Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3 out of 5
4.3
(3,764 Reviews)
Open Ratings Snapshot
Rating breakdown 3,764 reviews
5 Stars
2,202
4 Stars
854
3 Stars
365
2 Stars
184
1 Star
159
30%of customers recommend this product. 
(
7 out of 23
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
4 out of 5
4
Good quality device and features
on September 7, 2026
Posted by: Sweettea
[This review was collected as part of a promotion.] The reason i chose and continue to choose sansung devices is the quality. My device is great with the exception that its 16 gb storage makes it hard to keep pictures and all the games i like to play, but pverall i love samsung devices. I wont buy any other brand.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Reliable Phone
on September 7, 2026
Posted by: Phonenerd
[This review was collected as part of a promotion.] I chose this phone as a replacement for an older model. Extremely reliable and has been helpful in keeping my social media organized.
Value
3 out of 5
3
Response from Samsung USBy R&R, September 9, 2026
Hey there Phonenerd

Thank you for sharing your reasons for choosing the Galaxy A17 5G. It's great to hear it's been reliable and effective for organizing your social media. With its spacious display, 5G connectivity, and everyday app features, the Galaxy A17 5G is a great companion for staying connected and productive. We appreciate you choosing Samsung and being part of the Galaxy family!

-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My phone and my review
on September 7, 2026
Posted by: Lovephones26
[This review was collected as part of a promotion.] I choose my phone to see the offers and benefits its could provide, it works great calls never drop, text come through fast, its has a lot of extra protection to protect you identity and other personal things I just have issues with my phone freezing sometimes but I'm pretty sure that was my fault when they say don't use you phone while its charging believe it cause I turned a great and amazing phone into a phone that functions but freeze from time to time leaving me to restart my phone every week so other than that the phone is great and I Definitely recommend it. I even took pictures like the one below it looks like a painting but it was actually the night sky in my hometown.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great features, easy to use, nice camera
on September 7, 2026
Posted by: Loveit2tell5150
[This review was collected as part of a promotion.] I chose the Galaxy A17 5g because I had previously had a A15 5g and I loved it! The features were outstanding, the battery life was phenomenal, and it was all the way around just a solid good phone. I chose the Samsung galaxy a17 5g, well because it fits me. What do you chose? 😉😚
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I have always been a faithful user of samsung phon
on September 7, 2026
Posted by: Shortieruff40
[This review was collected as part of a promotion.] This time I went a little more "high tech" when 'I Chose" the galaxy A17 5G from the much faster connection to the internet to the beautiful and sleek design of the body its been thus far my BEST samsung phone yet!!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
This phone has been a disappointment
on September 7, 2026
Posted by: Amyisunhappy
[This review was collected as part of a promotion.] I chose the Galaxy A17 5g over the T-Mobile Revvl 8 Pro and I have regretted that since I got it. It's slow, freezes up a lot, gets too hot, and overall doesn't perform the way I would expect it to.
Value
2 out of 5
2
Response from Samsung USBy R&R, September 9, 2026
Hello Amyisunhappy

Thank you for sharing why you chose the Galaxy A17 5G. The Galaxy A17 5G features a spacious display, 5G connectivity, and essential Galaxy functions for calls, apps, and entertainment. We appreciate your feedback regarding slow performance, frequent freezing, and the phone overheating during use. Experiences like yours help Samsung concentrate on improving the smoothness and reliability of Galaxy devices.

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product performs every task and function.
on September 7, 2026
Posted by: Ryot1488
[This review was collected as part of a promotion.] I chose this phone because I am partial to Samsung. I have no complaints about this model, (A17). It has lots of storage space for apps. It has not let me down in any aspect and has performed every function It is meant to perform.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on September 7, 2026
Posted by: Chrissy
[This review was collected as part of a promotion.] I have been a loyal Samsung user for over 10 years. When it came time to upgrade my A16 I chose to go up to the A17. I just set it up and love that it has all the features I loved in the 16 and new features that I know I will love.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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