Customer reviews from brita.com
Brita - Replacement Pitcher Filter
Average customer rating
4.6
(1,774 Reviews)
Rating breakdown 1,774 reviews
5 Stars
1,321
4 Stars
344
3 Stars
54
2 Stars
17
1 Star
38
96%of customers recommend this product.
(
656 out of
684)
Customer Reviews for Brita - Replacement Pitcher Filter
Customer Rating
5
Clean design Clear water
on August 15, 2016
Posted by: Litsi
[This review was collected as part of a promotion.] My Santa Barbara water is tainted with fracking poisons so i change my filter every month.
Pros: Health Reasons
I would recommend this to a friend!
Written by a customer while visiting brita.com
Customer Rating
5
Great
on August 14, 2016
Posted by: Itamar
[This review was collected as part of a promotion.] Very good this is the best thing I ever had I don't need to buy water bottles
Pros: convenient
I would recommend this to a friend!
Written by a customer while visiting brita.com
Customer Rating
5
nice system
on August 4, 2016
Posted by: jene
[This review was collected as part of a promotion.] i like the this picture . it small and fit rael well in the refge.
Pros: convenient, Health Reasons, Good Value, Great Taste, Pregnant/New Baby, Great Design
I would recommend this to a friend!
Written by a customer while visiting brita.com
Customer Rating
5
Love our Brita
on July 26, 2016
Posted by: cleanwater111111
Using our Brita filter makes the water taste much better!
Pros: Great Taste
I would recommend this to a friend!
Written by a customer while visiting brita.com
Customer Rating
1
filter fail
on July 4, 2016
Posted by: nnaa
the design of the filter is flawed. it pops out of the filter holder of my pitcher with every use - therefore allowing unfiltered water to mix with filtered water every time, totally defeating the purpose of filtering my water. It needs to have some type of twist & lock design to hold it in place. I have owned a brita filter pitcher for as long as I can remember & this last filter design is making me seriously consider switching to a different pitcher & filter system. please tell me a new twist & lock design is already in the works - I can't believe this is happening only to me...
Pros: Health Reasons, Great Taste
No, I would not recommend this to a friend.
Response from brita.comBy Alex R., Brita Consumer Services, July 7, 2016
Hello there, we're sorry to hear that your filter kept popping up. We wouldn't expect that to happen with our products. We do have some tips! We suggest submerging the filter upright in a glass of cold water for 15 minutes. Then, line the groove in the filter with the notch in the reservoir and press down firmly. If this doesn't help, please give us a call at 1-800-24-BRITA Monday through Friday, 9:00AM to 5:30PM EST. We're always happy to help!
Written by a customer while visiting brita.com
Customer Rating
1
filters don't stay snug
on June 19, 2016
Posted by: romeilee
I bought this one recently that it say "new" outside the box !
Since I change to this new one, the filters come out the lose many times, and I have to pour out whole tank of water !
Waste so many water and time, and so much trouble !
I don't know is the filter's problem or Dispenser's problem !
My Dispenser is Brita UltraMax Water Filter Dispenser White 18 Cup
Since I change to this new one, the filters come out the lose many times, and I have to pour out whole tank of water !
Waste so many water and time, and so much trouble !
I don't know is the filter's problem or Dispenser's problem !
My Dispenser is Brita UltraMax Water Filter Dispenser White 18 Cup
Pros: convenient, Easy to Drink, Great for the Environment
No, I would not recommend this to a friend.
Response from brita.comBy Alex R., Brita Consumer Services, June 22, 2016
Sorry to hear about that, but this is a super easy fix, Romeilee. Prior to inserting, make sure you flush the filter with cold water for 15 seconds. Ensure that the groove in the filter lines up with the notch in the reservoir. Then simply press down on the filter firmly until it seats into the reservoir. This should solve the problem! If you're still encountering trouble, please call us at 1-800-24-BRITA Monday-Friday 9:00am to 5:30pm EST so we can help.
Written by a customer while visiting brita.com
Customer Rating
5
no specks left
on April 18, 2016
Posted by: busgrams 41
[This review was collected as part of a promotion.] I have been using this newer design for the past 3 months. Excellent. I don't get the little back specks I have gotten before. Thanks for updating your design.
Pros: Health Reasons
I would recommend this to a friend!
Written by a customer while visiting brita.com
Customer Rating
5
super
on March 1, 2016
Posted by: ewela
[This review was collected as part of a promotion.] is soow fresh ,clean,testy, apsolutly very gooood staff
Pros: Easy to Drink
I would recommend this to a friend!
Written by a customer while visiting brita.com