Customer reviews from Samsung US
Samsung - Refurbished Excellent - Magnetic Wireless Battery Pack - Gray
Average customer rating
3.1
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
16
4 Stars
5
3 Stars
1
2 Stars
11
1 Star
11
14%of customers recommend this product.
(
2 out of
14)
Customer Reviews for Samsung - Refurbished Excellent - Magnetic Wireless Battery Pack - Gray
Customer Rating
1
Garbage
on March 19, 2026
Posted by: Maru
Charger fits the s26u good but the charging rate is terrible. It's advertised as 15w charging but I'm getting 5w and it takes 2 hours to charge 40%. Will be returning this piece of junk.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R, March 24, 2026
Hey there Maru,
Thank you for sharing your experience with the Magnetic Wireless Battery Pack. This device is designed to provide easy wireless charging for your daily use with Galaxy devices. We encourage you to try different setups to find what works best for your charging routine. Thank you for being a valued member of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with the Magnetic Wireless Battery Pack. This device is designed to provide easy wireless charging for your daily use with Galaxy devices. We encourage you to try different setups to find what works best for your charging routine. Thank you for being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on March 16, 2026
Posted by: GoldBed1331
from Albuquerque, NM
I just got the wireless powerbank yesterday and I already decided I'm returning it. I'm getting wireless charging speeds of 5w even though it advertised 15 wirelessly. I have a Fold 6 and have tried it with and without a case (my phone supports 15w). Such a bummer because I really liked the cutout for the camera and it's a good size to hold on when attached to the phone.
Features
3
Performance
1
Design
5
Value
3
Response from Samsung USBy R&R, March 19, 2026
Hello Goldbear1331,
Thank you for taking the time to write this review. Wireless charging requires proper alignment between the device and the charging surface to achieve optimal performance. Compatibility may vary based on the device model, software version, and accessory configuration. For warranty-related concerns, contacting Samsung Customer Support directly is the most effective approach. Your feedback helps us improve the installation experience. We appreciate your input and support.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to write this review. Wireless charging requires proper alignment between the device and the charging surface to achieve optimal performance. Compatibility may vary based on the device model, software version, and accessory configuration. For warranty-related concerns, contacting Samsung Customer Support directly is the most effective approach. Your feedback helps us improve the installation experience. We appreciate your input and support.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Finally, a magnetic battery accessory
on March 15, 2026
Posted by: Kala
It is nice that there is finally a official first party samsung qi 2 magnetic battery pack. It works great: fast wireless charging on the go to top up along with the kick stand is great.
The problem comes not in the battery pack, but more in the arrangement of the cameras in the s26 series. Because of the overlap between the bottom camera lens and the magnetic array in the qi 2 ready cases+ the charging coil in the phone, most third party battery packs don't fit as snugly. This makes this battery pack the only one that works well, and even then, rotating the pack at some angles still won't allow the pack to stay on due to the bottom camera.
It is a good magnetic qi 2 battery, but I can't help but think it is a solution to a problem made by samsung themselves. But, it is the best option for a magnetic battery pack currently, so I would recommend this if that is what you are looking for!
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is very useful for travel
on March 13, 2026
Posted by: Robster
[This review was collected as part of a promotion.] Galaxy AI is amazing, and this charger is even better. I will never use a different brand.
Value
5
Written by a customer while visiting Samsung US