
Response from brita.comBy Stefanie F., Brita Consumer Services, March 13, 2015
Sorry to hear that. Please ensure that the groove in the filter lines up with the notch in the reservoir. Then simply press down on the filter firmly until it seats into the reservoir. If you continue to have trouble with this, please feel free to give us a call at 1-800-24-BRITA Monday-Friday, between 9am-5:30pm. We’re always happy to help.
I received a new type pitcher filter from Brita after writing about the high amount of carbon flecks the old filters were leaving. Used the new filter and even purchased a 4 pack and have used 2 of those to be sure the new filter was an improvement. I have to say I really like the new filter. Both for not having to soak the new filter and no fleck of carbon in the pitcher.
I purchased the pitcher years ago to use in my coffee maker. But use the filtered water for vaporizer and drinking also.