Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,763 Reviews)
Rating breakdown 3,763 reviews
5 Stars
2,202
4 Stars
854
3 Stars
364
2 Stars
184
1 Star
159
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
1
Missed the mark
on September 28, 2026
Posted by: SYNTAXDOOM
[This review was collected as part of a promotion.] I chose the A17 for the low price point. Out of the box, it looks great actually moving into that phone was miserable. The memory was full by the time I got to the home screen. You can literally only do one thing at a time or one of the two apps your trying to run will crash. YouTube music crashes after 2 songs! Worst phone ever!
Value
1
Response from Samsung USBy R&R, September 29, 2026
Hi SYNTAXDOOM,
Thank you for taking the time to explain your reasons for choosing the Galaxy A17 5G. This smartphone offers a vibrant display, versatile cameras, and 5G connectivity, making it great for everyday use. We understand how important available storage and smooth multitasking are, especially when switching between your favorite apps. Your feedback about encountering limited memory and unexpected app closures is invaluable and will help Samsung continue to improve its products. Thank you for sharing your experience with us!
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for taking the time to explain your reasons for choosing the Galaxy A17 5G. This smartphone offers a vibrant display, versatile cameras, and 5G connectivity, making it great for everyday use. We understand how important available storage and smooth multitasking are, especially when switching between your favorite apps. Your feedback about encountering limited memory and unexpected app closures is invaluable and will help Samsung continue to improve its products. Thank you for sharing your experience with us!
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Response from Samsung USBy R&R, September 29, 2026
Hi SYNTAXDOOM,
Thank you for taking the time to explain your reasons for choosing the Galaxy A17 5G. This smartphone offers a vibrant display, versatile cameras, and 5G connectivity, making it great for everyday use. We understand how important available storage and smooth multitasking are, especially when switching between your favorite apps. Your feedback about encountering limited memory and unexpected app closures is invaluable and will help Samsung continue to improve its products. Thank you for sharing your experience with us!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to explain your reasons for choosing the Galaxy A17 5G. This smartphone offers a vibrant display, versatile cameras, and 5G connectivity, making it great for everyday use. We understand how important available storage and smooth multitasking are, especially when switching between your favorite apps. Your feedback about encountering limited memory and unexpected app closures is invaluable and will help Samsung continue to improve its products. Thank you for sharing your experience with us!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I chose this phone because it's the perfect size,.
on September 28, 2026
Posted by: jichelle88
[This review was collected as part of a promotion.] I chose this phone because I used it for everything in my life for watching shows for ordering things for doing video visits with my family and friends and for Zoom meetings and calls I use it for my banking and I used it for a notes I use it for everything in my life it's always with me it's my best friend I've had lots of different feelings and lots of different Androids and a couple of iPhones and this is the best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This product has many defects
on September 28, 2026
Posted by: itsyamama35
[This review was collected as part of a promotion.] I chose this phone as a plan change with free devices. If I had known it would be so bad I would have kept my service with Metro and my A15. I lost a lot getting this phone. Amazon prime. Google one storage isn't included in my bill anymore I'm having to pay extra. Very disappointed.
Value
1
Response from Samsung USBy R&R, September 29, 2026
Hey there itsyamama35,
Thank you for letting us know why you chose your Galaxy A17 5G. The Galaxy A17 5G features a large display, versatile camera options, and convenient 5G connectivity. We appreciate your concerns about transitioning to your new device and the changes to your previous service benefits. Your feedback emphasizes the importance of having a smooth transition and clear expectations for an overall positive ownership experience. Thank you for taking the time to share your thoughts with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for letting us know why you chose your Galaxy A17 5G. The Galaxy A17 5G features a large display, versatile camera options, and convenient 5G connectivity. We appreciate your concerns about transitioning to your new device and the changes to your previous service benefits. Your feedback emphasizes the importance of having a smooth transition and clear expectations for an overall positive ownership experience. Thank you for taking the time to share your thoughts with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Slowest phone I have ever used.
on September 28, 2026
Posted by: Blade9448
[This review was collected as part of a promotion.] I chose the Samsung Galaxy A17 5G for the great price point, without looking into the specs before my purchase. At a max of 4gb RAM you pretty much go back in time when dial-up was a thing and find yourself waiting for what feels like an eternity to load onto the next screen. There's plenty of other phone you can purchase that are in the same price range that are actually 8gb ram and way faster.
Value
2
Response from Samsung USBy R&R, September 30, 2026
Hi Blade9448
The Galaxy A17 5G features a large display, a versatile camera system, and 5G connectivity, making it suitable for everyday use. We understand your concerns about memory capacity and slow loading times, especially when switching between screens. Your feedback on performance expectations is valuable as Samsung continues to refine its Galaxy lineup. Thank you for sharing your experience with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G features a large display, a versatile camera system, and 5G connectivity, making it suitable for everyday use. We understand your concerns about memory capacity and slow loading times, especially when switching between screens. Your feedback on performance expectations is valuable as Samsung continues to refine its Galaxy lineup. Thank you for sharing your experience with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone
on September 28, 2026
Posted by: Britney
[This review was collected as part of a promotion.] I chose a galaxy A17 5g it has plenty of memory good for playing games and doing just the normal stuff its a really good phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on September 28, 2026
Posted by: Gram70
[This review was collected as part of a promotion.] I'm glad I chose this A17 phone. It links to my blood pressure machine and helps me keep a record for my doctor.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on September 28, 2026
Posted by: Oldguy2226
[This review was collected as part of a promotion.] I use this phone to check my CGM and chose it because the app runs better than the one I used have.
I like the quick charging and type C plug..
I like the quick charging and type C plug..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features love it.
on September 28, 2026
Posted by: Nikki49gp
[This review was collected as part of a promotion.] I love this phone. I love the Health feature the most. It helps me keep up with my steps and reacords my mood. All the other features are great also.
Value
5
Written by a customer while visiting Samsung US