Customer reviews from Samsung US
Samsung - Refurbished Excellent - Magnetic Wireless Battery Pack - Gray
Average customer rating
3.1
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
16
4 Stars
5
3 Stars
1
2 Stars
11
1 Star
11
14%of customers recommend this product.
(
2 out of
14)
Customer Reviews for Samsung - Refurbished Excellent - Magnetic Wireless Battery Pack - Gray
Customer Rating
5
Stoked
on July 7, 2026
Posted by: Anonymous
from San Luis Obispo, California
It works exactly as advertised with my S25 FE, Buds 4 Pro, and Watch 7! Zero complaints!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, July 10, 2026
Hi MarkAndre2814,
We are thrilled to hear that your Samsung Magnet Wireless Battery Pack is working seamlessly within your Galaxy ecosystem. Its magnetic attachment, convenient wireless charging, and compatibility with various Galaxy devices make this battery pack an excellent everyday companion. We’re delighted to know that it functions smoothly with your Galaxy S25 FE, Buds4 Pro, and Watch7. Thank you for enhancing your connected experience with Samsung!
-Ty
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We are thrilled to hear that your Samsung Magnet Wireless Battery Pack is working seamlessly within your Galaxy ecosystem. Its magnetic attachment, convenient wireless charging, and compatibility with various Galaxy devices make this battery pack an excellent everyday companion. We’re delighted to know that it functions smoothly with your Galaxy S25 FE, Buds4 Pro, and Watch7. Thank you for enhancing your connected experience with Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Comes in clutch
on July 4, 2026
Posted by: Juanistacio
This is a great product! I got the Otterbox Defender case and it works with it. It holds its own charge pretty well. I have it sit in my car for emergencies and it comes in clutch. Or even when I go to a laundry mat, the stand is great.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, July 28, 2026
Hello Juanistacio,
The Samsung Magnetic Wireless Battery Pack offers dependable backup power, convenient wireless charging, and a built-in stand for hands-free use. It is great to hear that it works with your case and stays ready for emergencies, errands, and time away from an outlet. Thank you for choosing Samsung accessories.
-Ty
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The Samsung Magnetic Wireless Battery Pack offers dependable backup power, convenient wireless charging, and a built-in stand for hands-free use. It is great to hear that it works with your case and stays ready for emergencies, errands, and time away from an outlet. Thank you for choosing Samsung accessories.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Nice qualities
on June 29, 2026
Posted by: Lilmama
[This review was collected as part of a promotion.] Product is excellent I will tell my friends about it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
slow charging
on June 13, 2026
Posted by: Ivitnik86
It charges very slowly; this is my third portable battery and it is terrible. It is very slow—slower than usual—so don't buy it; I do not recommend it.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R, June 15, 2026
Hello there Ivitnik86,
The Magnetic Wireless Battery Pack provides portable power in a compact design, so we understand your disappointment with the charging speed you experienced. Consistent performance is essential when relying on a battery pack throughout the day. Thank you for sharing your feedback and for being part of the Samsung family.
-Ty
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The Magnetic Wireless Battery Pack provides portable power in a compact design, so we understand your disappointment with the charging speed you experienced. Consistent performance is essential when relying on a battery pack throughout the day. Thank you for sharing your feedback and for being part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Samsung case hinders charging
on June 11, 2026
Posted by: Nick
from Georgia
It works perfectly okay without a case. And it works with iPhones. However, with the Samsung case, it only charges for 30 seconds. The power bank was fully charged each time. Tried multiple cases from the T mobile store. Same result
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R, June 18, 2026
Hiya Nick,
The Magnetic Wireless Battery Pack offers portable power and features convenient wireless charging with magnetic alignment for compatible devices. It works with Qi2-supported devices, including the Galaxy S25 series, Galaxy Z Fold7, Z Flip7, and the Galaxy S26 series or later models. To ensure optimal charging performance, please verify that your device or case supports Qi2 for Galaxy devices. We appreciate your feedback on your charging experience with Samsung cases, as it helps us understand how different accessories interact. Thank you for choosing Samsung.
-Ty
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The Magnetic Wireless Battery Pack offers portable power and features convenient wireless charging with magnetic alignment for compatible devices. It works with Qi2-supported devices, including the Galaxy S25 series, Galaxy Z Fold7, Z Flip7, and the Galaxy S26 series or later models. To ensure optimal charging performance, please verify that your device or case supports Qi2 for Galaxy devices. We appreciate your feedback on your charging experience with Samsung cases, as it helps us understand how different accessories interact. Thank you for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Terrible connection with cases
on June 11, 2026
Posted by: Raheem
from Georgia
Product only works without a case. I have a magsafe case and it only charges for like 10-30 seconds and then stops. Without the case it charges perfectly fine but that's very aggrivating as the phone alone is not magsafe
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
2
Value
1
Response from Samsung USBy R&R, June 18, 2026
Hi Raheem,
Thank you for sharing your insights with us. The Magnetic Wireless Battery Pack provides convenient wireless charging, a portable design, and magnetic alignment for compatible devices. It is compatible with Qi2-supported devices, including the Galaxy S25 series, Galaxy Z Fold7, Z Flip7, and Galaxy S26 series or later models. For optimal charging performance with Galaxy devices, please ensure that your device or case supports Qi2. We appreciate you sharing your experience with charging using a MagSafe case. Feedback like yours is valuable since accessory compatibility plays an important role in the overall user experience. Thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your insights with us. The Magnetic Wireless Battery Pack provides convenient wireless charging, a portable design, and magnetic alignment for compatible devices. It is compatible with Qi2-supported devices, including the Galaxy S25 series, Galaxy Z Fold7, Z Flip7, and Galaxy S26 series or later models. For optimal charging performance with Galaxy devices, please ensure that your device or case supports Qi2. We appreciate you sharing your experience with charging using a MagSafe case. Feedback like yours is valuable since accessory compatibility plays an important role in the overall user experience. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
2
Pitiful, but guaranteed to fit on the S26U.
on June 7, 2026
Posted by: sad shopper
from Seattle
Generally, it sucks. Doesn't fully charge my phone on a single charge. Doesn't do the fastest version of wireless charging. Way too expensive. For both these shortcomings.
The stand feature is nice. It fits on the phone with the cameras. That's it.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R, June 10, 2026
Hello there,
The Samsung Magnetic Wireless Battery Pack offers convenient charging on the go in a compact and portable design. We understand your concerns regarding charging performance and compatibility with your Galaxy S26 Ultra, and we appreciate you sharing your experience. Thank you for choosing Samsung.
-Ty
Samsung Support
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The Samsung Magnetic Wireless Battery Pack offers convenient charging on the go in a compact and portable design. We understand your concerns regarding charging performance and compatibility with your Galaxy S26 Ultra, and we appreciate you sharing your experience. Thank you for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI Works great on my device.
on May 23, 2026
Posted by: Kiekolove
[This review was collected as part of a promotion.] I used it for streaming, movies ,music as well as many many other things daily. I use it 15 hours a day at least .
Value
5
Written by a customer while visiting Samsung US