Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S24 256GB (Unlocked) - Amber Yellow
Average customer rating
4.3
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
76
4 Stars
15
3 Stars
12
2 Stars
7
1 Star
6
85%of customers recommend this product.
(
61 out of
72)
Customer Reviews for Samsung - Refurbished Good - Galaxy S24 256GB (Unlocked) - Amber Yellow
Customer Rating
4
Bra mobil
on February 14, 2024
Posted by: Samsung2024
from Sweden
Expertise:Intermediate
Ja vill köpa den snarast haft svårt att bestämma vilken typ av modell ja vill ha.
Det är fina färger och bra märke.
Längtar tills jag får hämta ut den.
Det är fina färger och bra märke.
Längtar tills jag får hämta ut den.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Where is the doc?
on February 10, 2024
Posted by: Ilikedoc
from NC
Expertise:Expert
Wife and I both upgraded from our S8's. Phone is very nice but the documentation is terrible. Nothing in the box to identify the buttons, holes or other things on the phone.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Response from Samsung USBy Social Commerce, February 12, 2024
Greetings Ilikedoc,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24. For your convenience, I have linked your device manual below as well as our YouTube channel that currently has 20 videos that are dedicated to the Galaxy S24 Series. The YouTube videos will help you become more familiar with the various new Galaxy AI features that you now have available to you with the purchase of your brand-new device. Be sure to check that out when you have the opportunity. Let us know if you would like any further assistance or if you have any questions for us by reaching out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.youtube.com/c/Samsung/playlists
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S24. For your convenience, I have linked your device manual below as well as our YouTube channel that currently has 20 videos that are dedicated to the Galaxy S24 Series. The YouTube videos will help you become more familiar with the various new Galaxy AI features that you now have available to you with the purchase of your brand-new device. Be sure to check that out when you have the opportunity. Let us know if you would like any further assistance or if you have any questions for us by reaching out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
https://www.youtube.com/c/Samsung/playlists
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 7, 2024
Posted by: Not interested
Expertise:Intermediate
I'm changing directions seen by others! Now?? Ok yet?
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I sent it back
on February 6, 2024
Posted by: Disappointed
from CT
Expertise:Expert
It's faster than the S23. The marble gray color looks great.
Phone gets incredibly hot, way hotter than any Galaxy phone I've had before, especially while charging.
Display colors are dull and washed out. Even natural mode on the S24 looks much worse than natural mode on a S23.
Pictures with the S24 camera look worse than from the S23. There is very little sharpness regardless of whether or not the advanced intelligence options and/or scene optimizer are being used on either device.
I had compatibility issues with some apps even though they ran just fine on my S23 which also has Android 14.
The AI features were neat to play around with but ultimately they felt more like a gimmick rather than something useful. Maybe there's still more to come?
Phone gets incredibly hot, way hotter than any Galaxy phone I've had before, especially while charging.
Display colors are dull and washed out. Even natural mode on the S24 looks much worse than natural mode on a S23.
Pictures with the S24 camera look worse than from the S23. There is very little sharpness regardless of whether or not the advanced intelligence options and/or scene optimizer are being used on either device.
I had compatibility issues with some apps even though they ran just fine on my S23 which also has Android 14.
The AI features were neat to play around with but ultimately they felt more like a gimmick rather than something useful. Maybe there's still more to come?
Response from Samsung USBy Social Commerce, February 7, 2024
Hi there,
Thanks for sharing your thoughts with us about your Samsung Galaxy S24. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Take a look at, "Keep your Galaxy device at its normal operating temperature" for some great tips on keeping your device within its optimal temperature range. Samsung continuously enhances Galaxy device experiences based on our consumer feedback. The Galaxy S24 series' display has been tuned for a more accurate and comfortable viewing experience. We look forward to providing the best possible viewing experiences through advanced hardware and software integration efforts. The Galaxy S24 comes with a 12MP Selfie Camera and a triple Rear Camera consisting of a 50MP Wide-angle Camera with 2x optical quality zoom, 12MP Ultra-Wide Camera and 10MP 3x Optical Zoom Camera. You can use portrait mode on 2x and 3x zoom to take dynamic close-ups. Even in low light, take shots with reduced noise thanks to Nightography.14 And the new ProVisual engine enhances detail and color for clear, vibrant high-resolution photos, even at digital zoom distances. With Galaxy AI, so many new and amazing features are now available to you! With Circle to Search, you can easily find what you are looking for simply by circling what you want to learn more about and asking any follow up questions you may have for the easiest and most efficient search possible. As you may already know, Live Translation allows you to seamlessly overcome language barriers in your voice and text conversations. With Note Assist, you can easily summarize, translate, and organize exactly how you want your notes to be. Take a look at our YouTube channel when you have some free time. We currently have 19 short videos that highlight the features you have in your device. I've also linked your device manual below, just in case you like to customize your phone settings like I do! Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support. Thanks for being a valued Samsung customer.
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/smartphones/galaxy-s24/
https://www.samsung.com/us/support/downloads/
Thanks for sharing your thoughts with us about your Samsung Galaxy S24. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Take a look at, "Keep your Galaxy device at its normal operating temperature" for some great tips on keeping your device within its optimal temperature range. Samsung continuously enhances Galaxy device experiences based on our consumer feedback. The Galaxy S24 series' display has been tuned for a more accurate and comfortable viewing experience. We look forward to providing the best possible viewing experiences through advanced hardware and software integration efforts. The Galaxy S24 comes with a 12MP Selfie Camera and a triple Rear Camera consisting of a 50MP Wide-angle Camera with 2x optical quality zoom, 12MP Ultra-Wide Camera and 10MP 3x Optical Zoom Camera. You can use portrait mode on 2x and 3x zoom to take dynamic close-ups. Even in low light, take shots with reduced noise thanks to Nightography.14 And the new ProVisual engine enhances detail and color for clear, vibrant high-resolution photos, even at digital zoom distances. With Galaxy AI, so many new and amazing features are now available to you! With Circle to Search, you can easily find what you are looking for simply by circling what you want to learn more about and asking any follow up questions you may have for the easiest and most efficient search possible. As you may already know, Live Translation allows you to seamlessly overcome language barriers in your voice and text conversations. With Note Assist, you can easily summarize, translate, and organize exactly how you want your notes to be. Take a look at our YouTube channel when you have some free time. We currently have 19 short videos that highlight the features you have in your device. I've also linked your device manual below, just in case you like to customize your phone settings like I do! Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support. Thanks for being a valued Samsung customer.
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/answer/ANS00076952/
https://www.samsung.com/us/smartphones/galaxy-s24/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US