Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S24 256GB (Unlocked) - Amber Yellow
Average customer rating
4.3
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
76
4 Stars
15
3 Stars
12
2 Stars
7
1 Star
6
85%of customers recommend this product.
(
61 out of
72)
Customer Reviews for Samsung - Refurbished Good - Galaxy S24 256GB (Unlocked) - Amber Yellow
Posted by: M Destefano
from Frederick, MD
Expertise:Intermediate
Verified Purchase:Yes
Really enjoying the phone so far. It has replaced one that has not worked very well in a while so everything the S24 does so far seems amazing in comparison. Would certainly recommend to others.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jesus
from Dallas. TX
Expertise:Intermediate
Verified Purchase:Yes
It is an amazing phone. And its AI makes everything easier.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: AJAYKUMAR
from New Jersey.USA
Expertise:Expert
Verified Purchase:Yes
Sorry but I had to return this phone back as even initially when I was charging it for the first time out of box. It got overheated. I had a phone previously and also was overheated and then finally it died. I didn't like any phone that gets overheated. Thank you for asking my review.
Design
2
Value
2
Response from Samsung USBy R&R Team, June 26, 2024
It's great to hear from you! We see that you are reaching out concerning your S24. Your device may qualify for a warranty under our Samsung Care program. We encourage you to check out the link below to check your warranty status. Please reach out to us here at Samsung support so that we can look into this for you. -Kelvin
samsung.com/us/support/legal/LGL10000282/#standard-limited-warranty
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
samsung.com/us/support/legal/LGL10000282/#standard-limited-warranty
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Posted by: bob1npa
from Pa.
Verified Purchase:Yes
I just bought the S24, cant see any difference between the S22 and the S24. Anyone out there can help, it would be appreciated.
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Posted by: Vahram Stepanyan
Verified Purchase:Yes
The phone has a good performance, but the battery is not what was advertised, it does not last a day.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, June 17, 2024
Hello Vahram,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24 has an intelligent, all-day battery that gives you more game time and watch time to watch videos up for to 29 hours or listen to music up to 78 hours. If you are experiencing less than expected operational times when it comes to your battery life, please take a few moments to review, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize your battery life when you have the opportunity available. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/smartphones/galaxy-s24/buy/galaxy-s24-256gb-unlocked-sm-s921uzyexaa/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy S24 has an intelligent, all-day battery that gives you more game time and watch time to watch videos up for to 29 hours or listen to music up to 78 hours. If you are experiencing less than expected operational times when it comes to your battery life, please take a few moments to review, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can maximize your battery life when you have the opportunity available. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/smartphones/galaxy-s24/buy/galaxy-s24-256gb-unlocked-sm-s921uzyexaa/
Written by a customer while visiting Samsung US
Posted by: Bob S
from Casselberry, FL
Expertise:Intermediate
Verified Purchase:Yes
We're traveling internationally several time this year so while there was nothing wrong with my A52, I bought the phone because it has dual sim card slots to use cards in Europe. I like the size of the phone and it has all of the features I need. I also love the new camera and the ability to shoot in raw. The F1.4 stop lens is great for night photography. As an astrophotographer, it 's very handy in taking some foreground test shots.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: LeoB
from Wolfeboro, NH
Verified Purchase:Yes
There were no instructions for:
1: How to transfer the data on my existing Samsung Note 10 to the Note 24
2: Were the send my Note 10 so as to comply with the trade in agreement
1: How to transfer the data on my existing Samsung Note 10 to the Note 24
2: Were the send my Note 10 so as to comply with the trade in agreement
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, June 17, 2024
Howdy LeoB,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Smart Switch is a convenient app that lets you quickly transfer files from your old phone to a new Galaxy phone. You can transfer many different types of files using Smart Switch. However, some can only be transferred between two Galaxy phones. Data from synced accounts cannot be transferred with Smart Switch but will appear on the new device once you've logged in to the account. Personal content: Contacts, S Planner, Calendar, Messages, Memo, Call logs, Clock, Samsung Pass, Secure Folder, and Internet. App data: Images, Music (DRM free content only), Videos (DRM free content only), Documents, Story Album, and Applications. Settings, etc: Email, Wallpaper, Lock screen, Radio, and Preferences. Take a moment to review, "Content that can be transferred with Smart Switch" if you would like more information about using Smart Switch to transfer your content from your previous device to your new Galaxy S24. If you have any questions for us afterward or if you would like any further assistance, do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00047089/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Smart Switch is a convenient app that lets you quickly transfer files from your old phone to a new Galaxy phone. You can transfer many different types of files using Smart Switch. However, some can only be transferred between two Galaxy phones. Data from synced accounts cannot be transferred with Smart Switch but will appear on the new device once you've logged in to the account. Personal content: Contacts, S Planner, Calendar, Messages, Memo, Call logs, Clock, Samsung Pass, Secure Folder, and Internet. App data: Images, Music (DRM free content only), Videos (DRM free content only), Documents, Story Album, and Applications. Settings, etc: Email, Wallpaper, Lock screen, Radio, and Preferences. Take a moment to review, "Content that can be transferred with Smart Switch" if you would like more information about using Smart Switch to transfer your content from your previous device to your new Galaxy S24. If you have any questions for us afterward or if you would like any further assistance, do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00047089/
Written by a customer while visiting Samsung US
Posted by: Madmas
from Mississippi
Expertise:Expert
Verified Purchase:Yes
I love it. Small, functional and lightweight. Great features. Shipped and delivered in timely manner
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US