Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3 out of 5
4.3
(3,763 Reviews)
Open Ratings Snapshot
Rating breakdown 3,763 reviews
5 Stars
2,202
4 Stars
854
3 Stars
364
2 Stars
184
1 Star
159
30%of customers recommend this product. 
(
7 out of 23
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5 out of 5
5
I needed a new phone.
on September 28, 2026
Posted by: Aldrite
[This review was collected as part of a promotion.] I have always been a Samsung girl. Most of my electronics in my home are Samsung, and every phone I have ever purchased has been a Samsung. I chose this phone to hold me over until my hubby purchases me the brand new Razr fold phone for Christmas. I love this phone so far. The setup was so easy and the features are awesome. Can't wait to get my awesome brand new phone for Christmas.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Looking to upgrade!
on September 28, 2026
Posted by: JSuzieQ6
[This review was collected as part of a promotion.] Unfortunately I'm not too impressed with my Samsung a17. I chose this model basically because it was free at the time and I was in need of a phone with little to no money to invest in the one I really wanted. I just find the processor to be a little slow the internal storage isn't bad but the phone I really want is the Samsung Galaxy s26 or the Samsung Flip... At least I'm pretty sure that's what it's called LOL I've always been a Samsung Galaxy girl!! Don't get me wrong I've tried other models but I always come back to Samsung. I would really love to win the sweepstakes and be able to buy the phone I really really want!! Thank you Samsung for making some of the best phones I've ever had!!!!!
<3 JSuzieQ
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung it always has the best
on September 28, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] L've chosen Samsung since my very first mobile phone- and that was a long time ego I even remember the waterproof model they released lol chose Samsung then and will always continue to choose it because it has been with me throughout my entire life
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy A series
on September 28, 2026
Posted by: bpd1942
[This review was collected as part of a promotion.] I have been using the Galaxy A series for 12 years now and have never had a problem with it. I don't like change and am completely happy with it so that is why I chose to go with my A17 Galaxy. Big fan.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Updating and downsizing
on September 28, 2026
Posted by: MrBungleMajik
[This review was collected as part of a promotion.] I'm so glad I finally updated and condensed all of my varying and aging tech devices. Trying to manage, maintain and keep track of laptops, tablets, mp3 players and phones, all for separate functions becomes a hassle. I chose to merge them all into one device. A Samsung Galaxy! So efficient.
Value
3 out of 5
3
Response from Samsung USBy R&R, October 2, 2026
Hey there MrBungleMajik,

We love hearing how your Galaxy A17 5G has helped simplify your tech setup. Its large display, versatile functionality, and Galaxy connectivity make it easy to bring entertainment, communication, and everyday tasks together in one device. It is great to know the experience has made managing your technology more efficient. Thanks for choosing Samsung!

-Ty

Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I forgot how much space is on this phone .
on September 28, 2026
Posted by: Tuggaknott
[This review was collected as part of a promotion.] Im glad i chose to give it another go . Ive never not liked samsungs devicesbut ive strayed a little. I must admit i see the error of my ways . This device is a memory powerhouse and the battery overhaul is choice. Way to go keepit up Samsung
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is Awesome
on September 28, 2026
Posted by: 1Fragilefart
[This review was collected as part of a promotion.] I chose this device a as it is not as complicated as most phones are and it tells everything that is going on
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It is so good by Riley Atkins
on September 28, 2026
Posted by: Rileya
[This review was collected as part of a promotion.] I've had a very good time with this phone. I've had it for a little over a month. I recommend getting one if you're looking for a good, affordable nice looking phone that doesn't break easy and it's a good upgrade for any older model, it's easy to use. It's easy to understand it's got a good amount of accessibilities for people hard of seeing and heard of hearing. I recommend buying this on whatever occasion you could find
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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