Customer reviews from Samsung US
Samsung - Refurbished Good - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Silver - (2025)
Average customer rating
4.6
(3,812 Reviews)
Rating breakdown 3,812 reviews
5 Stars
2,888
4 Stars
618
3 Stars
181
2 Stars
64
1 Star
61
86%of customers recommend this product.
(
703 out of
816)
Customer Reviews for Samsung - Refurbished Good - Galaxy Watch8 Aluminum Smartwatch 40mm BT - Silver - (2025)
Customer Rating
3
Great features when it works. Stopped charging
on May 25, 2026
Posted by: Ashman
[This review was collected as part of a promotion.] The galaxy ai features are great but the watch stopped charging and the watch became useless to me now. I have no recourse because the warranty is up and now its just a small brick. When it was working I loved it.
Value
3
Response from Samsung USBy R&R Team, May 26, 2026
Hey there Ashman,
Thank you for taking the time to share your feedback with us regarding your experience using the Samsung Galaxy Watch8. We value your sentiments as we continue to improve our product line to better suit your needs. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. If your watch's battery is completely discharged, it will not power on. You'll need to charge it before turning it on. If the watch will not power on, it doesn't seem to charge, or the light on the charger blinks, the problem could be anything from the battery, connection, the charger, or the watch itself. When you have the free time available, please take a moment to review the resources shared below to help resolve what you've described to be experiencing with your device. If you would like additional assistance afterward, please do not hesitate to reach out to Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not hold charge or power on
https://www.samsung.com/us/support/troubleshoot/TSG10007153/
Thank you for taking the time to share your feedback with us regarding your experience using the Samsung Galaxy Watch8. We value your sentiments as we continue to improve our product line to better suit your needs. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. If your watch's battery is completely discharged, it will not power on. You'll need to charge it before turning it on. If the watch will not power on, it doesn't seem to charge, or the light on the charger blinks, the problem could be anything from the battery, connection, the charger, or the watch itself. When you have the free time available, please take a moment to review the resources shared below to help resolve what you've described to be experiencing with your device. If you would like additional assistance afterward, please do not hesitate to reach out to Samsung Support. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Watch8
https://www.samsung.com/us/watches/galaxy-watch8/
Samsung smart watch will not hold charge or power on
https://www.samsung.com/us/support/troubleshoot/TSG10007153/
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch 8 Upgrade
on May 25, 2026
Posted by: Eqsemg
[This review was collected as part of a promotion.] Upgrading from the Galaxy Watch 6 to the Galaxy Watch 8 feels like a really nice step forward, with a brighter display, sleeker design, and more advanced health features.
It’s a polished, modern upgrade that makes the experience feel smarter and more premium on your wrist.
It’s a polished, modern upgrade that makes the experience feel smarter and more premium on your wrist.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Galaxy Watch!
on May 25, 2026
Posted by: Naigab
[This review was collected as part of a promotion.] I use my Samsung Galaxy watch every day and night. It helps me maintain my routines, the reminders I ask of the AI feature are wonderful because they fit my daily life and my way of being. Just by pressing the button for Gemini and asking for any help or questions, I get an instant response from my hand. The biggest real impact has been the part of reminders and timers. Besides the fact that I have more control of my health, I see messages and I answer them, I see my agenda, it is functional in every part of my life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best watch I've ever had!!!
on May 25, 2026
Posted by: Clovermomma
[This review was collected as part of a promotion.] Works all the time and long battery. Keeps me up-to-date on all my stuff and keeps me.on track with the step counter. Thank you for the best watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Health data wrapped around your wrist
on May 25, 2026
Posted by: Crazylegz371124
[This review was collected as part of a promotion.] The samsung galaxy eight watch has a sleek and beautiful design. It is loaded with features, including a super responsive galaxy AI tool. I love at the flip of a wrist being able to track health data. Answer calls and have many features at my fingertips. A great device all around
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great look and function
on May 25, 2026
Posted by: Scottsung
[This review was collected as part of a promotion.] I do like this watch a lot. The design is cool, minimalistic and I like the frame shaped like the Samsung circular square shape for their apps. I don't miss notifications. The battery life is so long. It does take a bit to charge, but that comes with the territory. I have used a little of the Galaxy AI with the Health app, but I don't plan on jumping into the AI craze.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Watch Ive Owned so Far
on May 25, 2026
Posted by: Aaliyah
[This review was collected as part of a promotion.] I broke down and traded in my Galaxy Watch 7 and upgraded it to the Watch 8 and I absolutely love it! I love the new circular square shape! Thats what really made me want to upgrade. But the battery life on my 8 is a lot better. The charging is super fast! Everything about it is a huge upgrade to me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This watch is amazing
on May 25, 2026
Posted by: Eboy12
[This review was collected as part of a promotion.] The Galaxy Watch 8 is seriously next level sleek design, crazy smooth performance, and the health tracking is unreal. Samsung absolutely nailed the balance between style and smart features with this one, and I use it a lot to monitor my fitness and heart rate zones. It's literally the best. I also love the sleep tracking and that it tracks if I'm snoring.
Value
5
Written by a customer while visiting Samsung US