Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,764 Reviews)
Rating breakdown 3,764 reviews
5 Stars
2,202
4 Stars
854
3 Stars
365
2 Stars
184
1 Star
159
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
4
This phone works well.
on September 7, 2026
Posted by: Shirls
[This review was collected as part of a promotion.] I chose this phone so I could play my farm game in style. The nice large screen and great usage speed.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
This is the slowest phone I ever had, very sad.
on September 7, 2026
Posted by: FayeXO
[This review was collected as part of a promotion.] I chose this phone because it was very affordable and due to my last phone being out of date. Biggest mistake I have ever made.
This phone has been slow right out of the box, unresponsive, and an absolute pain to use. The camera stops working after a few pictures and causes my entire phone to crash, I can't listen to music and type due to glitching, and I'm constantly getting "System UI has stopped working" messages.
I've been a loyal Samsung user for over a decade now, and I can tell you this is without a doubt the slowest phone I've ever had.
Value
2
Response from Samsung USBy R&R, September 11, 2026
Hello FayeXO,
Thank you for sharing why you chose the Galaxy A17 5G. This device offers 5G connectivity, a large display, and user-friendly camera features designed for everyday use. We appreciate your feedback regarding responsiveness, camera performance, multitasking, and the System UI messages you encountered. Reliable performance is crucial, especially for long-time Galaxy users, and your detailed input helps Samsung continue to enhance the Galaxy experience. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing why you chose the Galaxy A17 5G. This device offers 5G connectivity, a large display, and user-friendly camera features designed for everyday use. We appreciate your feedback regarding responsiveness, camera performance, multitasking, and the System UI messages you encountered. Reliable performance is crucial, especially for long-time Galaxy users, and your detailed input helps Samsung continue to enhance the Galaxy experience. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
1
Do not buy. Slow unstable and untrustworthy
on September 7, 2026
Posted by: Zombie
[This review was collected as part of a promotion.] This is the worst photo I have ever bought. Slow, unreliable and unstable. I chose this as a backup to my pixel and regret it. Some messages don't send, some take forever. Miss notifications consistently. Can't switch apps without starting over.
Value
1
Response from Samsung USBy R&R, September 11, 2026
Hello Zombie,
Thank you for sharing why you chose the Galaxy A17 5G. This device offers 5G connectivity, a large display, and essential Galaxy features for daily communication. We appreciate your feedback regarding speed, messaging, notifications, and switching between apps, as these functions are crucial for staying connected throughout the day. Your experience gives Samsung valuable insight into where we can continue improving everyday performance. Thank you for contributing your feedback to the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing why you chose the Galaxy A17 5G. This device offers 5G connectivity, a large display, and essential Galaxy features for daily communication. We appreciate your feedback regarding speed, messaging, notifications, and switching between apps, as these functions are crucial for staying connected throughout the day. Your experience gives Samsung valuable insight into where we can continue improving everyday performance. Thank you for contributing your feedback to the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Honest Galaxy A17 Review
on September 7, 2026
Posted by: GalaxyA
[This review was collected as part of a promotion.] ⭐⭐⭐
I wanted to give an honest review of the Galaxy A17. The phone was delivered on time and arrived in good condition, and the initial setup was pretty straightforward.
That being said, I’ve been somewhat disappointed with the phone’s performance. In my experience, it feels noticeably slow at times, especially when switching between apps or trying to do multiple things at once. It also seems to use more mobile data than I expected compared with other phones I’ve used.
The phone does have a decent screen, the basic features work, and the battery life is acceptable. However, the overall performance leaves something to be desired. If you’re looking for a basic phone for calls, texting, and light use, it may be fine, but I wouldn’t recommend it for someone who expects fast performance or efficient data usage.
Overall, it’s an okay budget phone, but I expected better performance from Samsung.
Value
2
Response from Samsung USBy R&R, September 11, 2026
Hiya GalaxyA,
Thank you for sharing your experience with the Galaxy A17 5G. This phone features a vibrant display, reliable battery life, and the essential functions you need for calls, messaging, and everyday use. We're glad the setup was easy and that the screen and basic features have performed well for you. We also appreciate your feedback on multitasking speed and mobile data usage, as both can significantly affect the daily user experience. Thank you for contributing your thoughtful review to the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. This phone features a vibrant display, reliable battery life, and the essential functions you need for calls, messaging, and everyday use. We're glad the setup was easy and that the screen and basic features have performed well for you. We also appreciate your feedback on multitasking speed and mobile data usage, as both can significantly affect the daily user experience. Thank you for contributing your thoughtful review to the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A series phone turned was right for me
on September 7, 2026
Posted by: Azjack520
[This review was collected as part of a promotion.] I chose a Samsung A series phone because of the promised 6 years of software updates, and their great reputation as a hardware manufacturer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I'm so blue
on September 7, 2026
Posted by: HopefullySearching629
[This review was collected as part of a promotion.] I was happy with my phone the 1st 3 weeks of having it. Then experienced the same issues I was having with my other Samsung phone. That was 2 years ago. I chose to keep the phone because my husband purchased it as a birthday gift. I will keep purchasing Samsung phones in hopes that I will find one that works for me. After 15 years, I'm disappointed.
Value
1
Response from Samsung USBy R&R, September 11, 2026
Good day HopefullySearching629,
Thank you for sharing why you chose the Galaxy A17 5G. It's wonderful to hear that your husband gifted you this device! The Galaxy A17 5G offers 5G connectivity, a spacious display, and features designed to keep you connected every day. We truly appreciate your loyalty to Samsung over the past 15 years and your willingness to continue using Galaxy devices. Your feedback after the first few weeks of use is invaluable and helps Samsung better understand our longtime customers' expectations. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing why you chose the Galaxy A17 5G. It's wonderful to hear that your husband gifted you this device! The Galaxy A17 5G offers 5G connectivity, a spacious display, and features designed to keep you connected every day. We truly appreciate your loyalty to Samsung over the past 15 years and your willingness to continue using Galaxy devices. Your feedback after the first few weeks of use is invaluable and helps Samsung better understand our longtime customers' expectations. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I'm loyal to Samsung products
on September 7, 2026
Posted by: Jimmy67Jam
[This review was collected as part of a promotion.] I chose the Samsung A17 as an upgrade. I did have issues downloading from my previous phone. I frequently get a message notifying me my phone is running slow and I have to restart it. My battery life is a lot longer so that is a plus.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has many functions
on September 7, 2026
Posted by: Natt626
[This review was collected as part of a promotion.] Im glad I chose this phone because unlike the competitors the galaxy a 17 is very easy to use and has alot of useful features such as tap to pay and other useful features.
Value
5
Written by a customer while visiting Samsung US