Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,763 Reviews)
Rating breakdown 3,763 reviews
5 Stars
2,202
4 Stars
854
3 Stars
364
2 Stars
184
1 Star
159
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
SAMSUNG PHONES
on September 28, 2026
Posted by: Samsunguser23
[This review was collected as part of a promotion.] I chose to switch providers so that I could get a samsung phone. I believe their phones are unparalleled as far as functionality and overall quality. I would love to buy the z-flip model. Looks dope!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone!
on September 28, 2026
Posted by: Nickname
[This review was collected as part of a promotion.] I selected this phone initially because of the price point. However, it is such an easy phone to use and has such good features that I would gladly buy again! Great product and very durable! User-friendly also!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My New A17
on September 28, 2026
Posted by: Love2surftheweb
[This review was collected as part of a promotion.] I chose this A17 Samsung phone because it has great features like picture quality and ways to transform pictures in animation and create personal avatars im a senior and this A17 is easy to use great for the senior who is not computer savvy like myself the more I use this phone the more it learns and I learn I love the tutorials which help me to navigate my new A17 it's sleek and light and surfing the web is faster than my previous phone. Im very happy with my new phone thank you Spectrum
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung world
on September 28, 2026
Posted by: Roadrunner
[This review was collected as part of a promotion.] I chose my a 17 Samsung phone due to the fact that it has extra storage.You can put a micro sd card in and create extra storage
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Very laggy and freezes
on September 28, 2026
Posted by: Crnrcrvr
[This review was collected as part of a promotion.] Decent phone for what you pay. My biggest complaint is the Constant Freezing or Lags behind when typing and doing simple tasks
Value
3
Response from Samsung USBy R&R, October 2, 2026
Hi there Crnrcrvr,
The Galaxy A17 5G provides 5G connectivity, a large display, and versatile features for everyday use. We understand your concerns about frequent freezing and delays while typing or completing simple tasks. If you are experiencing lag or slow performance on your phone, we recommend performing a quick optimization. Smooth performance is essential for a great Galaxy experience, and we appreciate your feedback to Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
The Galaxy A17 5G provides 5G connectivity, a large display, and versatile features for everyday use. We understand your concerns about frequent freezing and delays while typing or completing simple tasks. If you are experiencing lag or slow performance on your phone, we recommend performing a quick optimization. Smooth performance is essential for a great Galaxy experience, and we appreciate your feedback to Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This S-A17 is an amazing mobile phone.
on September 28, 2026
Posted by: JennCom
[This review was collected as part of a promotion.] I have always loved Samsung. The options the cool stuff it does. The back camera takes amazing pix. I can not wait to upgrade. I know this sounds a little silly but I feel like a little kid waiting to get my surprise from mommy! Storage is amazing. I really have nothing negative to say about this phone. When I went to purchase a phone I chose this S-A17 for the affordable price I could spend, lots of storage, amazing pictures and awesome apps to help with presentations, etc. Thank you Samsung Galaxy Phones Are The Bomb Baby!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This is a good phone for the average user
on September 28, 2026
Posted by: Samsung4eva
[This review was collected as part of a promotion.] I have always loved Samsung phones over all others ever since I owned my first one, which was a Samsung S8. Before that I was an LG fan because their phones were good and very durable. I chose the A17 as a replacement for my S20 ultra that was unfortunately destroyed by a car tire mainly due to the affordability. It has turned out to be a pretty decent phone with a very good camera and decent amount of memory. Nothing in comparison to the ultra but it will do for now until I can afford a new ultra. Thank you for listening to my opinion. This is a great phone for average users on a budget.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
This device is ok.
on September 28, 2026
Posted by: Juanito66
[This review was collected as part of a promotion.] But the phone is overheating when I charge, Im confused if the phone doesn't work properly or is my service provider, I can't answer phone call when I touch the screen, some times I don't use the phone when I check the screen appear emergency call when I dont use. I need to restart 2 or 3 times a day to work at 50% , I like the size, but the battery drain faster, and overheating. I was use Galaxy 22 but now is expensive to buy, I love the galaxy 26 I wann try but is expensive , all my stuff is samsung , I hope when I can I buy Samsung Galaxy 26.
Value
2
Response from Samsung USBy R&R, October 1, 2026
Howdy Juanito66,
The Galaxy A17 5G features a comfortable design, a spacious display, and convenient connectivity for everyday use. We are pleased to hear that the size of the phone works well for you, and we truly appreciate your continued support of Samsung products.
If you experience overheating while charging, faster battery drain, or frequent restarts, these issues can disrupt your daily usage. It is normal for your Galaxy phone to feel warm during use, but this should not impact the device's lifespan or performance. However, if you ever feel uncomfortable due to the device possibly overheating, please stop using it and allow it to cool down.
For troubleshooting when your phone is overheating, please refer to the guide linked below. Your feedback is important to us and helps Samsung understand how to improve your experience.
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G features a comfortable design, a spacious display, and convenient connectivity for everyday use. We are pleased to hear that the size of the phone works well for you, and we truly appreciate your continued support of Samsung products.
If you experience overheating while charging, faster battery drain, or frequent restarts, these issues can disrupt your daily usage. It is normal for your Galaxy phone to feel warm during use, but this should not impact the device's lifespan or performance. However, if you ever feel uncomfortable due to the device possibly overheating, please stop using it and allow it to cool down.
For troubleshooting when your phone is overheating, please refer to the guide linked below. Your feedback is important to us and helps Samsung understand how to improve your experience.
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US