Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,764 Reviews)
Rating breakdown 3,764 reviews
5 Stars
2,202
4 Stars
854
3 Stars
365
2 Stars
184
1 Star
159
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
4
Team Samsung
on August 25, 2026
Posted by: MaybeIshouldswitch2apple
[This review was collected as part of a promotion.] I've been a fan of Samsung cell phones for years. I love the Galaxy model of phones the best. I chose the A17 when it first came out, and I haven't uploaded because I love the size of the phone. The only complaint I have with the Galaxy's is the fact that the screens are not durable at all. I've had to replace my screen on my phone a few different times even though my phone has a screen protector and a durable shock absorbent case and it's costly.
Value
4
Response from Samsung USBy R&R, August 27, 2026
Hi there,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. We appreciate that it offers a comfortable size, a familiar Galaxy experience, and everyday functionality. Your feedback regarding the need for multiple screen replacements, even with added protection, is important to us. To enhance screen protection and durability, please ensure you are using a case that can absorb impacts. Samsung values your longstanding support and continued trust in the Galaxy brand!
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your reasons for choosing the Galaxy A17 5G. We appreciate that it offers a comfortable size, a familiar Galaxy experience, and everyday functionality. Your feedback regarding the need for multiple screen replacements, even with added protection, is important to us. To enhance screen protection and durability, please ensure you are using a case that can absorb impacts. Samsung values your longstanding support and continued trust in the Galaxy brand!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
My best friend, always at my side
on August 24, 2026
Posted by: Freedomlove
[This review was collected as part of a promotion.] I have plenty of storage, it's affordable and I enjoy the extra features like Samsung Wallet, the security features, I
Receive updates about everything Samsung, fair and reliable performance, great cámara and long lasting battery
Receive updates about everything Samsung, fair and reliable performance, great cámara and long lasting battery
Value
4
Response from Samsung USBy R&R, August 27, 2026
Hello Freedomlove,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device is an excellent everyday companion, offering ample storage, a reliable camera, and a long-lasting battery. With features like Samsung Wallet, enhanced security options, and regular updates, it provides even greater convenience for your daily activities. We appreciate your trust in Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device is an excellent everyday companion, offering ample storage, a reliable camera, and a long-lasting battery. With features like Samsung Wallet, enhanced security options, and regular updates, it provides even greater convenience for your daily activities. We appreciate your trust in Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG IS EXCEPTIONAL
on August 24, 2026
Posted by: TennTeacup71
[This review was collected as part of a promotion.] I chose this phone and have been happy ! It has excellent sound quality and pictures are amazing! I have many Samsung appliances and they have all exceeded my expectations!!! WAY TO GO!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Love The Galaxy A17
on August 24, 2026
Posted by: Brittany
[This review was collected as part of a promotion.] I chose Samsung Galaxy A17! I absolutely love this phone. I use it for gaming, streaming and mostly photo taking.
I must admit the photos are always emaculant and streaming is always so clear as well as for gaming.
I highly recommend this device to all! Trust me, you wont regret it, it's definitely worth everything dollar spent (plus some)!!
I must admit the photos are always emaculant and streaming is always so clear as well as for gaming.
I highly recommend this device to all! Trust me, you wont regret it, it's definitely worth everything dollar spent (plus some)!!
★☆★☆★☆★☆
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product has bad battery issues.
on August 24, 2026
Posted by: Ambambalam
[This review was collected as part of a promotion.] I chose the Galaxy A17 5g because it was the only Galaxy device available at the T Mobile store at the time of trade in of my Galaxy A16. This product device has proven to be quite different based on battery usage issues.
Value
2
Response from Samsung USBy R&R, August 26, 2026
Wednesday, August 26, 2026
6:57 PM
Hello there Ambambalam,
Thank you for choosing the Galaxy A17 5G. This device features 5G connectivity, a vibrant display, and a capable camera system, all designed for reliable everyday use. We understand that the battery performance may differ significantly from that of your previous Galaxy A16. Your feedback is invaluable to Samsung as it helps us better understand the experiences that matter to our Galaxy customers.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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6:57 PM
Hello there Ambambalam,
Thank you for choosing the Galaxy A17 5G. This device features 5G connectivity, a vibrant display, and a capable camera system, all designed for reliable everyday use. We understand that the battery performance may differ significantly from that of your previous Galaxy A16. Your feedback is invaluable to Samsung as it helps us better understand the experiences that matter to our Galaxy customers.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Phones are Great
on August 24, 2026
Posted by: Ampot03
[This review was collected as part of a promotion.] I chose Samsung phones because of its great features and user friendliness. The cameras are also niceand the handle of the phone itself are very good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What a shock!!!
on August 24, 2026
Posted by: LJTOMG
[This review was collected as part of a promotion.] I chose the galaxy a seventeen for the price that (free is hard to beat) but I was pleasantly surprised! I love the simplicity of this phone and the camera is amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone and features
on August 24, 2026
Posted by: Lilhoops37
[This review was collected as part of a promotion.] I chose this phone for the sleek look and the 5G connection, the screen is vivid and large the phone itself is sleek and not too heavy, the apps work seamlessly, has great features and settings are very customizable. Overall I love this device
Value
5
Written by a customer while visiting Samsung US