Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S24 256GB (Unlocked) - Amber Yellow
Average customer rating
4.3
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
76
4 Stars
15
3 Stars
12
2 Stars
7
1 Star
6
85%of customers recommend this product.
(
61 out of
72)
Customer Reviews for Samsung - Refurbished Good - Galaxy S24 256GB (Unlocked) - Amber Yellow
Posted by: topemide
from Houston, TX
Expertise:Intermediate
Verified Purchase:Yes
Aesthetic and artistic body design.
I think the screen size could have been 6.3",
I think the screen size could have been 6.3",
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Josue
from Virginia US
Expertise:Expert
Verified Purchase:Yes
Faster than my s22 ultra. Best galaxy I ever had. I'm with galaxy since the S1 and this s24 is amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
ERROR BLUETOOTH snyncing
on September 18, 2024
Posted by: Henry
Expertise:Beginner
i have too connect my s24 to my 2025 toyota hybrid HV every 2 days or every day 24hrs or 48 hrs
need an update for my Bluetooth
I would recommend this to a friend!
Features
3
Performance
3
Design
2
Value
1
Response from Samsung USBy R&R Team, September 21, 2024
Thank you for sharing your honest feedback, Henry. We noticed that you reached out to share your thoughts on the Galaxy S24. You can connect your Galaxy phone to your car in various ways, including Bluetooth, USB, AUX cables, or the Android Auto app. If you're experiencing difficulty connecting your phone to your car, you can refer to our helpful tips and tricks to troubleshoot the issue and re-establish the connection.
To connect your phone to your car's Bluetooth, follow these steps:
1. Ensure that Bluetooth is enabled on both your phone and your car.
2. On your phone, swipe down from the top of the screen to open the Quick Settings panel, then tap the Bluetooth icon. Alternatively, you can touch and hold the icon, then tap the switch at the top of the screen to enable Bluetooth.
3. For precise Bluetooth instructions, you may need to consult your car's manual or your stereo's manual.
4. Your car's entertainment system may also require software updates. Please reach out to your car's dealer or manufacturer for assistance in this case.
If you are still unable to connect to your car, please feel free to contact us so that we can further assist you.smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
To connect your phone to your car's Bluetooth, follow these steps:
1. Ensure that Bluetooth is enabled on both your phone and your car.
2. On your phone, swipe down from the top of the screen to open the Quick Settings panel, then tap the Bluetooth icon. Alternatively, you can touch and hold the icon, then tap the switch at the top of the screen to enable Bluetooth.
3. For precise Bluetooth instructions, you may need to consult your car's manual or your stereo's manual.
4. Your car's entertainment system may also require software updates. Please reach out to your car's dealer or manufacturer for assistance in this case.
If you are still unable to connect to your car, please feel free to contact us so that we can further assist you.smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Dylan
from Sweden
Expertise:Beginner
Verified Purchase:Yes
Great transition and easy to do. The steps were very easy tp follow
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not easy to adapt from Flip phone to New Galaxy ph
on September 9, 2024
Posted by: Ramrod
from Tennessee
Verified Purchase:Yes
This was my first phone having switched from flip phone (Tracfone) I found it difficult to use, and have not found it easy to text, receive messages, use apps.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, September 10, 2024
Thanks for sharing your honest feedback, Ramrod. It's always great to hear from our valued customers. We see that you reached out to share your thoughts on the Galaxy S24. We're excited to see that this is your first phone since having a flip phone! With features like Live Translate and Interpreter, language will no longer be a barrier for you! We understand that it can take some time to get used to any new device. We recommend that you check out the user manual available using the link attached for instructions on how to use your phone specifically. If there is anything specific you need assistance with, please let us know at Samsung Support and we'd be more than happy to assist you. Thanks for being the best part of Samsung! -Kelvin
https://www.samsung.com/us/support/answer/ANS10001611/ (manuals)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10001611/ (manuals)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Iris
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Love it. My only complain is the battery, need to recharge, before 24 hours, but I'm in love with my new Samsung
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: ivchop
from ny
Expertise:Expert
Verified Purchase:Yes
brightness is ti much,ho me screen missing adjustment
Response from Samsung USBy R&R Team, September 10, 2024
Hey! We appreciate your outreach! Our goal is to make sure our customers have the best experience possible with our products and services. We see that you reached out to us regarding the Galaxy S24. The S24 comes equipped with One UI features like Simplified icon labels and Drag and Drop with 2 hands. With simplified icon labels, app icon labels are now limited to a single line for a cleaner and simpler look. "Galaxy" and "Samsung" have been removed from some app names to make them shorter and easier to scan. With drag and drop with 2 hands, Start dragging app icons or widgets on your Home screen with one hand, then use your other hand to navigate to the screen where you want to drop them. You can adjust the screen brightness according to lighting conditions or personal preference. From Settings, tap Display. Customize options under Brightness: Drag the Brightness slider to set a custom brightness level. Tap Adaptive brightness to automatically adjust the screen brightness based on the lighting conditions. Tap Extra brightness to increase the maximum brightness. This uses more battery. You can also adjust screen brightness from the Quick settings panel. If you need any further assistance, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Chanda
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
This is a great phone. I feel as if I am holding my home.pc in the palm of my hands. However, it is small. I upgraded from a note 8s and was shocked at the size of the s24. Other than that, it's a great phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US