Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S24 256GB (Unlocked) - Amber Yellow
Average customer rating
4.3
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
76
4 Stars
15
3 Stars
12
2 Stars
7
1 Star
6
85%of customers recommend this product.
(
61 out of
72)
Customer Reviews for Samsung - Refurbished Good - Galaxy S24 256GB (Unlocked) - Amber Yellow
Posted by: JD in WV
from West Virginia
Expertise:Intermediate
Verified Purchase:Yes
Replaced my S10 with this S24 because the S10 battery life was getting short. Big improvement in speed and much better screen even though marginally larger screen than S10. No operational quirks noted. Migration from S10 using Samsung software was nearly flawless. However compared to the S10, this phone feels "clunky" as it does not have the sleek rounded edges and is thicker than the S10. The S-View cover for this phone is not nearly as nice as the one on my S10.
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: King
from california
Expertise:Intermediate
Verified Purchase:Yes
Haven't had it that long but so far ok, I have had people tell me it's hard to hear me or it's crackling like sound on both ends sometimes.
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Posted by: Atheos777
Verified Purchase:Yes
Samsung!! You cannot go wrong with a Samsung!!! THE ONLY ANDROID PHONE!!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
2
Too Much Automation
on October 25, 2024
Posted by: Reviewer
Expertise:Intermediate
Key business apps pre-loaded in its out-of-the-box configuration, which was convenient, but there is too much automation.
Operating system updates automatically load nefarious, third-party gaming apps. Must turn off automatic "application updates" within the phone's settings, Samsung app store settings, and any other app stores (i.e. Google) that may be loaded on your device.
If connected via Bluetooth to most cars, will automatically text anybody who texts you, regardless of whether or not you are using your phone. Must remove texting permission from every individual Bluetooth device within the phone's settings.
An unidentified, pre-loaded app keeps automatically turning on my display's "Always On" feature after it is charged. Until I can identify which app or setting is causing this, everyday I must manually turn off this feature in my settings otherwise my screen will stay on all day.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
5
Value
2
Response from Samsung USBy Social Commerce, November 12, 2024
Thank you for sharing your thoughts on the Galaxy S24. The Galaxy S24 and S24+ utilize AI in various applications and features. For instance, the camera incorporates AI Zoom to enhance zoomed-in photos. Additionally, you can use AI for image editing, such as the Generative Edit feature, which allows you to fill in backgrounds and move, resize, or erase objects. Furthermore, Live Translate enables you to communicate in other languages over the phone. We hate to see that you've experienced some functionality concerns on your device. We recommend making sure to check and see if your device is up to date with the latest software version available. We'd like to gather some additional information about the apps that are being downloaded without your permission. Please reach out to us at Samsung Support so that we can further assist you with this. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Batsmobile review
from Phoenix, Az
Expertise:Intermediate
Verified Purchase:Yes
It is literally the same as a galaxy S23+ don't need to upgrade, if you really don't need to. I didn't need to upgrade but hey life is full of regrets.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
1
Response from Samsung USBy Social Commerce, October 23, 2024
Thank you for contacting us with your feedback on the Galaxy S24. We appreciate your input. Let's delve into the details of the latest features and improvements in the Galaxy S24 and S24+. Both the Galaxy S24 and S24+ have seen an increase in display size compared to their predecessors, the Galaxy S23 and S23+. The Galaxy S24 now features a 6.2-inch display, while the S24+ boasts a larger 6.7-inch display. This represents a 0.1-inch increase for both models. Notably, the Galaxy S24+ comes with a QHD+ display, offering a higher resolution compared to the FHD+ display of the Galaxy S23. The Galaxy S24 is equipped with a 4000mAh (typical) battery, which is a 100mAh increase compared to the Galaxy S23. On the other hand, the Galaxy S24+ features a substantial 4900mAh (typical) battery, providing a 200mAh increase over the Galaxy S23+. These improvements in battery capacity aim to enhance the overall user experience and address the increasing power demands of modern smartphones. Both the Galaxy S24 and S24+ continue to build on the legacy of the Galaxy S series, incorporating advanced features and enhancements to deliver a superior smartphone experience. We are committed to providing our customers with cutting-edge technology and are grateful for your valuable feedback as we strive to continually improve our products. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Pjfuhrman
from Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
It is a very comfortable phone to hold in my hand as well as putting it into a pocket. I had the galaxy s23 ultra while it is a great phone and I truly enjoyed the wonderful pictures I took with it. I fined I prefer the smaller s24 it fits better in my hands.
Value
5
Written by a customer while visiting Samsung US
Posted by: Trixie728
Verified Purchase:Yes
I really like my new phone! It is a bit smaller than my old one and fits my hand well. I am a long time Samsung fan.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from New York, NY
Expertise:Beginner
Verified Purchase:Yes
beautiful designed, camera is better than predecessors, fastre and more memory
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US