Customer reviews from brita.com
Brita - Longlast Replacement Filter
Average customer rating
4.2
(302 Reviews)
Rating breakdown 302 reviews
5 Stars
206
4 Stars
33
3 Stars
15
2 Stars
13
1 Star
35
57%of customers recommend this product.
(
8 out of
14)
Customer Reviews for Brita - Longlast Replacement Filter
Customer Rating
5
Fix my account PLEASE
on October 13, 2024
Posted by: Deek
I have subscription for elite but you keep trying to send the white ones. You promise every timectll that the issue is fixed. I is not. I just want my blue filters.Please, please please send it and correct your files
Pros: convenient, Health Reasons
Written by a customer while visiting brita.com
Customer Rating
1
Stopped working!
on October 12, 2024
Posted by: Rani6
I have been using regular Brita filters without issue for many, many years. I am always looking to decrease the plastic I throw away, and was excited by the longer lasting filter option. However, it has stopped working after a month! Very disappointing! Tried shaking it (which I have never had to do with the original filters), with no improvement. Not a happy consumer!
Pros: convenient, Great for the Environment, Great Taste
Response from brita.comBy Monique from The Brita Team, October 15, 2024
Rani, thanks for sharing your review. We appreciate your longtime loyalty and are sorry to hear our Elite Filter stopped performing the way it should. So we can steer your experience in a positive direction, please give us a ring at 800-242-7482 and mention reference number 241015-000524. We look forward to hearing from you.
Written by a customer while visiting brita.com
Customer Rating
4
Great consistency. Has worked great for months.
on October 4, 2024
Posted by: Matt2701
I've read a crazy amount of really bad reviews about it takings literal hours to filter through, filtering way too fast or not fitting right. I suppose I either got lucky or there are plenty of good opinions that just weren't officially reviewed here. I think it's probably the latter because mine works great. I'm very picky with water filters, I used ZeroWater and always tested my water for a long time but it's too expensive so I tried this. For the money you can't beat it I think. It's probably not the absolute best out there but if you don't want to spend a ton of money but want better than a standard brita filter(which is not very effective honestly), this is a great choice.
Pros: Health Reasons, Good Value, Great Taste
Written by a customer while visiting brita.com
Customer Rating
3
Doesnt last long
on October 3, 2024
Posted by: eden88
Makes water taste great but only works normally for about 2 weeks then starts slowing down tremendously daily. It might be due to the tap water having lots of sediments in it, but it is still frustrating since this product isn't cheap.
Pros: convenient, Great Taste
Written by a customer while visiting brita.com
Customer Rating
2
Will Not Set Properly
on September 29, 2024
Posted by: Cigarsmoker
I have used the regular filters for some time but decided to try the elite filter. I received my filters today and attempted to install. The directions suggest pushing down firmly but the filter floats out of the housing. I noticed other customer with similar problems. I have not had this problem with the regular filters. How do I fix this problem?
Pros: Health Reasons
Response from brita.comBy Monique from The Brita Team, September 30, 2024
We appreciate you sharing your feedback. We're sorry to hear you're having trouble placing our Elite Filter into your pitcher. We understand how frustrating this can be and want to help. Please reach out to us at 800-242-7482 and mention reference number 240930-000266. Hope to hear from you soon.
Written by a customer while visiting brita.com
Customer Rating
1
Fluoride
on September 22, 2024
Posted by: Daisy Mae
I bought this pitcher thinking it filters everything, I should have checked. It does not filter Fluoride, which is very bad for you. Look at the clinical trial that Harvard University has just come out about Fluoride and your brain.
Very disappointed..
Very disappointed..
Written by a customer while visiting brita.com
Customer Rating
2
I hoped it would be great, it definitely was not.
on September 8, 2024
Posted by: Nick123
I had hoped it would be great. The first few weeks the water tasted great. Then, it began to taste bad. I use the water in a stainless steel tea pot. The water leaves MUCH calcium buildup in the pitcher. I can use Zero water filters for months with no build up in my tea pot. I also dont like that the pitcher lid has an opening. I prefer it not. I keep a plastic cover over it to keep any dust, etc. out of the water. I'll be switching back to Zero water filters and pitchers.
Pros: Great for the Environment, Great Taste
Response from brita.comBy Monique from The Brita Team, September 10, 2024
Nick, thanks for sharing your experience with us. We're sorry to hear you weren't happy with the taste of your filtered water while using our Elite Filter and that you were disappointed with the design of our Brita Pitcher. So we may find the best solution for you, please give us a ring at 800-242-7482 and mention reference number 240910-000585. Talk soon.
Written by a customer while visiting brita.com
Customer Rating
2
Disappointed
on September 7, 2024
Posted by: Daisy24
I got the brita elite filter with jug a little over a month ago. Firstly, water came through the filter too quickly for it to have been thoroughly filtered. I made sure the filter was well placed and there was no leak through the sides but still the water was filtered out in less than 5 minutes. Secondly, the filter lasted only a month (not the 6 months advertised) before the jug sensor turned red.
Pros: Health Reasons
Response from brita.comBy Monique from The Brita Team, September 10, 2024
Daisy, thanks for sharing this with us. We're sorry to hear you experienced fast filtration with our Elite Filter and that it didn't last long enough. So we may help, please reach out to us at 800-242-7482 and mention reference number 240910-000805. Talk to you soon.
Written by a customer while visiting brita.com