I recently bought the new all-in-one filters for my refrigerator dispenser but I don't like the filters nearly as well as the old style filters. I followed the directions to run water over them for a few seconds and then insert into the dispenser. The filter likes to pop up and let unfiltered water pass into the dispenser or it is very slow to filter. I can fill the upper reservoir with water to be filtered and leave it overnight. By morning, half of the water is still there, to be filtered. Why is this filter so different?
Pros: Great Taste
No, I would not recommend this to a friend.
Response from brita.comBy Alex R., Brita Consumer Services, February 22, 2016
We're sorry to hear that. We understand that can be frustrating. We're always happy to help. Please give us a call at 1-800-849-7112 Monday-Friday, between 9am-5:30pm EST.
[This review was collected as part of a promotion.] I have been using my brita filter pitcher for more than 15 years, because the water where I live comes through old pipes, can be brown and cloudy, unfortunately. The Brita filter takes care of it, and provides tastier, clearer water.