Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,764 Reviews)
Rating breakdown 3,764 reviews
5 Stars
2,202
4 Stars
854
3 Stars
365
2 Stars
184
1 Star
159
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
I love Samsung devices only thing devices I purcha
on September 7, 2026
Posted by: WillieEarl
[This review was collected as part of a promotion.] My Samsung A 17 5G is perfect it connects great with my 65 inch Samsung smart TV woo when I tell perfect all around audio videos better than any movie theaters. Hands down
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Ok device
on September 7, 2026
Posted by: Weigley8652
[This review was collected as part of a promotion.] I chose this device because it's my most recent but least Samsung product. It's overall a very slow phone but does the job. It's great for texting and calling.
Value
3
Response from Samsung USBy R&R, September 8, 2026
Hi Weigley8652,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. We're pleased to hear that it meets your texting and calling needs. With its spacious display, 5G connectivity, and essential communication features, it serves as a practical everyday device. We also appreciate your feedback regarding overall speed, as Samsung is committed to improving the responsiveness of the Galaxy series.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy A17 5G. We're pleased to hear that it meets your texting and calling needs. With its spacious display, 5G connectivity, and essential communication features, it serves as a practical everyday device. We also appreciate your feedback regarding overall speed, as Samsung is committed to improving the responsiveness of the Galaxy series.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Hotspot works great
on September 7, 2026
Posted by: Grannyof4
[This review was collected as part of a promotion.] I like the Samsung phones. I use for games and social media and and course messages and phone calls. Pretty easy to navigate
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great everyday performance and value.
on September 7, 2026
Posted by: KaiLee
[This review was collected as part of a promotion.] I chose the Galaxy A16 5G because I wanted a reliable phone without a massive price tag. I mainly use my Samsung device for streaming movies on my commute and scrolling through social media, and the screen looks incredibly sharp. It easily handles all my work apps and multitasking throughout the day. The battery life has been fantastic, routinely getting me through a full day of heavy use. Overall, it is a great budget-friendly option that doesn't compromise on the essential features. In reality I actually have the Galaxy A16 5G, not the A17 because It was not an option.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on September 7, 2026
Posted by: Kooldj
[This review was collected as part of a promotion.] I had a One plus phone and it had broke, I had to switch to the Samsung Galaxy A17 for the promo, and it was the best thing I ever got. I love the special features this phone can do, And the pictures are great. Hope this phone last forever
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A17
on September 7, 2026
Posted by: Goodguy
[This review was collected as part of a promotion.] I chose the Samsung Galaxy A17 because it's fast and reliable. I really enjoy my experience with the phone. I needed an upgrade and this was definitely it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This is the slowest and worst phone I've had in ye
on September 7, 2026
Posted by: BddMike
[This review was collected as part of a promotion.] I'm constantly getting messages about the cpu needs a restart. I also frequently get a message saying system UI is not responding. Battery life is poor, continuous overheating. I don't recommend this phone.
Value
1
Response from Samsung USBy R&R, September 8, 2026
Howdy BddMike,
The Galaxy A17 5G provides 5G connectivity, a spacious display, and essential Galaxy features for calls, apps, and entertainment. We appreciate your feedback on restart notifications, System UI messages, battery life, and overheating.
It is completely understandable to feel frustrated with your Samsung Galaxy A17 5G when it constantly overheats, drains battery life, and displays persistent "System UI is not responding" errors. Since this device runs on the Exynos 1330 processor, these symptoms often point to a problematic background app or a corrupted system cache overloading your CPU.
Here’s how to clear the System UI cache:
1. Open **Settings** and tap on **Apps**.
2. Tap the **Filter and sort** icon (three horizontal lines with a downward arrow next to "Your apps") and toggle on **Show system apps**.
3. Search for **System UI** and select it.
4. Go to **Storage** and tap **Clear Cache** (avoid clearing data).
Please check out the online article linked below for more information on how to keep your device running smoothly. Your experiences help Samsung continue to improve software stability and overall device performance. Thank you for choosing Samsung as your go-to brand!
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G provides 5G connectivity, a spacious display, and essential Galaxy features for calls, apps, and entertainment. We appreciate your feedback on restart notifications, System UI messages, battery life, and overheating.
It is completely understandable to feel frustrated with your Samsung Galaxy A17 5G when it constantly overheats, drains battery life, and displays persistent "System UI is not responding" errors. Since this device runs on the Exynos 1330 processor, these symptoms often point to a problematic background app or a corrupted system cache overloading your CPU.
Here’s how to clear the System UI cache:
1. Open **Settings** and tap on **Apps**.
2. Tap the **Filter and sort** icon (three horizontal lines with a downward arrow next to "Your apps") and toggle on **Show system apps**.
3. Search for **System UI** and select it.
4. Go to **Storage** and tap **Clear Cache** (avoid clearing data).
Please check out the online article linked below for more information on how to keep your device running smoothly. Your experiences help Samsung continue to improve software stability and overall device performance. Thank you for choosing Samsung as your go-to brand!
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Only Good For A Few Years
on September 7, 2026
Posted by: nomuru2d
[This review was collected as part of a promotion.] I chose this phone as part of our ISP's promo for combining services. The specs are quite serviceable, but after nearly 2 years on this phone, it started glitches like there was a memory problem when there was over 30 GB of RAM and ROM each.
Value
4
Written by a customer while visiting Samsung US