Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy S23 Ultra 256GB (Unlocked) - Lavender
Average customer rating
4.1
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
12
4 Stars
3
3 Stars
0
2 Stars
1
1 Star
3
75%of customers recommend this product.
(
9 out of
12)
Customer Reviews for Samsung - Refurbished Good - Galaxy S23 Ultra 256GB (Unlocked) - Lavender
Customer Rating
1
Ripoff S23 Ultra 256Gb with 8GB ram
on May 25, 2023
Posted by: TheGuyWhoGotRipOff
from Arlington, TX
Expertise:Intermediate
Nothing on this specs tells that S23 Ultra 256GB model only comes with 8GB of ram instead of 12GB. What a ripoff. Returning it. For this price it should’ve come with 12GB hence the name Ultra. The heck it has the same ram as regular s23 and s23+.
Features
5
Performance
3
Design
5
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 26, 2023
Hey there, we appreciate you taking time to share your feedback with us on your Samsung Galaxy S23 Ultra. We understand how important feeling like you are fully understanding what you are spending your money on is to you. If you have any doubts or questions about the devices we have available on our website, the Samsung Support Team is a great resource to help answer your questions. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome camera
on May 25, 2023
Posted by: KUKILI
from Nevada
Expertise:Expert
I am a Galaxy gal and love the S23 ULTRA. No comparison to Apple.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S stands for Super 23Ultra
on May 24, 2023
Posted by: Cbutler
from Washington DC
Expertise:Expert
I moved from the S21 Ultra to the S23Ultra, the difference is like night and day for built-in features and controls, love the build quality the finish is perfect
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use. Keyboard is very smooth to type on.
on May 24, 2023
Posted by: NayNay
from Hudson, Florida
I just bought this phone and I love it over the new iPhone 14 pro. I am going to stay with android from here on out. I got hacked on my iPhone two day after getting it. My husband has the same phone but in black. We are very happy with our phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Great price for a bad product
on May 24, 2023
Posted by: Truthfulcustomer
from Europe
Expertise:Intermediate
As you could've already noticed I'm pretty sarcastic now this phone is very expensive and very bad as well.
Overheats from simple apps.
Short battery life.
Very painful design like what moron thought having sharp corners jam into your soft hand palms was a good idea.
Cheap materials, the material quality is third world rate as it scratches from minor impacts unlike older better made phones.
The software is absolute garbage to the point where turning off certain settings doesn't even work.
Constant wi-fi connection issues.
Short battery life.
Very painful design like what moron thought having sharp corners jam into your soft hand palms was a good idea.
Cheap materials, the material quality is third world rate as it scratches from minor impacts unlike older better made phones.
The software is absolute garbage to the point where turning off certain settings doesn't even work.
Constant wi-fi connection issues.
Pros
Great sound.
Wide screen.
Good cameras.
Great sound.
Wide screen.
Good cameras.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 25, 2023
Hello Truthfulcustomer, we appreciate you taking time out of your day to share your feedback on your Samsung Galaxy S23 Ultra. We completely understand wanting to have a device function as intended and how disrupting to your life it can be when it doesn't. We would be more than happy to assist you with the difficulties you mentioned. We will start with the battery life, with this device the battery is adaptive, and over time will learn you usage habits and make adjustments to the consumption to improve over a short period of time. We do recommend putting a case on your device for additional protection and we have ones available that are more rounded on the corners that will help with the durability and the sharpness you mentioned. For the wi-fi we have included an article to a link below that will help you troubleshoot the connectivity of your device. Without knowing what the software difficulties are and what settings you have attempted to turn off to no avail, we have also included links to the Samsung Support Team and full product manuals to help you discover what options are available to best align to your needs. We appreciate you being a Samsung customer. -Elizabeth
Wi-Fi Connection
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Wi-Fi Connection
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on May 14, 2023
Posted by: Love to shop
from Transylvania la 71286
Expertise:Beginner
Looking for a new phone that has great preforming capabilities
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good life
on May 2, 2023
Posted by: Aiperish
I bought this week and I am so happy.I love this phone. I do that I need all.
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone love the camera
on May 1, 2023
Posted by: Denny
I have the S22 ultra and having some problems. I love the phone just decided to upgrade. I will have to turn in all my beer cNs to afford the upgrade. Love all sMung products.
Written by a customer while visiting Samsung US