Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,764 Reviews)
Rating breakdown 3,764 reviews
5 Stars
2,202
4 Stars
854
3 Stars
365
2 Stars
184
1 Star
159
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
3
Great Phone minus Freezing
on September 7, 2026
Posted by: Tessa83
[This review was collected as part of a promotion.] I chose this phone as an upgrade. Streaming is great honestly everything is great on this phone except it freezes randomly which makes doing things a little frustrating. Camera is great Streaming ect is great except for when it freezes.
Value
3
Response from Samsung USBy R&R, September 10, 2026
Hey there Tessa83,
It's wonderful to hear that you have been enjoying the camera, streaming experience, and overall functionality of your Galaxy A17 5G. We appreciate your feedback regarding the random freezing that disrupts an otherwise positive experience. Your input is valuable and helps Samsung deliver smoother, more reliable performance in future Galaxy devices.
-Ty
Samsung Support
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It's wonderful to hear that you have been enjoying the camera, streaming experience, and overall functionality of your Galaxy A17 5G. We appreciate your feedback regarding the random freezing that disrupts an otherwise positive experience. Your input is valuable and helps Samsung deliver smoother, more reliable performance in future Galaxy devices.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
This is a good phone
on September 7, 2026
Posted by: Harleyq
[This review was collected as part of a promotion.] I chose this phone to be able to stream videos and for social media, it works pretty good, it is a good quality, just the right size for me, I would definitely recommend this phone to others.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This is my first and honestly I prefer motorola.
on September 7, 2026
Posted by: Ashleymarie
[This review was collected as part of a promotion.] This phone is horrible because there is never enough space for all my apps. It runs unbelievably slow.
Value
3
Response from Samsung USBy R&R, September 10, 2026
Hiya Ashleymarie,
Thank you for sharing your thoughts on the Galaxy A17 5G. This device offers 5G connectivity, a spacious display, and everyday app support, making it easy to access your essentials. We appreciate your feedback about the available storage and the slower performance when using multiple applications. Your experience helps Samsung identify ways to improve the responsiveness and convenience of Galaxy devices for everyday use. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. This device offers 5G connectivity, a spacious display, and everyday app support, making it easy to access your essentials. We appreciate your feedback about the available storage and the slower performance when using multiple applications. Your experience helps Samsung identify ways to improve the responsiveness and convenience of Galaxy devices for everyday use. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The product has a great camera!!
on September 7, 2026
Posted by: jnmelton
[This review was collected as part of a promotion.] I chose this phone on a whim and I'm so glad I did because I have had it for a while now and it has not given me any issues. So I guess out of all the phones I've ever owned this is the best one by far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great product
on September 7, 2026
Posted by: Pampsword
[This review was collected as part of a promotion.] This product is great, seamless and easy to use. I loved it so much I bought i e for my wife as well. I'd also recommend the phone to anyone in need of a great product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall a really reliable phone to own
on September 7, 2026
Posted by: Zalgogod
[This review was collected as part of a promotion.] I use my phone for everything, phone calls to gaming and it runs it all perfectly find, that's why I choose this brand in general.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The chosen phone
on September 7, 2026
Posted by: DoctorLove
[This review was collected as part of a promotion.] I chose this phone because of the low cost, but high speed connection that the more expensive phones have, just with a smaller budget! Its great!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Samsung Phone A17
on September 7, 2026
Posted by: Stephanie
[This review was collected as part of a promotion.] I chose this phone because it was at a great price and newer than the phone I had at the time. I haven't had this phone very long and I'm regretting getting rid of my old phone. This phone is very basic. I cannot watch a video and then answer a call in time because this phone can't handle 2 processes at once. It's very irritating. It also takes forever to switch from one thing to the next. It processes so slow. I'll click on an app, realize it didn't do anything, then have to click it again. I love Samsung, but I can't stand this phone.
Value
2
Response from Samsung USBy R&R, September 10, 2026
Hey there Stephanie,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This model features a large display, 5G connectivity, and multitasking capabilities for calls, apps, and entertainment. We appreciate your support for Samsung and your feedback regarding issues such as delayed app responses, difficulty switching between tasks, and challenges while answering calls while watching videos. Your experience is important to us as Samsung works to enhance the responsiveness of Galaxy devices. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This model features a large display, 5G connectivity, and multitasking capabilities for calls, apps, and entertainment. We appreciate your support for Samsung and your feedback regarding issues such as delayed app responses, difficulty switching between tasks, and challenges while answering calls while watching videos. Your experience is important to us as Samsung works to enhance the responsiveness of Galaxy devices. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US