Customer reviews from https://www.asus.com
ASUS - 40x Write/24x Rewrite/40x Read CD - 16x Write DVD External USB 3.2 DVD-Writer Drive - Black
Average customer rating
3.7
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
19
4 Stars
9
3 Stars
4
2 Stars
1
1 Star
8
74%of customers recommend this product.
(
14 out of
19)
Customer Reviews for ASUS - 40x Write/24x Rewrite/40x Read CD - 16x Write DVD External USB 3.2 DVD-Writer Drive - Black
Posted by: Anonymous
from Lasvegas Nevada
Frequency of use:Daily
Verified Purchase:Yes
Other than the size of the unit which doesn’t impact my ability to use the unit I’m very happy with the results of this product. No issues whatsoever
Written by a customer while visiting https://www.asus.com
Posted by: kenrich53
from Omaha, NE
Verified Purchase:Yes
Drive is great. My only issue I've had is the on/off switch located in the back. The design is not great and it take more than a little effort to slide it from off to on and vise versa. I have not used it yet to burn any disks but will do so in the near future. Drive is a little big, but looks good on the desktop.
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
from North Carolina
Frequency of use:Daily
Verified Purchase:Yes
The best external drive I've had, outclasses both my old external DVD burner and my old Blu-ray burner
Written by a customer while visiting https://www.asus.com
Posted by: kegbo
from Sacramento CA
Verified Purchase:Yes
A bit pricey but seems to be quality merchandise. Not fast / not slow / no bells or whistles / does what it is supposed to do.
Written by a customer while visiting https://www.asus.com
Posted by: ftalbert
from Chicago
Verified Purchase:Yes
Worked well for a while. Not sure why but am getting many Nonrecognition of disc errors. May be windows updates not sure.
Response from https://www.asus.comBy CLM, November 13, 2024
Dear Ftalbert,
We do understand the inconvenience this may have caused if you suddenly started experiencing disc errors.
The error message can possibly be related to a Windows update. If a recent update was installed, you can try to do a System Restore in order to revert the system to the last known good configuration when the optical drive was working properly, or update the DVD software you are using.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
We do understand the inconvenience this may have caused if you suddenly started experiencing disc errors.
The error message can possibly be related to a Windows update. If a recent update was installed, you can try to do a System Restore in order to revert the system to the last known good configuration when the optical drive was working properly, or update the DVD software you are using.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: RS Productions
from Salt Lake City Utah
Verified Purchase:Yes
A very well-built Blu-ray disc burner and works on Mac OS 14 flawlessly.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
from Columbia city, Indiana
Frequency of use:Monthly
Verified Purchase:Yes
I love this unit. I can now write to my Blu-ray dual layer 50 GB and 100 GB disks, I have had a slight problem when using the Powertogo8-bundled software only when I have data verification enabled, however If I turn this off it is not detrimental to my copy. I will always buy ASUS brand equipment as I have such great experiences with using their equipment. Never had to return or ask for repair for anything that i can recall. Thanks ASUS..
Written by a customer while visiting https://www.asus.com
Customer Rating
1
Don't waste your money..Laser burns out quick!!!
on September 5, 2023
Posted by: Don the Reviewer
from Gainesville Florida
Frequency of use:Daily
Verified Purchase:Yes
Laser burned out after only 10 months...piece of garbage!!! I usually burn 1 blu-ray everyday at 4x speed on a BD50 but after 10 months it would burn BD25..threw it out and bought a better one...
No, I would not recommend this to a friend.
Written by a customer while visiting https://www.asus.com