Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,764 Reviews)
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
Best budget phone EVER!
on August 31, 2026
Posted by: PhoneLover
[This review was collected as part of a promotion.] I chose this phone because I wanted something that felt modern without spending a ton of money. The big, bright screen is great for watching videos and scrolling, and the 5G connection helps everything feel quick when I’m streaming, downloading, or talking to people. I also like that the battery lasts a long time, the camera takes nice photos, and it has the features I actually use every day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This product is not what they make seem
on August 30, 2026
Posted by: UnsatisfiedTrina
[This review was collected as part of a promotion.] I use this device for talking which the quality of the calls are not good at all I use this device for texting and I don't receive messages till hours later I don't receive notifications about texting I also use this device for browsing the web and the device starts to Glitch the device frequently Freeze and gets stuck you constantly have to keep restarting the device because it's running slow and I've only had this device for two weeks brand new and im Not at all Satisfied with this product. Everything about this device is Slow.
Value
1
Response from Samsung USBy R&R, September 1, 2026
Hello UnsatisfiedTrina,
Thank you for sharing your experience with the Galaxy A17 5G. This device is designed to provide 5G connectivity, a spacious display, and reliable everyday functionality. We understand that issues like delayed messages, missing notifications, freezing, and slow responsiveness can disrupt your calls, texting, and browsing.
If you notice your phone starting to slow down, it’s helpful to restart it and perform a quick optimization. The Quick Optimization feature enhances your device's performance by identifying apps that drain battery life. It efficiently removes unnecessary items from memory, deletes unneeded files, scans for malware, and shuts down background apps.
Optimizing your phone is quick and easy. To do so, go to Settings, scroll to find Device care, tap on Optimize now, and then select Done. For more tips on keeping your device running smoothly, please check out the link provided below. We value your detailed feedback and appreciate you sharing your experience with Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. This device is designed to provide 5G connectivity, a spacious display, and reliable everyday functionality. We understand that issues like delayed messages, missing notifications, freezing, and slow responsiveness can disrupt your calls, texting, and browsing.
If you notice your phone starting to slow down, it’s helpful to restart it and perform a quick optimization. The Quick Optimization feature enhances your device's performance by identifying apps that drain battery life. It efficiently removes unnecessary items from memory, deletes unneeded files, scans for malware, and shuts down background apps.
Optimizing your phone is quick and easy. To do so, go to Settings, scroll to find Device care, tap on Optimize now, and then select Done. For more tips on keeping your device running smoothly, please check out the link provided below. We value your detailed feedback and appreciate you sharing your experience with Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very good phone and easy to find stuff
on August 29, 2026
Posted by: Coffee4You
[This review was collected as part of a promotion.] So I use my Samsung device for calling gaming along with playing music and video call as well and so much more
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The memory size got me.
on August 29, 2026
Posted by: GIRL4GIFTCARDS13
[This review was collected as part of a promotion.] I absolutely love my samsung galaxy , a 17 . I chose it for the memory size initially. I did more research , and the features had my head spinning. In a good way of course. I couldn't wait to get my own. Thanks for making me one happy girl.Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on August 28, 2026
Posted by: Fluidmoney
[This review was collected as part of a promotion.] I love this phone, I always use the Ai features to enhance my images and to search items in a photo. I'm glad that I chose this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A17 5G
on August 28, 2026
Posted by: BrokenMax
[This review was collected as part of a promotion.] I chose the Samasung Galaxy A17 5G, because so far it's been the only phone to not give me such hard times and it's not too much to get as a first car.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product has great camera quality
on August 28, 2026
Posted by: Myniii
[This review was collected as part of a promotion.] I chose this product simply because of the awesome camera quality and the extra features. One of the many extra features that I love is the Face ID to unlock this phone as well as the Fingerprint sensor to unlock it also!
Value
2
Response from Samsung USBy R&R, August 28, 2026
Hello Myniii,
Thank you for sharing your experience. The Galaxy A17 5G is part of the Galaxy A Series, designed to offer value and everyday reliability. Its 5,000mAh battery is engineered to keep up with your daily activities. We’re glad to hear it’s helping you stay connected and productive. It’s always wonderful to know that our customers appreciate the features that matter most to them. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience. The Galaxy A17 5G is part of the Galaxy A Series, designed to offer value and everyday reliability. Its 5,000mAh battery is engineered to keep up with your daily activities. We’re glad to hear it’s helping you stay connected and productive. It’s always wonderful to know that our customers appreciate the features that matter most to them. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Galaxy
on August 28, 2026
Posted by: PICTUREREADY2
[This review was collected as part of a promotion.] I chose Samsung Galaxy for the best performing cellular phone. The camera and photo features are amazing and capture great memories of my family.
Value
5
Written by a customer while visiting Samsung US