Customer reviews from brita.com
Brita - Longlast Replacement Filter
Average customer rating
4.2
(302 Reviews)
Rating breakdown 302 reviews
5 Stars
206
4 Stars
33
3 Stars
15
2 Stars
13
1 Star
35
57%of customers recommend this product.
(
8 out of
14)
Customer Reviews for Brita - Longlast Replacement Filter
Customer Rating
2
Light won't change.
on September 7, 2023
Posted by: moore5403
The red light on the pitcher does not change to green after many times of filling and discarding the water. The filter is set correctly.
Pros: Health Reasons
Response from brita.comBy Shannon B, The Brita Team, September 11, 2023
Our team noticed your post, and we can definitely help. Please accept our apologies regarding the issues you're experiencing with our Elite Filter, and rest assured it's still filtering your water. Are you available to discuss a few specifics? If so, call 800-242-7482 with the reference number 230911-000843. We hope to hear from you soon.
Written by a customer while visiting brita.com
Customer Rating
5
It works!
on September 5, 2023
Posted by: Grandmama
I’ve used Brita regular filters for years. Our city water is so awful now that the regular filter wasn’t filtering out the chlorine and chemical taste. This elite filter is letting me enjoy drinking water again. It’s truly a great filter.
Pros: convenient
Written by a customer while visiting brita.com
Customer Rating
1
Doesn't fit properly
on September 2, 2023
Posted by: Britauser2023
Doesn't fit. Water runs through to quick and doesn't filter properly for this reason.
Response from brita.comBy Shannon B, The Brita Team, September 5, 2023
We apologize for the inconvenience caused by our Elite Filter working too fast. We noticed your post and would like to help you with this issue. To ensure that the filter fits correctly, please align the longest indentation on the side of the filter with the groove in the hole of the reservoir. Press down firmly to create a snug fit. If you need further assistance, please call our team at 800-242-7482 and mention this reference number 230905-000822. We hope to hear from you soon.
Written by a customer while visiting brita.com
Customer Rating
1
Lasts only a month
on July 28, 2023
Posted by: Trishd
These replacement filters do not even last 6 weeks. Unlike the original filter that came with the pitcher we bought in January (2023), the last one was a complete dud. Bait Nd switch? Bummer.
Pros: Entering College, convenient, Health Reasons
Response from brita.comBy Shannon B, The Brita Team, July 31, 2023
Thank you for taking the time to share your experience with our Elite Filters, Trish. We apologize for any disappointment you may have encountered due to improper functioning. It would be greatly appreciated if you could contact our team at 800-242-7482 and provide the reference number 230731-000765 so that we can assist you further. We value your feedback and look forward to speaking with you soon.
Written by a customer while visiting brita.com
Customer Rating
5
on July 20, 2023
Posted by: Hisportion
I’ve been using Brita products for over 20 years! I really enjoy the newer filtration system. My youngest son says he can taste a difference between Brita vs tap water, I certainly can.
Pros: Health Reasons, Great for the Environment
Written by a customer while visiting brita.com
Customer Rating
1
Becomes extremely slow very soon
on July 17, 2023
Posted by: UpsetWithBrita
Though the product claims that it could last for 6 months, it became extremely slow after 2 months use, EXTREMELY. Much slower than the regular filter at any point of its lifespan. It is shared by merely two people and is only used to filter regular tap water (in California). We are using it with the regular 6-cup capacity Brita pitcher, and it takes more than 20 minutes to filter 1 round. What’s even worse is that this purchase comes with 4 filters. I honestly can’t imagine using this for the next two years ( 4 x 6 months ). This is a terrible buy that I strongly advice everyone to stay away from.
Response from brita.comBy Alexandrea M, The Brita Team, July 18, 2023
Thanks for giving us a try, and we're sorry that you encountered slowness from our Longlast Filter. Longlast or Elite filters should take at most 10–15 minutes to filter a reservoir of water. The only exception is water that contains high levels of either air or sediment. We'd like to discuss this matter more and ask that you call us at 800-242-7482 and mention reference number 230718-000708. Talk to you soon.
Written by a customer while visiting brita.com
Customer Rating
3
Odor from the Jug: new light Blue colored filter
on June 28, 2023
Posted by: bright mind
I always used to wash my Britta Jug when I change the filter 6 to 8 weeks; BUT rinsed it daily, thouroghly when I refilled it. I never noticed any smell from the jug during the 6 weeks. With this new light Blue coloured filter, which lasts longer; within a few days I have noticed some sort of an odor as soon as I open the lid. Why? has the quality of palstic chagned? Is it because of the colored filter Vs the white? Or may be becuse I bought them in a store in bulk? The particular lot from which my filters came that lot might be bad??
Pros: Health Reasons
Written by a customer while visiting brita.com
Customer Rating
5
Great filter!
on June 1, 2023
Posted by: KCnCA
Love this filter! We've been using it for a couple of years. Our water has a very strong chlorine smell, and this filters it out. Water now smells and tastes great.
Pros: Easy to Drink, Health Reasons, Good Value, Great Taste
Written by a customer while visiting brita.com