Customer reviews from Samsung US
Samsung - Refurbished Excellent - Magnetic Wireless Battery Pack - Gray
Average customer rating
3.1
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
16
4 Stars
5
3 Stars
1
2 Stars
11
1 Star
11
14%of customers recommend this product.
(
2 out of
14)
Customer Reviews for Samsung - Refurbished Excellent - Magnetic Wireless Battery Pack - Gray
Customer Rating
3
Battery pack
on August 14, 2026
Posted by: Samsung
from Conneticut
It's barely okay takes about 3.4 hours to get it charged just using the battery pack... I use it just so the phone battery last longer
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
2
Value
2
Response from Samsung USBy R&R, August 19, 2026
Hi there,
Thank you for sharing your experience with the Samsung Magnetic Wireless Battery Pack. Its portable design, magnetic attachment, and wireless charging capability make it a convenient solution for extending battery life when you're away from an outlet. We understand that the charging time is slower than you expected, even though it does help keep your phone powered for a longer duration. Your feedback is valuable and helps Samsung continue to improve the mobile charging experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Samsung Magnetic Wireless Battery Pack. Its portable design, magnetic attachment, and wireless charging capability make it a convenient solution for extending battery life when you're away from an outlet. We understand that the charging time is slower than you expected, even though it does help keep your phone powered for a longer duration. Your feedback is valuable and helps Samsung continue to improve the mobile charging experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Garbage
on August 14, 2026
Posted by: TopGFredo
from Dallas TX
Terrible value. Horrendous performance. I purchased it because I was in an emergency and needed to charge my phone. After a few hours of use I will be returning it. This functions the same and 3rd party device while costing 5× the price. Samsung should be ashamed to put their name on this product.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R, August 19, 2026
Greetings TopGFredo,
Thank you for sharing your experience with the Samsung Magnetic Wireless Battery Pack. Its compact design, magnetic attachment, and wireless charging capability are meant to provide convenient backup power when you need it most. We understand how frustrating it can be when charging performance does not meet expectations, especially when you purchased the device during a time when reliable power was essential. Your feedback is valuable as Samsung works to improve the Galaxy charging experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Samsung Magnetic Wireless Battery Pack. Its compact design, magnetic attachment, and wireless charging capability are meant to provide convenient backup power when you need it most. We understand how frustrating it can be when charging performance does not meet expectations, especially when you purchased the device during a time when reliable power was essential. Your feedback is valuable as Samsung works to improve the Galaxy charging experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
does not work, extra slow charging if that existed
on August 14, 2026
Posted by: firsttimeFOLD
i bought this to magnetically charge my galaxy fold 8. it is light and aesthetically pleasing. thats the only thing good.
it attaches well and long behold, it will take 4hr and 12 mins to charge my z fold 8- thats ancient tech. so i would suggest stay away from this. and ya, which i have used it to charge, it does heat up the phone decent amount. while charging at snail pace.
it attaches well and long behold, it will take 4hr and 12 mins to charge my z fold 8- thats ancient tech. so i would suggest stay away from this. and ya, which i have used it to charge, it does heat up the phone decent amount. while charging at snail pace.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R, August 18, 2026
Hi firsttimeFOLD,
Thank you for sharing your experience with the Samsung Magnetic Wireless Battery Pack. Its lightweight design, sleek appearance, and magnetic attachment are intended to provide convenient portable charging for compatible Galaxy devices. We're glad to hear that you appreciate the design and secure connection. However, we understand that extended charging times and noticeable warmth can make the experience less convenient. Your feedback is important as Samsung continues to improve its charging accessories.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Samsung Magnetic Wireless Battery Pack. Its lightweight design, sleek appearance, and magnetic attachment are intended to provide convenient portable charging for compatible Galaxy devices. We're glad to hear that you appreciate the design and secure connection. However, we understand that extended charging times and noticeable warmth can make the experience less convenient. Your feedback is important as Samsung continues to improve its charging accessories.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
I was expecting more.
on August 13, 2026
Posted by: GBAR
It won't magnetically charge my S21 with the phone case on the phone. I have a 3-yr old Samsung portable charger from a previous understand that fully charges my phone better. I understand that all manufacturers are having a difficult time getting materials for batteries due to tariffs, so that may explain the poor performance. I normally like Samsung products, but this one is not a good value.
