Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,763 Reviews)
Rating breakdown 3,763 reviews
5 Stars
2,202
4 Stars
854
3 Stars
364
2 Stars
184
1 Star
159
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
2
Not to impressed
on March 31, 2026
Posted by: Sparkysparks
[This review was collected as part of a promotion.] I was expecting a lot more from this mobile device. The load times were slower than my previous phone. And I experienced some lag when playing games or loading videos. Other than that it's fine. I also loved the Galaxi AI feature!
Value
2
Response from Samsung USBy R&R, April 2, 2026
Hey Sparkysparks,
We understand your performance expectations. The Galaxy A17 is built to handle everyday tasks while offering features like Galaxy AI that enhance your experience, making it more personalized and intuitive. If you notice your device slowing down or lagging, you can improve its performance using the Quick Optimization feature in Device Care, found in the settings.
The Quick Optimization feature boosts your device's performance by finding apps that drain too much battery. It also frees up memory, removes unnecessary files, scans for malware, and closes background apps. Optimizing your phone is fast and simple.
To optimize your device, go to Settings, swipe to and tap Device Care, then tap Optimize Now and finally tap Done. For more information, please refer to our online guide linked below. Thank you for being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We understand your performance expectations. The Galaxy A17 is built to handle everyday tasks while offering features like Galaxy AI that enhance your experience, making it more personalized and intuitive. If you notice your device slowing down or lagging, you can improve its performance using the Quick Optimization feature in Device Care, found in the settings.
The Quick Optimization feature boosts your device's performance by finding apps that drain too much battery. It also frees up memory, removes unnecessary files, scans for malware, and closes background apps. Optimizing your phone is fast and simple.
To optimize your device, go to Settings, swipe to and tap Device Care, then tap Optimize Now and finally tap Done. For more information, please refer to our online guide linked below. Thank you for being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
BENEFICIAL FEATURES
on March 31, 2026
Posted by: NORMAA
[This review was collected as part of a promotion.] Here is a quick review of Samsung Galaxy AI, focusing on the experience as of early 2026.
The Gist
Samsung’s Galaxy AI has evolved from a flashy gimmick into the backbone of the Galaxy ecosystem. While it no longer carries the "beta" feel of the S24 series, its utility is split between genuinely useful "quality of life" features and a few you’ll forget exist.
The Good: What Works
· Circle to Search (The MVP): Still the killer app. Being able to long-press the home button and circle anything on the screen—whether it’s a weird plant, a YouTube video frame, or text you can’t copy—is now an essential muscle memory. It’s fast, intuitive, and works seamlessly.
· Interpreter & Live Translate: This remains the industry benchmark. The "Interpreter" mode now works seamlessly across foldable screens (if you have a Fold) and supports two-way conversation without needing a data signal for basic translations. Call translation is still eerily smooth.
· Generative Edit: It has gotten significantly better. The "fill" feature is now competitive with Google Magic Eraser, and the ability to move objects with realistic background reconstruction is genuinely useful for cleaning up vacation photos. However, Samsung’s processing can still occasionally make edits look slightly "oily" compared to Pixel.
· Interpreter & Live Translate: This remains the industry benchmark. The "Interpreter" mode now works seamlessly across foldable screens (if you have a Fold) and supports two-way conversation without needing a data signal for basic translations. Call translation is still eerily smooth.
· Generative Edit: It has gotten significantly better. The "fill" feature is now competitive with Google Magic Eraser, and the ability to move objects with realistic background reconstruction is genuinely useful for cleaning up vacation photos. However, Samsung’s processing can still occasionally make edits look slightly "oily" compared to Pixel.
The Mixed: The Hiccups
· On-Device vs. Cloud: Samsung promised most AI would run on the device, but for complex tasks (like heavy photo editing or lengthy summarization), you are still dependent
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
4 Star versus 5 Star
on March 31, 2026
Posted by: Cali1974
[This review was collected as part of a promotion.] I absolutely love my Galaxy A1. Superb value vis a vie the cost. I gave it four stars versus five stars, as I had issues with my camera. The camera doesn't focus properly.. The external lenses and caps are fine. There is an internal problem that may have been caused from dropping the phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on March 31, 2026
Posted by: Lyle2026
[This review was collected as part of a promotion.] Great for watching YouTube great with my ear buds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on March 31, 2026
Posted by: Star32Shine
[This review was collected as part of a promotion.] The Samsung phone has been easy to use with many options to chose from including Galaxy AI. The notifications are concise and inclusive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A17 5G
on March 31, 2026
Posted by: Dukez1973
[This review was collected as part of a promotion.] My galaxy A17 5g is so much better than my old Motorola phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A17 5G great phone
on March 31, 2026
Posted by: Bossdad4life442
[This review was collected as part of a promotion.] I bought this phone after 2failed attempts at a moto G 2026. This phone runs circlez around those phones. Great screen and
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone
on March 31, 2026
Posted by: Baddbadd
[This review was collected as part of a promotion.] It doesn't reinvent the wheel, but it’s a dependable budget phone. It excels at the basics: a beautiful screen, a battery that won’t quit, and a commitment to software updates that is rare at this price point. It’s perfect for everyday browsing and organization.
Value
4
Written by a customer while visiting Samsung US