Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,763 Reviews)
Rating breakdown 3,763 reviews
5 Stars
2,202
4 Stars
854
3 Stars
364
2 Stars
184
1 Star
159
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
This phone is pretty great, built in optimization
on March 22, 2026
Posted by: Textwentynine
[This review was collected as part of a promotion.] I had a Galaxy A16 for four years, and just got an A17.. Loving the AI features, as well as the built in optimization.. I can get rid of the optimization app that I had. Not having a headphone jack for it sucks, but other than that, I absolutely love the phone! Looks like I'll need to buy some Galaxy buds for it..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This thing's got so many options. I don't even kno
on March 22, 2026
Posted by: Blastbomb11
[This review was collected as part of a promotion.] I haven't really used Gemini yet. I intend to so I'm not really all that sure how good he is, but I'll figure it out.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 22, 2026
Posted by: Michelle
[This review was collected as part of a promotion.] This device and it's "galaxy AI" is great.
Clear pictures and easy to use
Clear pictures and easy to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Could run faster
on March 22, 2026
Posted by: Sunshine
[This review was collected as part of a promotion.] It seems t I get ba c ked up to easily not very fast computer wise
Value
3
Response from Samsung USBy R&R, March 23, 2026
Hey Sunshine,
Thank you for sharing your thoughts on the Galaxy A17 5G. The A17 5G is designed for everyday use, including messaging, streaming, and multitasking throughout the day. To help your device run more smoothly, consider adjusting background apps and using optimization tools.
If your device is acting glitchy or slow, try clearing its memory to improve performance. To do this, go to Settings, swipe to Device care, and tap on it. Then tap on Memory and select Clean now to free up memory by stopping background apps. If you want to keep certain apps running in the background, you can tap on Excluded apps and add your preferred apps to that list, preventing them from being closed.
Another effective way to boost your phone's memory is to occasionally restart it. You can reboot the phone anytime by swiping down from the top of the screen with two fingers to open the Quick Settings panel, then tapping the Power icon. Choose Restart and tap Restart again. If necessary, you'll be prompted to enter your PIN or password after the reboot is finished.
For more details on maintaining your device's smooth operation, please see the online article linked below. If you need more help, don't hesitate to contact our Samsung Support Team. We're here to assist you. We appreciate your feedback and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. The A17 5G is designed for everyday use, including messaging, streaming, and multitasking throughout the day. To help your device run more smoothly, consider adjusting background apps and using optimization tools.
If your device is acting glitchy or slow, try clearing its memory to improve performance. To do this, go to Settings, swipe to Device care, and tap on it. Then tap on Memory and select Clean now to free up memory by stopping background apps. If you want to keep certain apps running in the background, you can tap on Excluded apps and add your preferred apps to that list, preventing them from being closed.
Another effective way to boost your phone's memory is to occasionally restart it. You can reboot the phone anytime by swiping down from the top of the screen with two fingers to open the Quick Settings panel, then tapping the Power icon. Choose Restart and tap Restart again. If necessary, you'll be prompted to enter your PIN or password after the reboot is finished.
For more details on maintaining your device's smooth operation, please see the online article linked below. If you need more help, don't hesitate to contact our Samsung Support Team. We're here to assist you. We appreciate your feedback and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on March 22, 2026
Posted by: ChildofGod
[This review was collected as part of a promotion.] The phone is so easy to use it is fast galaxy ai real helpful better than chat gbt and I just love the product and very affordable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the notes
on March 22, 2026
Posted by: Sunshine
[This review was collected as part of a promotion.] I love the s pen features that comes with the note series of phones. These other phones doesn't compare even close to those phones
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It has been a great device had it for 2 years
on March 22, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I love this phone dependable. Samsung is great.Its been 2 years phone is durable and lasting.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 22, 2026
Posted by: Justincredible
[This review was collected as part of a promotion.] I love Samsung devices they were made well.hhhjhhbbn
Value
5
Written by a customer while visiting Samsung US