Response from Samsung USBy R&R, August 19, 2026
Hello there GBAR,
Thank you for sharing your experience with the Samsung Magnetic Wireless Battery Pack. Its portable design, magnetic attachment, and wireless charging capability are intended to make it more convenient to power compatible devices while on the go. We understand that the charging performance with your Galaxy S21 case has not met your expectations, especially compared to your previous Samsung portable charger. Your feedback is valuable and will help Samsung improve the charging experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Samsung Magnetic Wireless Battery Pack. Its portable design, magnetic attachment, and wireless charging capability are intended to make it more convenient to power compatible devices while on the go. We understand that the charging performance with your Galaxy S21 case has not met your expectations, especially compared to your previous Samsung portable charger. Your feedback is valuable and will help Samsung improve the charging experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
New chargers that came with the fold 8
on August 11, 2026
Posted by: Gaebage
from Conneticut
For a samsung charger 2.5 hours is not good at all I got this and the magnetic wall charger and that is also horrible
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy R&R, August 19, 2026
Hey there Gaebage,
Thank you for sharing your experience with the Samsung Magnetic Wireless Battery Pack. Its portable design, magnetic connection, and wireless charging capabilities aim to make it more convenient to power your device throughout the day. We recognize that the charging time has not met your expectations, especially in comparison to your experience with the magnetic wall charger. Your feedback is valuable and helps Samsung improve the charging experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Samsung Magnetic Wireless Battery Pack. Its portable design, magnetic connection, and wireless charging capabilities aim to make it more convenient to power your device throughout the day. We recognize that the charging time has not met your expectations, especially in comparison to your experience with the magnetic wall charger. Your feedback is valuable and helps Samsung improve the charging experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Doesn't fit with Galaxy Z Fold 8
on August 11, 2026
Posted by: julespilot
from FL
This was part of the list of extras listed with the z fold 8, and given the shape and the fact that it was part of the suggested bundled purchase with the pre-order, I thought it was designed to fit on the back of the Galaxy Z Fold 8 perfectly. Unfortunately that is absolutely not the case, this hangs off the bottom of the Z Fold and barely hangs on to the Samsung magnetic case. Hugely disappointed and considering returning.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
2
Response from Samsung USBy R&R, August 19, 2026
Hi julespilot,
Thank you for sharing your experience with the Samsung Magnetic Wireless Battery Pack. Its portable design, magnetic attachment, and wireless charging capability are intended to provide convenient power while you're on the go. We understand that it can be disappointing when the fit and alignment with your Galaxy Z Fold8 and magnetic case do not meet your expectations for the suggested pairing. Your feedback is valuable as we continue to refine the Samsung Galaxy experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Samsung Magnetic Wireless Battery Pack. Its portable design, magnetic attachment, and wireless charging capability are intended to provide convenient power while you're on the go. We understand that it can be disappointing when the fit and alignment with your Galaxy Z Fold8 and magnetic case do not meet your expectations for the suggested pairing. Your feedback is valuable as we continue to refine the Samsung Galaxy experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Battery back x2? Yes please.
on August 7, 2026
Posted by: Humperdinck2020
[This review was collected as part of a promotion.] I got 2 of these bad boys because I needed some new ones to go with the new phone. I chose these pack over other 3rd party packs because Samsung is a great manufacturer and I trust in their ability to make a compatible and long lasting battery pack.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My long days warrants this battery pack
on August 6, 2026
Posted by: Gjcall3
[This review was collected as part of a promotion.] This is such a great accessory for my new Z Fold 8; the magnet and ability to stick it to the phone are great. On my S24 Ultra, I had to carry my power bank along like a second phone; this is a true game changer. I am happy that I purchased my Z Fold 8 Ultra, phone bank, case, and rapid charger directly from Samsung. Thanks!!!
Value
5
Written by a customer while visiting Samsung US