Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S24 256GB (Unlocked) - Amber Yellow
Average customer rating
4.3
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
76
4 Stars
15
3 Stars
12
2 Stars
7
1 Star
6
85%of customers recommend this product.
(
61 out of
72)
Customer Reviews for Samsung - Refurbished Good - Galaxy S24 256GB (Unlocked) - Amber Yellow
Posted by: Priscilla c
from Texas
Verified Purchase:Yes
Great update! I love the responsiveness of the screen. Camera is amazing. Perfect phone, perfect size.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jesse
Verified Purchase:Yes
I'm enjoying it. Its beeb a great experience using this development. I love it.
Written by a customer while visiting Samsung US
Posted by: Valera
from Chicago
Expertise:Expert
Verified Purchase:Yes
Great phone! Really nice color, high quality materials, perfect screen size and amazing performance any day to day tasks! Absolutely satisficed with the purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, February 5, 2025
Hi Valera, thank you for your feedback on your Samsung Galaxy S24. We couldn't be happier to hear how pleased you are withthe appearance, materials, size, and performance of your new phone. We hope you have also found the opportunity to explore the new Galaxy AI features available on your device. We have provided a link to the full device manual to assist you in this discovery at your convenience. We have also shared a link to the Samsung Support Team if any questions ever come up about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Sungsoo K
Verified Purchase:Yes
weight is light but the product is sturdy. performance is always good
Response from Samsung USBy R&R Team, February 7, 2025
Hi Sungsoo K, we appreciate your feedback on your Samsung Galaxy S24. We love hearing that you are so pleased with the feel and performance of your new device. We hope you have had an opportunity to explore additional features such as Galaxy AI and how they can be integrated in to your daily usage. We have shared resources to assist you in this discovery, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Having issues with freezing I've to restart this phone
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, January 30, 2025
Hi Jerry Trevino, we appreciate your feedback on your Samsung Galaxy S24. We would love nothing more than to help you troubleshoot and resolve this matter with the freezing of your device. We have provided a link to an article to help you resolve this matter at your convenience. We have also shared a link to the Samsung Support Team if this experience continues or you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Jordan
from Arizona
Expertise:Expert
Verified Purchase:Yes
Great phone love the performance upgrade from the 22 camera isnt much different tho
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, January 23, 2025
Hi Jordan, we appreciate your feedback on your Samsung Galaxy S24. We love hearing how pleased you are with the performance of your new device. We hope you have found time to explore the Galaxy AI feature of Generative Edit that can take your camera usage to a new level with the ways you can enhance your photos and videos. We have provided links to the full device manual to help you discover this feature and others, and another to the Samsung Support Team to answer any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very durable!
on January 9, 2025
Posted by: Baroness Orzy
I've had this phone for coming up on a year now and really like it. My main resone for writing this review is that the other day I placed my phone on top of my car and forgot about it till I was driving down the road. When I realized my mistake and turned back to retrieve it, just in time to see a big pickup truck drive right over it. (My phone did have a screen protector and case on it they weren't anything really fancy though) I was pleasantly surprised to see that the phone didn't sustain any damage. Front or back.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mama mia
Verified Purchase:Yes
Not much difference from the s23 but it's much smoother, A little bit brighter, and a little bit quicker I like it better than this 23
Written by a customer while visiting Samsung US