Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,763 Reviews)
Rating breakdown 3,763 reviews
5 Stars
2,202
4 Stars
854
3 Stars
364
2 Stars
184
1 Star
159
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
I love my A17!
on September 28, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose to keep my A17 over an upgrade due to how dependable it is. Working construction and bartending, I love knowing my phone can keep up with dirty jobs!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
No dedicated RAM
on September 28, 2026
Posted by: Berk0785
[This review was collected as part of a promotion.] I chose this phone because after an update from Samsung that bricked my galaxy S23 ultra, which I've transfered since the Note 8, 9, 10, 20, 21ultra then finally 23 ultra. I was at a loss. Lost years of pics, contacts etc. Got this A17 5G as an emergency backup but the lack of actual RAM makes the whole phone a horrible experience, cant run multiple apps. Nothing stays open in background, everything has to start fresh. When receiving text codes its impossible to read the code without losing the app current page or loaded screen. Text notifications dont come thru if you are doing literally anything else. And phone calls are 50/50 @ best. I loved my S23 Ultra and would love to get the 26 Ultra to replace it. But as a disabled veteran fighting with MS and various other illnesses, I haven't worked since July 2023 and the VA takes its sweet time helping. This is my only option. I've been a huge supporter of Samsung products including all its watches, buds, tablets and phones. Sadly due to an update failure all that is lost now.
Value
1
Response from Samsung USBy R&R, September 29, 2026
Hey there Berk0785,
Thank you for taking the time to share why you chose the Galaxy A17 5G. We appreciate your feedback! The Galaxy A17 5G features a spacious display, versatile cameras, and reliable 5G connectivity. We truly value your years of loyalty to Samsung and understand how important multitasking, timely notifications, and access to your precious memories are. Your detailed insights on performance, communication, and your experiences with previous devices are significant to us as we continue to refine our products. Thank you for being a valued member of the Samsung community!
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for taking the time to share why you chose the Galaxy A17 5G. We appreciate your feedback! The Galaxy A17 5G features a spacious display, versatile cameras, and reliable 5G connectivity. We truly value your years of loyalty to Samsung and understand how important multitasking, timely notifications, and access to your precious memories are. Your detailed insights on performance, communication, and your experiences with previous devices are significant to us as we continue to refine our products. Thank you for being a valued member of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone
on September 28, 2026
Posted by: Chelsoat
[This review was collected as part of a promotion.] I chose this phone becuase the pictures come out so clear, its always updating itself and I love how responsive it is. Will choose again
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Very disapointed
on September 28, 2026
Posted by: Disappointment
[This review was collected as part of a promotion.] Im very disapointed in this phone very slow I was informed that this phone is better than my note 9. I disagree. There is a lot of stuff I can't do constantly locking and freezing. I will get rid of it as soon as I can.
Value
1
Response from Samsung USBy R&R, September 29, 2026
Hello there,
The Galaxy A17 5G features a large display, versatile camera capabilities, and 5G connectivity for everyday convenience. We appreciate your willingness to give Samsung another chance after your experience with the Note9, and we understand your concerns regarding slow performance, frequent freezing, and limited functionality. Your feedback is valuable as we strive to enhance the Galaxy experience. Thank you for sharing your thoughts with Samsung!
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G features a large display, versatile camera capabilities, and 5G connectivity for everyday convenience. We appreciate your willingness to give Samsung another chance after your experience with the Note9, and we understand your concerns regarding slow performance, frequent freezing, and limited functionality. Your feedback is valuable as we strive to enhance the Galaxy experience. Thank you for sharing your thoughts with Samsung!
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I love most everything about this phone.
on September 28, 2026
Posted by: Mystic5Raven
[This review was collected as part of a promotion.] I use my phone for everyday things. What i most dislike is that it struggles to stay connected to wifi and the phone service connection.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good basic phone, camera quality with zoom needs w
on September 28, 2026
Posted by: Newa17dude
[This review was collected as part of a promotion.] I need a phone but nothing crazy expensive and this is good for most users. I came from a pixel and the image quality is lower and I think the touch pints csn be better. I had had more mistakes when typing and sometimes the touch is not responsive enough.
Value
3
Response from Samsung USBy R&R, September 30, 2026
Hello there Newa17dude,
Thank you for sharing your thoughts on the Galaxy A17 5G. The device features a spacious display, versatile camera options, and convenient 5G connectivity. We're glad to hear that it meets many of your everyday needs. We appreciate your feedback on image quality, zoom capabilities, and touchscreen responsiveness. We understand how important accurate typing and reliable camera performance are to your daily use. Thank you for sharing your experience with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. The device features a spacious display, versatile camera options, and convenient 5G connectivity. We're glad to hear that it meets many of your everyday needs. We appreciate your feedback on image quality, zoom capabilities, and touchscreen responsiveness. We understand how important accurate typing and reliable camera performance are to your daily use. Thank you for sharing your experience with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is a very good phonel
on September 28, 2026
Posted by: Muc122
[This review was collected as part of a promotion.] I like the progress bar in the notification center when I play a music. It's a very good quality with resonable price.I'm happy that I chose this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I dont have a galaxy A17 they didn't have a16 but
on September 28, 2026
Posted by: Jdawgg
[This review was collected as part of a promotion.] The galaxy a16 was kinda good it's had good battery and good camera quality but it's sometimes slow and lag don't really have good ram but i don't blame yall because it's already kinda old that's my review on galaxy a16 5g
Value
4
Written by a customer while visiting Samsung US