Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Silver - (2025)
Average customer rating
4.6
(3,812 Reviews)
Rating breakdown 3,812 reviews
5 Stars
2,888
4 Stars
618
3 Stars
181
2 Stars
64
1 Star
61
86%of customers recommend this product.
(
703 out of
816)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Silver - (2025)
Posted by: Rob A
from NJ
Expertise:Expert
Verified Purchase:Yes
I have 7 official wireless charging pads (8 if you include the wireless charging feature on the Phone. None work. Cable required. Also Battery issues seem to be getting worse. This will be my last one.
No, I would not recommend this to a friend.
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, December 31, 2025
Good day Rob,
Thanks for sharing your feedback with us about your experience using the Samsung Galaxy Watch8. The Galaxy Watch8 charges wirelessly with its specific included charging puck. This device offers a powerful 3nm processor that has longer battery life and improved performance. The battery life on the Galaxy Watch8 varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than expected battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your battery life. Feel free to contact Samsung Support afterward if you have any questions or if you would like any further assistance. We're always here to help! Thanks for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for sharing your feedback with us about your experience using the Samsung Galaxy Watch8. The Galaxy Watch8 charges wirelessly with its specific included charging puck. This device offers a powerful 3nm processor that has longer battery life and improved performance. The battery life on the Galaxy Watch8 varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than expected battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your battery life. Feel free to contact Samsung Support afterward if you have any questions or if you would like any further assistance. We're always here to help! Thanks for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Blaise Vigilante
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
Awesome display and ECG feature. Easily customizable and comfortable fit. Not to bulky on the wrist.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Michael
from New Jersey
Expertise:Expert
Verified Purchase:Yes
The new watch 8 was a nice upgrade from the watch 7. Band style and connection is much better and I like the slightly larger and flatter watch body itself.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Thomas M
Expertise:Intermediate
Verified Purchase:Yes
A great watch with a wonderfully bright screen. Great features in a 40mm package.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Stopped working no display
on December 30, 2025
Posted by: Lucy
the phone just the watch just stopped working I don't know why it won't even charge for me
Response from Samsung USBy R&R Team, December 31, 2025
Howdy Lucy,
Thank you for reaching out to share your thoughts with us about your experience using the Samsung Galaxy Watch8. If your watch's battery is completely discharged, it will not power on. You'll need to charge it before turning it on. If the watch will not power on, it doesn't seem to charge, or the light on the charger blinks, the problem could be anything from the battery, connection, the charger, or the watch itself. Please take a look at, "Samsung smart watch will not charge or power on" to help resolve what you've described. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not charge or power on
https://www.samsung.com/us/support/troubleshooting/TSG01003100/
Thank you for reaching out to share your thoughts with us about your experience using the Samsung Galaxy Watch8. If your watch's battery is completely discharged, it will not power on. You'll need to charge it before turning it on. If the watch will not power on, it doesn't seem to charge, or the light on the charger blinks, the problem could be anything from the battery, connection, the charger, or the watch itself. Please take a look at, "Samsung smart watch will not charge or power on" to help resolve what you've described. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not charge or power on
https://www.samsung.com/us/support/troubleshooting/TSG01003100/
Written by a customer while visiting Samsung US
Customer Rating
4
Functional but with battery life was better
on December 30, 2025
Posted by: JLP2243
Expertise:Intermediate
I switched from Garmin to this Samsung watch since the life of my Garmin was coming to an end (had it for about 5ish years) and the most up-to-date model wasn't exactly wallet friendly. I was looking forward to having the fitness features as well as being able to make phones calls/text from the watch. The health features are great. I enjoy the suggested exercises throughout my day and the move reminders (though Garmin has those too). The sleep app appears to be more accurate than my Garmin was, but again, it was about 5 years old, so technology has changed a bit. Some additional fun things are that my car app is on the watch, so I can start my car from it; I can check my email, view photos, and scroll through entire text conversations. There is, however, one big downside that may keep me from buying a Samsung watch in the future, and that’s the battery life; it’s practically nonexistent without most features turned off. My Garmin – in the beginning – lasted about 10 days to two weeks, towards the end I got about 5 days of battery life. The Samsung watch barely makes it a full 24-hours without needing to be charged. I’ve done what I can to make the watch life as efficient as possible: putting on night-time DND, brightness setting, limiting background apps, charging pause to protect battery life. Unfortunately, it doesn’t do me much good. On the bright side, it charges very quickly, so I’m not waiting hours to get a full charge.
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: DCMBL
from Hilton Head
Expertise:Expert
Verified Purchase:Yes
It's ok. I had high hopes but the watch is average at best. Hindsight says I should have gone a different route but I own it so I'll keep it for a while. Battery is a bummer, barely makes it through an entire day. The setup was a complete joke, nothing worked right out of the box. A ton of time spent trying to get the watch working and synced. Weather still doesn't work after hours of screwing around with it, trying fixes from Reddit and YouTube, etc, etc. Things like this should work without issue and setup should not take hours but rather minutes. Not impressed. This setup experience completely soured the purchase. If you're looking for a smartwatch, look elsewhere or save your money.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
5
Value
3
Response from Samsung USBy R&R Team, December 30, 2025
Hello DCMBL,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we make every effort to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch8 offers a powerful 3nm processor that has longer battery life and improved performance. The battery life on the Galaxy Watch8 varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than optimal battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your battery life. Feel free to check out the resources shared below. Here are a few tips to help resolve what you may be experiencing with your weather app: toggling watch faces, restarting your devices, ensuring location services are on for the Weather app (and phone), checking permissions in the Wearable app, and clearing the cache or trying a different weather app may help. If you would like any further assistance afterward, please feel free to reach out to Samsung Support. We're always happy to assist you in every way that we can. Thanks for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Set up your Samsung smart watch with or without a phone
https://www.samsung.com/us/support/answer/ANS10002899/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we make every effort to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Watch8 offers a powerful 3nm processor that has longer battery life and improved performance. The battery life on the Galaxy Watch8 varies depending on the usage. The 40mm model comes with a 325mAh battery, and the 44mm model has a 435mAh battery. Both offer up to 30 hours of use in Always On Display (AOD) mode. If you're experiencing less than optimal battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to help resolve what you may be experiencing with your battery life. Feel free to check out the resources shared below. Here are a few tips to help resolve what you may be experiencing with your weather app: toggling watch faces, restarting your devices, ensuring location services are on for the Weather app (and phone), checking permissions in the Wearable app, and clearing the cache or trying a different weather app may help. If you would like any further assistance afterward, please feel free to reach out to Samsung Support. We're always happy to assist you in every way that we can. Thanks for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Set up your Samsung smart watch with or without a phone
https://www.samsung.com/us/support/answer/ANS10002899/
Written by a customer while visiting Samsung US
Posted by: LadyBluejay
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
I upgraded from. Galaxy 5 watch to the Galaxy 8. It is a great watch for tracking my day and health. It is much more comfortable to wear than my Galaxy 5, which means I can sleep comfortably with it to track my sleep health etc. It is also slimmer. It’s all around a very nice watch. It wasn’t hard to find and download some apps. I also learned some new things to make it easier to use certain gestures to use the watch. I am very happy with my upgrade!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US