Customer reviews from brita.com
Brita - Replacement Pitcher Filter
Average customer rating
4.6
(1,774 Reviews)
Rating breakdown 1,774 reviews
5 Stars
1,321
4 Stars
344
3 Stars
54
2 Stars
17
1 Star
38
96%of customers recommend this product.
(
656 out of
684)
Customer Reviews for Brita - Replacement Pitcher Filter
Customer Rating
5
Smart Design Change
on October 9, 2015
Posted by: Iandie
[This review was collected as part of a promotion.] I appreciate the fact that the old & new filters fit all of pitchers. That type of genius change lets me know you were really thinking about your customers. This makes it simple & I will remain a loyal customer, since I don't have to change out or throw out my old filters when I purchase new pitchers. I convinced an elderly friend of how simple it would be to use your pitchers instead of having water delivered. I bought her two pitchers, 1 for the refrigerator & 1 to sit on her counter. She was extremely happy w/ your pitchers, the ease of using the filters & most of all the water taste great. No more waiting for a delivery person that has been showing up late anymore, she cancelled her water delivery & saved some money.
Enough of me going on & on. But I truly do mean every word. Also, love the new filters design & not having to soak them.
Pros: Health Reasons, Great for the Environment, Easy to Drink, Good Value, convenient, Great Design, Great Taste
I would recommend this to a friend!
Written by a customer while visiting brita.com
Customer Rating
5
Much better than the previous filer design!
on September 27, 2015
Posted by: abcde
The filter is much easier to change out using the new hourglass top. The filter still does what it does.
Pros: Great Taste
I would recommend this to a friend!
Written by a customer while visiting brita.com
Customer Rating
3
Good filter but needs improvement
on September 22, 2015
Posted by: NP1006
[This review was collected as part of a promotion.] This is the newer version of the original older filter that you had when we first started the Brita pitcher. Although it is better than the older version there is still need for improvement. PLEASE NOTE: The reason for this is due to the lengthy time it takes to fill the pitcher in order to accomplish aiming the water from the faucet directly into the filter openings. It seems that no matter how slowly you 'trickle' the water it still spills over the side and the purpose of the 'filtered' water is basically lost. It would be much more efficient and time saving (since we refill the pitcher a few times a day and who has that much spare time) IF THE FILETER WAS SHAPED AT THE TOP LIKE A 'FUNNEL' . This would allow users to take less time to fill the pitcher, actually get the water into the filter, and make it overall much more convenient. The idea of the Brita pitcher overall is a fantastic idea since it saves so much for users to not have to purchase as many bottles of waters which ends up being more costly. This is just a suggestion that I hope you take into consideration. My review would greatly increase if this could be achieved. I have mentioned this to my family and friends who also use the pitcher with this filter and they all agree. Sorry for the long review but my intentions are not meant to criticize, just offer honest feedback. Thank you
Pros: Health Reasons
I would recommend this to a friend!
Written by a customer while visiting brita.com
Customer Rating
1
New filter does not fit pitchers
on September 12, 2015
Posted by: Gary01
I bought a bunch of these filters just to find out that they do not fit any of the three brita pitchers at home. The old filters fit completely fine, however the new filters leak water out from the sides.
Pros: Great for the Environment, convenient
No, I would not recommend this to a friend.
Response from brita.comBy Steve E., Brita Consumer Services, September 14, 2015
Sorry to hear that. Please ensure that the groove in the filter lines up with the notch in the reservoir. Then simply press down on the filter firmly until it seats into the reservoir. If you continue to have trouble with this, please feel free to give us a call at 1-800-24-BRITA Monday-Friday, between 9am-5:30pm EST. We’re always happy to help.
Written by a customer while visiting brita.com
Customer Rating
5
Brita filters
on August 28, 2015
Posted by: rosemarie
[This review was collected as part of a promotion.] I like the new filters ! No black flecks! Makes my coffee taste great!
Pros: Health Reasons, Great Taste
I would recommend this to a friend!
Written by a customer while visiting brita.com
Customer Rating
1
Not an improvement
on August 18, 2015
Posted by: kj2015
Sorry, but this is not improved. It doesn't fit the pitcher (an older one), it floats around, and does not filter since it doesn't fit and stay where it should. Bring back the originals! New is NOT always improved.
Pros: Health Reasons
No, I would not recommend this to a friend.
Response from brita.comBy Steve E., Brita Consumer Services, August 20, 2015
Sorry to hear that. Please ensure that the groove in the filter lines up with the notch in the reservoir. Then simply press down on the filter firmly until it seats into the reservoir. If you continue to have trouble with this, please feel free to give us a call at 1-800-24-BRITA Monday-Friday, between 9am-5:30pm EST. We’re always happy to help.
Written by a customer while visiting brita.com
Customer Rating
1
Terrible
on August 11, 2015
Posted by: llho
I hope Brita is reading this. I started using the newly designed filter last week, while I appreciated the no-soaking convenience I am not sure it's working right. A lot of water didn't go through the filter. It leaks right down to the pitcher. What's the point?
Pros: Great for the Environment
No, I would not recommend this to a friend.
Response from brita.comBy Steve E., Brita Consumer Services, August 14, 2015
Sorry to hear that. Please ensure that the groove in the filter lines up with the notch in the reservoir. Then simply press down on the filter firmly until it seats into the reservoir. If you continue to have trouble with this, please feel free to give us a call at 1-800-24-BRITA Monday-Friday, between 9am-5:30pm EST. We’re always happy to help.
Written by a customer while visiting brita.com
Customer Rating
5
great taste
on August 9, 2015
Posted by: clair2go
[This review was collected as part of a promotion.] it does is job excellent for every day used to do every work.
Pros: Health Reasons, Great for the Environment, Easy to Drink, Good Value, convenient, Great Design, Great Taste
I would recommend this to a friend!
Written by a customer while visiting brita.com