Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S24 256GB (Unlocked) - Amber Yellow
Average customer rating
4.3
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
76
4 Stars
15
3 Stars
12
2 Stars
7
1 Star
6
85%of customers recommend this product.
(
61 out of
72)
Customer Reviews for Samsung - Refurbished Good - Galaxy S24 256GB (Unlocked) - Amber Yellow
Posted by: josh
from ca
Verified Purchase:Yes
works great love it more than my last phone. Way to go Samsung
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: PJPo
from Pgh, PA
Verified Purchase:Yes
One of my primary concerns was the weight of the phone and was the reason I selected this model. I was disappointed my pictures nor did my music migrate from my old S10 to the new S24. I was pleased all my contact went. Need time to experience phone to have a better feel for how it will work for me.
I would recommend this to a friend!
Features
3
Performance
4
Design
3
Value
4
Response from Samsung USBy R&R Team, January 2, 2025
Hi there PJPo, thank you for your feedback on your Samsung Galaxy S24. We are happy to hear you are thus far peased with the transfer of your contacts and usage of your new device. We have provided for your convenience a link to the full device manual to help you best align your device to your needs and wants, and discover the full capabilities of your device. We have also provided a link to the Samsung Support Team to answer any questions that may come up during your discovery. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: scotty752
from Cromwell, Ct
Expertise:Intermediate
Verified Purchase:Yes
I like the phone. It has much storage. It works very well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Pamela
Verified Purchase:Yes
I waited for a good deal and got one! LOVE my new phone and set up was super easy!
Written by a customer while visiting Samsung US
Posted by: A Qu
from Texas
Expertise:Expert
Verified Purchase:Yes
I been using galaxy phones for a very long time. S-24 is the best one
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Smefford
from Mesa, AZ
Expertise:Expert
Verified Purchase:Yes
It seems like a decent phone, but it doesnt work as smoothly as my S10, so I am disappointed about that. The battery does seem to last longer though.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, December 13, 2024
Hey there Smefford, we apreciate your feedback on your Samsung Galaxy S24. We are pleased to hear you are happy with the enhanced battery life of your device. If you are finding the speed of your device to be frustrating, we recommend using the settings app under display and adjusting the motion smoothness from standard to adaptive to increase your refresh rate. We have also provided links to a few articles to offer additional assistance. We have lastly shared a link to the Samsung Support Team if this experience continues and you would like additional one on one assistance. Thank you for being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Jeff
Verified Purchase:Yes
Great phone. A little smaller than I thought it would be.
Response from Samsung USBy Social Commerce, December 11, 2024
Hi there Jeff, we appreciate your feedback on your Samsung Galaxy S24. We are so happy to hear you are pleased with the features and capabilities of your new device. We hope you are currently enjoying all of the ways Galaxy AI can streamline and enhance your tasks every day. We have provided a link to the full devie manual to help you discover all of the capabilities and align your device best to your preferences. We have also provided a link to the Samsung Support Team if you ever have questions or would like assistance with your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Eric
from San Mateo, CA
Expertise:Expert
Verified Purchase:Yes
Came from a S22 Ultra. I got tired of the large phone and needing large pockets. The S24 regular is perfect. Small enough to fit in all pockets, big enough to be an easy to use screen size. Still takes great photos. Sure, I do notice slightly less performance on sound quality in speaker mode and some of the camera abilities. However as a more functional phone on a daily basis, all positives!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US