Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,764 Reviews)
Rating breakdown 3,764 reviews
5 Stars
2,202
4 Stars
854
3 Stars
365
2 Stars
184
1 Star
159
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
1
HORRIBLE
on August 28, 2026
Posted by: MTELLO
So disappointed with Samsung forcing me to use Google Messages.. I dont get notifications I cant change the notification sound and the screen doesnt light up when a message comes thru on this Samsung Galaxy A17.. This phone is horrible.. Ive been using Samsung phones for the last 15 years and this one is the worst.. Samsung Messages was by far much better
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, August 28, 2026
Hello MTELLO,
Thank you for sharing your experience! The Galaxy A17 5G features a large Super AMOLED display, a long-lasting battery, and expandable storage. Performance may vary based on your usage and the number of active applications.
If you're having issues with notification sounds and alerts in Google Messages, you can resolve them by unlocking a hidden menu in your Samsung system settings. While we have discontinued the old Samsung Messages app, you can regain full control over your notifications with a few simple adjustments.
To do this, open the Settings app, tap on Notifications, then select Advanced settings. From there, turn on the "Manage notification categories" toggle switch for each app.
We hope this information is helpful. We appreciate your feedback and support, and thank you for choosing Samsung!
Control app notifications on your Galaxy phone or tablet
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience! The Galaxy A17 5G features a large Super AMOLED display, a long-lasting battery, and expandable storage. Performance may vary based on your usage and the number of active applications.
If you're having issues with notification sounds and alerts in Google Messages, you can resolve them by unlocking a hidden menu in your Samsung system settings. While we have discontinued the old Samsung Messages app, you can regain full control over your notifications with a few simple adjustments.
To do this, open the Settings app, tap on Notifications, then select Advanced settings. From there, turn on the "Manage notification categories" toggle switch for each app.
We hope this information is helpful. We appreciate your feedback and support, and thank you for choosing Samsung!
Control app notifications on your Galaxy phone or tablet
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
I chose this product because I prefer Samsung
on August 27, 2026
Posted by: Shorty
[This review was collected as part of a promotion.] I chose
I chose this because it was inexpensive at the time and I prefer Samsung galaxy device over all other android devices.
I chose this because it was inexpensive at the time and I prefer Samsung galaxy device over all other android devices.
Value
3
Response from Samsung USBy R&R, August 28, 2026
Hi Shorty,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. With its spacious display, reliable 5G connectivity, and familiar Galaxy experience, the Galaxy A17 5G is an excellent choice for everyday use. We are pleased that your preference for Samsung led you to select the right device for your needs. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy A17 5G. With its spacious display, reliable 5G connectivity, and familiar Galaxy experience, the Galaxy A17 5G is an excellent choice for everyday use. We are pleased that your preference for Samsung led you to select the right device for your needs. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Most of this phone is great and easy to use
on August 27, 2026
Posted by: Jayrock
[This review was collected as part of a promotion.] I like my a17 I use as my personal phone
I chose it for value and usability my only issue is some of my apps say there not avaliable in sleep mode and there is no way to take sleep mode off I even Uninstaller it and I can't get rid of it
I chose it for value and usability my only issue is some of my apps say there not avaliable in sleep mode and there is no way to take sleep mode off I even Uninstaller it and I can't get rid of it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy to use and resourceful.
on August 27, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Include the phrase “I chose” in your review of a qualifying device and/or upload an original photo or video with your review for an additional entry.
Need inspiration?
Include the phrase “I chose” in your review of a qualifying device and/or upload an original photo or video with your review for an additional entry.
Include the phrase “I chose” in your review of a qualifying device and/or upload an original photo or video with your review for an additional entry.
Need inspiration?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device qualities are great .
on August 27, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I chose this device over another device because it is my opinion that this devices are more secure ,the quality is Above expectations in many ways I chose Samsung products for their quality even my fridge is Samsung. I recommend to anybody to try the Samsung brands over any other for a satisfactory result. My next purchase of a Samsung product will be the foldable Samsung phone ... my wife wants one of those phones, I hope soon we will buy two for ourselves. Thank you Samsung for your products , great technology... don't stop there.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love this phone!
on August 27, 2026
Posted by: BadlikeButter
[This review was collected as part of a promotion.] I chose Samsung, and I chose android; because they both serve well in and for creativity, simplicity, quality, and reliability.
Every phone I have ever had from the Samsung Galaxy A series, no matter which one, has always been amazing!
Well worth the money spent, and is always my go-to, when choosing a new phone and such, first and foremost!
Every phone I have ever had from the Samsung Galaxy A series, no matter which one, has always been amazing!
Well worth the money spent, and is always my go-to, when choosing a new phone and such, first and foremost!
Value
4
Response from Samsung USBy R&R, August 31, 2026
Hello there BadlikeButter,
Thank you for continuing to choose Samsung Galaxy! The Galaxy A17 5G combines creative flexibility, everyday ease of use, and reliable quality in a device designed to keep up with your lifestyle. Your loyalty to the Galaxy A series means a great deal to us. We appreciate you making Samsung your first choice!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for continuing to choose Samsung Galaxy! The Galaxy A17 5G combines creative flexibility, everyday ease of use, and reliable quality in a device designed to keep up with your lifestyle. Your loyalty to the Galaxy A series means a great deal to us. We appreciate you making Samsung your first choice!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung has never let me down
on August 26, 2026
Posted by: GalaxyGirl66
[This review was collected as part of a promotion.] I have owned several galaxy phones beginning with the S5. I chose my A17 5G due to the features it offers at a price anyone could afford. Easy to use & dependable...I love it!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been super super amazing for the!
on August 26, 2026
Posted by: Hihihi67
[This review was collected as part of a promotion.] I chose this device because of one thing and one thing only and that is Samsung Notes. Essentially, it's like a digital assistant app that helps me curtail my activities of daily living, whether it be keeping track of my football games and/or my dinners, my friends and family's birthday is it's just an overall work horse.I highly recommend it gets an a plus!
Value
5
Written by a customer while visiting Samsung US