Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S24 256GB (Unlocked) - Amber Yellow
Average customer rating
4.3
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
76
4 Stars
15
3 Stars
12
2 Stars
7
1 Star
6
85%of customers recommend this product.
(
61 out of
72)
Customer Reviews for Samsung - Refurbished Good - Galaxy S24 256GB (Unlocked) - Amber Yellow
Posted by: Paul B
Verified Purchase:Yes
Reliable phone, quality photos, easy to use, durable
Written by a customer while visiting Samsung US
Posted by: Bxmama
from New York
Expertise:Expert
Verified Purchase:Yes
Excellent gift for spouse. He loves everything about it.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Ahmad Sear
from NY
Verified Purchase:Yes
Sumsung is my favorite
I bought this for my brother I try to make all of my family members a sumsung fun
I bought this for my brother I try to make all of my family members a sumsung fun
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, April 24, 2025
Hey Ahmad Sear. we appreciate you sharing you thoughts about the Samsung Galaxy S24. We absolutely love how much you have been thrilled with all of the Samsung devices you have owned, and that you are so excited to share them with all of your family. Please, reach out to us again in the future with any questions or additional feedback you may have. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Posted by: Terr
Verified Purchase:Yes
Replaced my old S9 with the S24. Major improvement in battery life. Significantly better display screen. Have yet to try the AI that replaces Bixby.
Response from Samsung USBy R&R Team, April 10, 2025
Hey Terr, we appreciate your feedback on your Samsung Galaxy S24. We love that you are so pleased with the enhanced features of your device from your previous phone, and that you are still exploring the full capabilities of the software updates. We have provided a link to the full device manual to help you explore the features of Galaxy AI and integrate them in to your usage. We have also shared a link to the Samsung Support Team to offer one on one assistance any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: Kay1
Verified Purchase:Yes
The Samsung Galaxy S24 is a polished, powerful device that feels like a meaningful step forward in the Galaxy lineup. Its 6.2-inch Dynamic AMOLED display is crisp, bright, and buttery smooth with a 120Hz refresh rate, making scrolling and streaming a joy. The design is sleek and compact — perfect for one-handed use — with a sturdy aluminum frame and Gorilla Glass Victus 2 for extra durability.
Under the hood, the S24 packs the Snapdragon 8 Gen 3 (or Exynos 2400, depending on your region), which handles everything from gaming to multitasking effortlessly. Samsung’s One UI 6.1, layered over Android 14, is cleaner and smarter than ever, especially with new Galaxy AI features that boost productivity — think smart text summaries, real-time translation, and enhanced photo editing tools.
Camera-wise, the triple-lens system (50MP main, 12MP ultra-wide, 10MP telephoto) delivers sharp, vibrant shots in most lighting conditions. Night mode continues to impress, and video stabilization is top-tier.
Battery life is solid, getting through a full day with moderate use, and 25W fast charging ensures you’re not tethered to an outlet for long.
Overall, the Galaxy S24 is a well-rounded flagship that doesn’t just look good — it performs like a pro and adds thoughtful AI enhancements that actually make a difference. It’s a great pick for anyone wanting top-tier Android performance in a slightly more compact form.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 14, 2025
Hi Kay1, we appreciate your feedback on your Samsung Galaxy S24. We love how thrilled you are with the features and capabilities of your device. We have provided a link to the Samsung Support Team for your convenience if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
1
Junk
on March 21, 2025
Posted by: Mrbill7853
Third one. None of them charge except by wireless charger. Very inconvenient.
Response from Samsung USBy R&R Team, March 21, 2025
Hi there Mrbill7853, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S24 with us. We would love to help you resolve this experience, and we have provided links to a troubleshooting guide, and an article about compatible chargers and adapters. We have also provided a link to the Samsung Support Team to offer additional assistance if necessary or desired. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from ND
Expertise:Intermediate
Verified Purchase:Yes
I lost my phome and needed a replacement as well as an upgrade. This was an easy process for purchase. The care plan is phenomenal as well. This was a better purchase decision than one of those lease options the phone companies offer with better coverage too.
I would recommend this to a friend!
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: D E Perkins
from Northern California
Expertise:Intermediate
Verified Purchase:Yes
Great phone. The photo editing is not as good as I was expecting. Calls sound really good, not a lot of dropped calls or dead zones.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US