Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Silver - (2025)
Average customer rating
4.6
(3,812 Reviews)
Rating breakdown 3,812 reviews
5 Stars
2,888
4 Stars
618
3 Stars
181
2 Stars
64
1 Star
61
86%of customers recommend this product.
(
703 out of
816)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Silver - (2025)
Customer Rating
5
Wonderful, Sleek, Lightweight!
on March 30, 2026
Posted by: PrettyMindy
[This review was collected as part of a promotion.] I'm so thrilled with my brand new watch! It's definitely lighter than my old one, which is a welcome improvement. I really appreciate the new features that it offers. I haven't gotten a chance to try out the Galaxy AI functionality on this device yet, but I'm eager to give it a spin.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my watch in the features that it has
on March 30, 2026
Posted by: Jinx23
[This review was collected as part of a promotion.] I use my Watch for Galaxy AI daily questions that I need answers for I love my watch and my phone Samsung is a great company and makes great products
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Works great. Battery does not last long enough. Ha
on March 30, 2026
Posted by: gch211
[This review was collected as part of a promotion.] Watch works great. Dome issues with working with Whatsapp correctly come up on e in a while as well as answering phone calls .
Battery life is poor
Battery life is poor
Value
3
Response from Samsung USBy R&R Team, March 31, 2026
Howdy Gch211,
Thanks for sharing your feedback with us regarding your experience using your Samsung Galaxy Watch8. Your critiques provide valuable insights that will assist us with improving our product line to better suit our customer's needs. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Please feel free to let us know if you would like any further assistance after reviewing the resources provided below by reaching out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for sharing your feedback with us regarding your experience using your Samsung Galaxy Watch8. Your critiques provide valuable insights that will assist us with improving our product line to better suit our customer's needs. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also have Samsung Care+ as an option which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. The Galaxy Watch8 40mm model offers a 325mAh battery while the 44mm model offers a 435mAh battery. Both options offer up to 30 hours of use in Always On Display (AOD) mode. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to see what factors, if any, may be impacting the life of your device. Please feel free to let us know if you would like any further assistance after reviewing the resources provided below by reaching out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
2
The band breaks me out
on March 30, 2026
Posted by: BlackWidow
[This review was collected as part of a promotion.] I upgraded from a Galaxy Watch 4 to the Galaxy Watch 8. I do like the new things that you can do with it, and I feel like it's just more updated. It doesn't slow down as much as my old one did. However, the only thing that I don't like is that the band on the watch irritates my skin and gives me rashes.
Value
2
Response from Samsung USBy R&R Team, March 31, 2026
Hey there BlackWidow,
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're experiencing irritation while wearing your new watch, please be sure to clean the watch/band, keep skin dry, loosen the band, and take breaks from wearing it. Feel free to check out the resources shared below to help resolve what you've described to be experiencing with your watch band. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
sng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch8
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Thank you for finding the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're experiencing irritation while wearing your new watch, please be sure to clean the watch/band, keep skin dry, loosen the band, and take breaks from wearing it. Feel free to check out the resources shared below to help resolve what you've described to be experiencing with your watch band. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
sng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch8
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Written by a customer while visiting Samsung US
Customer Rating
4
User friendly watch
on March 30, 2026
Posted by: John58
[This review was collected as part of a promotion.] I wear it for everyday use and for heart rate monitoring during exercise and bike riding.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
It’s very lightweight.
on March 30, 2026
Posted by: GalaxyWatchEK
[This review was collected as part of a promotion.] I really like the design, and it’s very lightweight. Compared to previous models, it’s flatter, which makes it more comfortable and better to wear.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good internals, uuuuugly design
on March 30, 2026
Posted by: Ka0s42p
[This review was collected as part of a promotion.] The Watch 8 series has great hardware and decent software, but the squircle design is the ugliest thing for a watch and Samsung should go back to circle designs before I will ever buy another Galaxy Watch. Seriously, whoever designed the shape needs to be fired and possibly put in prison.
Value
3
Response from Samsung USBy R&R Team, March 31, 2026
Salutations Ka0s42p,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We're pleased to hear that your Galaxy Watch8 is performing as to be expected. Please feel free to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. We're here to listen and help in every way that we can! Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Watch8. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We're pleased to hear that your Galaxy Watch8 is performing as to be expected. Please feel free to reach out to Samsung Support if you would like to share additional feedback with us or if you would like any further assistance. We're here to listen and help in every way that we can! Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Written by a customer while visiting Samsung US
Customer Rating
1
Stopped charging
on March 30, 2026
Posted by: Madtown9221
[This review was collected as part of a promotion.] I really liked my watch at first. It was easy to use, could customize to see pictures etc, answer calls, send text
But....one day it just stopped charging
Have no idea what happened. Disappointing
But....one day it just stopped charging
Have no idea what happened. Disappointing
Value
1
Response from Samsung USBy R&R Team, March 31, 2026
Aloha Madtown9221,
Thank you for finding the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Watch8. We value your feedback as we continue to strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your watch's battery is completely discharged, it will not power on. You'll need to charge it before turning it on. If the watch will not power on, it doesn't seem to charge, or the light on the charger blinks, the problem could be anything from the battery, connection, the charger, or the watch itself. Please take a moment to review, "Samsung smart watch will not hold charge or power on" to help resolve what you've described to be experiencing with your battery life. Let us know afterward if you would like any further assistance by contacting Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not hold charge or power on
https://www.samsung.com/us/support/troubleshoot/TSG10007153/
Thank you for finding the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Watch8. We value your feedback as we continue to strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your watch's battery is completely discharged, it will not power on. You'll need to charge it before turning it on. If the watch will not power on, it doesn't seem to charge, or the light on the charger blinks, the problem could be anything from the battery, connection, the charger, or the watch itself. Please take a moment to review, "Samsung smart watch will not hold charge or power on" to help resolve what you've described to be experiencing with your battery life. Let us know afterward if you would like any further assistance by contacting Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not hold charge or power on
https://www.samsung.com/us/support/troubleshoot/TSG10007153/
Written by a customer while visiting Samsung US