Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3 out of 5
4.3
(3,763 Reviews)
Open Ratings Snapshot
Rating breakdown 3,763 reviews
5 Stars
2,202
4 Stars
854
3 Stars
364
2 Stars
184
1 Star
159
30%of customers recommend this product. 
(
7 out of 23
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
3 out of 5
3
The affordable galaxy that is worth it
on September 25, 2026
Posted by: Lionesshotmess
[This review was collected as part of a promotion.] I chose the galaxy A17 5g which is my newest model cell phone that I use on the daily and although it is not the more expensive S series the A 17 functions and performs almost exactly like it's more expensive model S predecessor. The Gemini app is helpful and efficient and is cutting edge as far as a practical AI app.the features are very similar with extra security features. If I had to choose this phone again I would.
Value
3 out of 5
3
Response from Samsung USBy R&R, September 28, 2026
Hi there Lionesshotmess,

Thank you for sharing your experience! We're happy you're enjoying the Galaxy A17 5G's convenient AI features, dependable everyday performance and Samsung security features. It's great to hear that Gemini has been a helpful addition to your daily routine. We appreciate your recommendation and thank you for being part of the Samsung family!

-Ty

Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Tried and true
on September 25, 2026
Posted by: ChefWil
[This review was collected as part of a promotion.] I chose a new Samsung phone due the history I have with them. Even after trying other brands, I always come back to Samsung. For their durability, ease if operation, and superior gaming and feed graphics. I've taken some of the most memorable pics on a Samsung.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A nice replacement from my last phone.
on September 25, 2026
Posted by: UnicornDLJ
[This review was collected as part of a promotion.] I chose this phone to replace my last one because it has a bigger screen and the features were upgraded for a better experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone for my kid
on September 25, 2026
Posted by: Kidsfirstphone
[This review was collected as part of a promotion.] I bought the Samsung Galaxy A17 5G for my oldest kid and so far it’s been a great choice. It has a nice screen, runs smoothly for everyday apps, texting, videos, and games, and has plenty of features without the price tag of a high-end phone.
Setup was easy, and the Samsung interface is familiar and straightforward. For a kid’s first smartphone, this feels like a really good balance of price, performance, and features. So far, I’m very happy with the purchase.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great mid-tier option
on September 25, 2026
Posted by: CacheRainCheck
[This review was collected as part of a promotion.] I chose the Samsung A17 5G for its fast processor and functionality. While it's not the absolute fastest on the market, it's a good sturdy dependable workhorse without all the bells and whistles. I would recommend for anyone who uses the phone for average daily tasks like phone and text, email and casual games.
Value
3 out of 5
3
Response from Samsung USBy R&R, September 30, 2026
Hi CacheRainCheck,

Thank you for sharing your experience! We're thrilled to hear that you're enjoying the reliable performance, durable design, and smooth functionality of the Galaxy A17 5G. It's fantastic that your device meets your needs for communication, emails, and casual gaming. We appreciate your recommendation and thank you for being a part of the Samsung family!

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
my Samsung A17
on September 24, 2026
Posted by: Gladia
[This review was collected as part of a promotion.] I chose to purchase my Samsung A17 based on the fact that it was more affordable than the S series I am used to owning. I love the fact that this phone has expandable memory up to 2 terabytes. It is slower than my old phone and the battery life is shorter. It is however a descent phone for the price. I use my phone for gaming and occasionally streaming. Most of the time, I am very happy with this phone. The main thing I would change on this phone would be to extend the battery life. Over all, I like my phone and would most likely buy it again.....
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Qalaxy a17 5g
on September 24, 2026
Posted by: wubwubwubwub
[This review was collected as part of a promotion.] I chose this phone cause my mother had the model before it. It works great moat of the time it does need to be restartes every day or it slows down. The oprateing system crashes quite frequently. But when its not being slow or crashwing it is a great phone for the 200 dollar price tag.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this product!
on September 24, 2026
Posted by: Bigboy12900
[This review was collected as part of a promotion.] I chose this product because of its cost. There's always some deal going on and I always love me some good deals. This product is a recommendation from me!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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