Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,759 Reviews)
Rating breakdown 3,759 reviews
5 Stars
2,200
4 Stars
853
3 Stars
363
2 Stars
184
1 Star
159
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
3
The A17 slow and too dim.
on November 6, 2026
Posted by: Throughthelookingglass
[This review was collected as part of a promotion.] I chose to write this review because of a few issues. I could only afford this mid-range phone because things are tough right now. The first issue is that the processor is too slow causing the phone too lag too much, even doing basic things in the operating system. The other issue is that the screen is too dim. Other than those things, it gets the job done.
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Good lower priced quality phone
on November 3, 2026
Posted by: Nikkibabyblue2000
[This review was collected as part of a promotion.] The phone i chose to go with Asher all the broken note 10 plus screens. I'm tough on my phone dropping it all the time. The a 17 had held up better than i thought it was going to the camera I s withr 12p or 50 with no zoom so it's lacking there and my clock it missing all the time
Value
3
Response from Samsung USBy R&R, November 4, 2026
Hi there Nikkibabyblue2000,
We’re delighted to hear that your Galaxy A17 5G has been performing well! It features a vibrant display, a versatile camera system, and reliable battery life, all designed for everyday convenience. We understand that the camera zoom and the absence of a clock have impacted your experience. To take clearer photos, consider adjusting the camera settings and using good lighting. You can also add the Clock widget to your Home screen by tapping and holding on an empty area, selecting Widgets, and then choosing Clock. We appreciate your feedback and thank you for being a part of the Samsung family!
-Ty
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We’re delighted to hear that your Galaxy A17 5G has been performing well! It features a vibrant display, a versatile camera system, and reliable battery life, all designed for everyday convenience. We understand that the camera zoom and the absence of a clock have impacted your experience. To take clearer photos, consider adjusting the camera settings and using good lighting. You can also add the Clock widget to your Home screen by tapping and holding on an empty area, selecting Widgets, and then choosing Clock. We appreciate your feedback and thank you for being a part of the Samsung family!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A17 5g
on November 2, 2026
Posted by: Marissssa
[This review was collected as part of a promotion.] I chose my A17 because I knew it wouldn't disappoint! It definitely isn't as fancy as my S24 and lacks some of the fancy features when I compare it to my S24. BUT- dont get it mistaken! A17 is just as great! It has most of the features as the S24 and for the affordable price most retailers offer, it'd be a purchase you wouldn't think twice about!
Value
5
Response from Samsung USBy R&R Team, November 6, 2026
Howdy Marissssa,
It is wonderful to hear how much you are enjoying your Galaxy A17! We appreciate you taking the time to share your experience and highlight how the device delivers such exceptional value. It's fantastic that the Galaxy A17 is meeting your expectations by providing many of the core features you love from the S24 series at a highly accessible price point. Your comparison beautifully illustrates how a budget-friendly device can still offer a premium, reliable everyday experience. Insights like yours are incredibly helpful for other users who are looking for the perfect balance of performance and affordability. Thank you for being a valued member of the family and for sharing your enthusiasm for both of your devices! Let us know if we can further assist you at any time by reaching out to our Support Team.
- Debra
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Galaxy A17 5G
https://www.samsung.com/us/smartphones/galaxy-a17-5g/
It is wonderful to hear how much you are enjoying your Galaxy A17! We appreciate you taking the time to share your experience and highlight how the device delivers such exceptional value. It's fantastic that the Galaxy A17 is meeting your expectations by providing many of the core features you love from the S24 series at a highly accessible price point. Your comparison beautifully illustrates how a budget-friendly device can still offer a premium, reliable everyday experience. Insights like yours are incredibly helpful for other users who are looking for the perfect balance of performance and affordability. Thank you for being a valued member of the family and for sharing your enthusiasm for both of your devices! Let us know if we can further assist you at any time by reaching out to our Support Team.
- Debra
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Written by a customer while visiting Samsung US
Customer Rating
5
I highly recommend the Samsung Galaxy A17 5G.
on November 2, 2026
Posted by: SouthernStar
[This review was collected as part of a promotion.] The majority of cell phones that I have previously owned have been from the Samsung Galaxy S Series. The Samsung Galaxy S Series cell phones are top of the line devices but also come with a hefty purchase price. I have known about the Samsung Galaxy A Series for quite awhile but was reluctant to purchase one of these devices for a couple of reasons. The first being the ideal that they were a knock off of the Samsung Galaxy S Series. Especially with the huge price difference...several hundred dollar price difference. With the price of this device (Samsung Galaxy A17 5G) I had assume it would lack several features compared to the Samsung Galaxy S Series devices. But I was so wrong.
