Customer reviews from Samsung US
Samsung - Refurbished Excellent - Magnetic Wireless Battery Pack - Gray
Average customer rating
3.1
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
16
4 Stars
5
3 Stars
1
2 Stars
11
1 Star
11
14%of customers recommend this product.
(
2 out of
14)
Customer Reviews for Samsung - Refurbished Excellent - Magnetic Wireless Battery Pack - Gray
Customer Rating
2
Flattop wireless chargers
on May 21, 2026
Posted by: Babyshark
[This review was collected as part of a promotion.] I don't know why but these chargers have never worked for me. Doesn't matter what kind of phone I have they have never worked! I guess it could be my body wear, lol, chemical imbalance, whatnot. But I don't believe they were considered in the structure of the build.
Value
2
Response from Samsung USBy R&R, May 22, 2026
Hey BabyShark,
Thank you for taking the time to provide feedback on the Samsung Magnetic Wireless Battery Pack. Our accessories are designed to enhance the Galaxy experience by offering convenience and portability throughout the day.
Do you have a case on your phone? If so, it may affect how easily your device wirelessly charges. We appreciate your feedback and thank you for choosing Samsung as your preferred option.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for taking the time to provide feedback on the Samsung Magnetic Wireless Battery Pack. Our accessories are designed to enhance the Galaxy experience by offering convenience and portability throughout the day.
Do you have a case on your phone? If so, it may affect how easily your device wirelessly charges. We appreciate your feedback and thank you for choosing Samsung as your preferred option.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
SO far so good- as advertised
on May 21, 2026
Posted by: Deeohgee
[This review was collected as part of a promotion.] Read the description, function matched so far . Handy . I like it what else can I say ? Want it , get it , use it .
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best charger
on April 27, 2026
Posted by: Noroze
[This review was collected as part of a promotion.] Great and reliable best for traveling fast charger
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Weird
on April 24, 2026
Posted by: Dontbuy
Too costly for what it is also on amzon its cheaper
Response from Samsung USBy R&R, April 27, 2026
Hello there,
Thank you for sharing your thoughts on the Magnetic Wireless Battery Pack. It is crucial to have a charger that feels valuable and performs reliably for everyday use. The convenience of wireless charging is meant to simplify your life while you’re on the go, and your feedback highlights the most important aspects of that experience. We appreciate you being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Magnetic Wireless Battery Pack. It is crucial to have a charger that feels valuable and performs reliably for everyday use. The convenience of wireless charging is meant to simplify your life while you’re on the go, and your feedback highlights the most important aspects of that experience. We appreciate you being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Not great
on April 22, 2026
Posted by: Quadfather
Battery pack doesn't even give my S26 a full charge.
Response from Samsung USBy R&R, April 23, 2026
Hello Quadfather,
Thank you for sharing your thoughts on your Samsung Magnetic Wireless Battery Pack. Reliable charging is essential for keeping your devices powered throughout the day, and your experience underscores its importance. While charging may not be the most exciting feature of a phone or tablet, it is a crucial one.
You can charge your Galaxy device using any Samsung travel adapter; however, charging speeds may vary depending on the charger used. It is important to only use original Samsung travel adapters and USB cables with your phone or tablet.
When using wireless charging accessories, please keep in mind that any metal or magnetic materials (such as coins or magnetic cards) placed between your device and the wireless charger can reduce charging efficiency or potentially damage both the phone or tablet and the charger.
If you need further assistance in achieving a good charge with your Galaxy S26, please reach out to our Samsung Support Team for help. Your feedback is valuable and helps guide our future improvements. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Samsung Magnetic Wireless Battery Pack. Reliable charging is essential for keeping your devices powered throughout the day, and your experience underscores its importance. While charging may not be the most exciting feature of a phone or tablet, it is a crucial one.
You can charge your Galaxy device using any Samsung travel adapter; however, charging speeds may vary depending on the charger used. It is important to only use original Samsung travel adapters and USB cables with your phone or tablet.
When using wireless charging accessories, please keep in mind that any metal or magnetic materials (such as coins or magnetic cards) placed between your device and the wireless charger can reduce charging efficiency or potentially damage both the phone or tablet and the charger.
If you need further assistance in achieving a good charge with your Galaxy S26, please reach out to our Samsung Support Team for help. Your feedback is valuable and helps guide our future improvements. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Bad battery.
on April 15, 2026
Posted by: Serpa4
from Fl
Only 30 days old. Used once. The battery itself only charges to 4 of 5 lights. Not the phone, but the battery will not fully charge.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R, April 21, 2026
Hi there Serpa4,
Thank you for sharing your feedback with us. The Samsung Magnetic Wireless Battery Pack is designed to deliver reliable portable power and convenient charging on the go. Your insights are valuable and help us improve our products' consistency and performance. We appreciate your support as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback with us. The Samsung Magnetic Wireless Battery Pack is designed to deliver reliable portable power and convenient charging on the go. Your insights are valuable and help us improve our products' consistency and performance. We appreciate your support as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect smartphone companion
on April 9, 2026
Posted by: Galaxylover616
[This review was collected as part of a promotion.] It's perfect if you want to charge your phone without plugging anything in, charges fast and easy, love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
lightweight compact portable long lasting battery
on April 7, 2026
Posted by: Convenient
[This review was collected as part of a promotion.] Love the fact it doesn't require any wires or cords to charge your device as well as providing you with a powerful charging rate in which it powers your device so it doesn't take too long in order to get your phone at a power level you'd prefer to be at relatively quick and is also very compact easily carried and maintained without causing or making any hassle or complications during the process so it's very readily useable and transportable without complication and worth every dime spent to purchase it because of the convenience an ease of us it requires to successfully use
Value
4
Written by a customer while visiting Samsung US