Customer reviews from brita.com
Brita - Longlast Replacement Filter
Average customer rating
4.2 out of 5
4.2
(302 Reviews)
Open Ratings Snapshot
Rating breakdown 302 reviews
5 Stars
206
4 Stars
33
3 Stars
15
2 Stars
13
1 Star
35
57%of customers recommend this product. 
(
8 out of 14
)
Best Buy Privacy Policy
Customer Reviews for Brita - Longlast Replacement Filter
Customer Rating
1 out of 5
1
Brita elite pitcher
on September 24, 2026
Posted by: Jeannie in a Bottle
I was given a gift of the Brita elite pitcher by the city workers who worked on our water lines. So I thought I'd try it out. I think it was a very nice jester of the City. However I couldn't really tell the difference by taste. I just want to be honest about this.
Pros: Health Reasons
No, I would not recommend this to a friend.
Response from brita.comBy Shannon from The Brita Team, September 29, 2026
Thanks for sharing your feedback on our LongLast/Elite Filter, Jeannie. We sincerely apologize that you haven't noticed an improvement in your water's taste. Please make sure the filter is pressed down firmly, as the casing is slightly malleable and needs a secure seal to function properly. We want to help. Please call us at 800-242-7482 and mention ref# 260929-000119. We hope to speak with you soon.
Written by a customer while visiting brita.com
Customer Rating
5 out of 5
5
Brita Elite is awesome
on September 7, 2026
Posted by: ThomasJ
I've been using Brita Elite for a year now and I live in a house made in 1964 so the water tastes pretty awful. When I started using Brita Elite,I immediately noticed a big difference in the way the water tastes. It went from tasting awful to tasting clean and crisp. I'm very glad I decided to give Brita Elite a try and I'll be using it a long time.
Pros: Health Reasons, Great Taste
I would recommend this to a friend!
Written by a customer while visiting brita.com
Customer Rating
5 out of 5
5
Great choice
on July 31, 2026
Posted by: Mark 007
[This review was collected as part of a promotion.] Finally, pure water and I have it right at home. Saves me money too.
Pros: Health Reasons
I would recommend this to a friend!
Written by a customer while visiting brita.com
Customer Rating
1 out of 5
1
Terrible fit for dispenser
on July 9, 2026
Posted by: canpatch
Super disappointed. I read the instructions beforehand and ordered this filter for our dispenser and it did not fit correctly. Water was clearly not being filtered and was just running right through the gaps. Didn’t have this problem with the other basic filter.
Pros: convenient, Health Reasons, Good Value
No, I would not recommend this to a friend.
Response from brita.comBy Shannon from The Brita Team, July 10, 2026
Hello, and thank you for bringing this to our attention. We’re sorry to hear that your Longlast filter isn't fitting properly in your Brita pitcher, as that's certainly not the experience we want you to have. To ensure a snug fit, press down firmly; the top of the filter is slightly malleable, which should help it seat correctly. To better assist, please call us at 800-242-7482 and mention ref# 260710-000135. Thanks again.
Written by a customer while visiting brita.com
Customer Rating
1 out of 5
1
Filter Life Span is Misleading
on May 18, 2026
Posted by: billnyc
I've used Brita standard filters for decades and never had a problem. These Elite filters are advertised to last 6 months but barely lasted 3 weeks. After the 3rd week, the filtration process slowed to barely a couple of drops an hour (probably just seepage). I tried all the tricks on the internet to get the filter to work again, but with no success. This is very disappointing to me for Brita to advertise these Elite filters in such a misleading way. Won't purchase again and I wish I could get my money back.
Pros: convenient, Easy to Drink, Health Reasons, Good Value, Great for the Environment, Great Taste
No, I would not recommend this to a friend.
Response from brita.comBy Shannon from The Brita Team, May 27, 2026
Bill, we noticed your review, and we're sorry to learn our Elite Filter didn't meet your expectations and didn't last as long as anticipated. The only exceptions are in water with high levels of air or sediment, which is rare. To assist and learn more, please call our team at 800-242-7482 and mention ref# 260527-000086. We hope to hear from you soon.
Written by a customer while visiting brita.com
Customer Rating
4 out of 5
4
Worry Free
on April 11, 2026
Posted by: NYCBRN
It makes sense to get the best portable filtration possible to safeguard the water I drink. Thanks Brita!
Pros: Great Taste
I would recommend this to a friend!
Written by a customer while visiting brita.com
Customer Rating
1 out of 5
1
No Good for Dispense
on February 8, 2026
Posted by: boriv77
Bought this twice as it says it's for the dispenser. No way. it does not fit snug at all. I can't trust that it's fully filtering water. must only be meant for the pitcher despite the description.
Pros: convenient, Easy to Drink, Health Reasons, Good Value, Great for the Environment, Great Taste, Pregnant/New Baby
No, I would not recommend this to a friend.
Response from brita.comBy Alexandrea from The Brita Team, February 12, 2026
Thanks for sharing your concerns, and we're sorry to hear our Elite Filters didn't fit properly. Our Elite Filter is compatible with our Ultramax Dispenser, and we'd like to look into this for you. So we may, please call us at 800-242-7482 using #260212-000280. Talk to you soon!
Written by a customer while visiting brita.com
Customer Rating
3 out of 5
3
Need Help
on February 2, 2026
Posted by: Burris38
We bought this pitcher about 8 months ago and the first time we had to change the Elite Filter. It refuses to reset the light back to green. We have tried everything recommended. It just flashes green and red. Love the pitcher, but don't want to buy a new pitcher. Otherwise I'd rate it 5 stars.
Pros: Easy to Drink, Good Value, Great for the Environment, Great Taste
I would recommend this to a friend!
Written by a customer while visiting brita.com
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