The Samsung Galaxy A17 5G is not.missing any features that I can noticeably see or find. I am highly impressed with this device. I would have been a fan of the Samsung Galaxy A Series sooner if I were to have known the quality of this cell phone. The speed, memory, video quality, etc. And with the huge price difference...it is a no brainer! 100%
Value
5
Response from Samsung USBy R&R Team, November 6, 2026
Greetings SouthernStar,
Thank you for sharing your experience with us. We are delighted to hear how much you are enjoying your new Samsung Galaxy A17 5G. Transitioning to a new device series is a significant change, especially when you are accustomed to the premium standards of the Galaxy S Series, and we appreciate the trust you placed in us during this switch. It's fantastic to know that the speed, memory, and video quality of the Galaxy A17 5G have exceeded your expectations. Samsung designs the A Series specifically to deliver high-quality innovation at an accessible price point, and your experience highlights exactly what we strive to achieve. Welcome to the Galaxy A Series family, SouthernStar! Your detailed feedback is incredibly valuable to us. Please let us know if you need any assistance exploring your new device or optimizing its features. Our Support Team is here to help!
- Debra
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Galaxy A17 5G
https://www.samsung.com/us/smartphones/galaxy-a17-5g/
Thank you for sharing your experience with us. We are delighted to hear how much you are enjoying your new Samsung Galaxy A17 5G. Transitioning to a new device series is a significant change, especially when you are accustomed to the premium standards of the Galaxy S Series, and we appreciate the trust you placed in us during this switch. It's fantastic to know that the speed, memory, and video quality of the Galaxy A17 5G have exceeded your expectations. Samsung designs the A Series specifically to deliver high-quality innovation at an accessible price point, and your experience highlights exactly what we strive to achieve. Welcome to the Galaxy A Series family, SouthernStar! Your detailed feedback is incredibly valuable to us. Please let us know if you need any assistance exploring your new device or optimizing its features. Our Support Team is here to help!
- Debra
Samsung Support
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Galaxy A17 5G
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Written by a customer while visiting Samsung US
Customer Rating
5
New to android
on November 2, 2026
Posted by: KarenK
[This review was collected as part of a promotion.] I chose a Samsung phone and it was the first time in many years I was without ixxxxx. The Samsung phone made it easy to learn the new software and I soon graduated from beginner to an intermediate Android user. Soon after, I received a small Samsung TV which I enjoy pairing with my phone.
Thank you Samsung for making the transition easy and screen mirroring easy. I look forward to owning many more products from Samsung in the future.
Thank you Samsung for making the transition easy and screen mirroring easy. I look forward to owning many more products from Samsung in the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Feature rich device without breaking the bank
on November 1, 2026
Posted by: Crashland
[This review was collected as part of a promotion.] "I chose" the Samsung Galaxy A17 5G because I wanted a phone that offers great features, a nice design, and reliable everyday performance without breaking the bank. So far, I'm impressed with how it looks and feels. The screen is beautiful, everything is easy to navigate, and it has the features I need to stay connected and entertained. Overall, I think Samsung did a great job with this phone, and I'm happy with my choice. It's definitely worth considering!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my a17 5g for so many reasons ♡
on November 1, 2026
Posted by: Yayasamsung
[This review was collected as part of a promotion.] I chose a Samsung galaxy a 17 5g because I have always preferred galaxy phones over any other type. It is fast and efficient and I like the themes in the galaxy store. I have no trouble streaming or downloading anything. It works great while on wifi or my mobile data plan. And is a very nice looking phone. The camera capabilities are great. Thank you for such a great product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I hate this device Galaxy A17g never buy it.
on November 1, 2026
Posted by: Koko52
[This review was collected as part of a promotion.] I chose this Galaxy A17G because it was free. Transitioning from a S25 because of cost and budget due to my lay off. I hate this device. It is slow and the performance is slow Nothing like my S25. If I needed to call 911 I could not because they woukd have already murdered because it's so delayed.
Value
1
Response from Samsung USBy R&R, November 2, 2026
Hello Koko52,
Thank you for sharing your thoughts on the Galaxy A17 5G. This device features a vibrant display, versatile camera capabilities, and connectivity options designed for convenient daily use. We understand that transitioning from the Galaxy S25 may lead to different performance expectations, and reliable responsiveness is particularly important in urgent situations. We recommend checking for software updates and utilizing the Device Care optimization feature under Settings to help improve performance. Your feedback is valuable as Samsung continues to refine the Galaxy experience. Thank you for being part of the Samsung family!
Samsung Galaxy device appears to be slow or unresponsive
-Ty
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Thank you for sharing your thoughts on the Galaxy A17 5G. This device features a vibrant display, versatile camera capabilities, and connectivity options designed for convenient daily use. We understand that transitioning from the Galaxy S25 may lead to different performance expectations, and reliable responsiveness is particularly important in urgent situations. We recommend checking for software updates and utilizing the Device Care optimization feature under Settings to help improve performance. Your feedback is valuable as Samsung continues to refine the Galaxy experience. Thank you for being part of the Samsung family!
Samsung Galaxy device appears to be slow or unresponsive
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US