Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,763 Reviews)
Rating breakdown 3,763 reviews
5 Stars
2,202
4 Stars
854
3 Stars
364
2 Stars
184
1 Star
159
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
This product has great features and I pick Samsung
on October 4, 2026
Posted by: Mzlinder
[This review was collected as part of a promotion.] I use my phone for pictures and web search and it has great quality photos and videos
The feature is awesome and I love it
And it's very easy to use
The feature is awesome and I love it
And it's very easy to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The A17 5G is like a starter phone with Android 16
on October 4, 2026
Posted by: CaliQQueso
[This review was collected as part of a promotion.] Dearest Reader,
My previous phone was a Samsung A51 which bricked up on me earlier this year (2026). I owned it for several years and would still use it had it not died. It was unresponsive to booting and other legitimate, official troubleshooting steps.
Fast forward to the A17. I thoroughly enjoy the features of Android 16 and One UI 8.5 however the 2-4 gb of RAM causes me to have to restart the phone often (I regularly receive that notification from Samsung).
With a 256 gb micro SD card, I'm able to move apps with ease even if some of them operate poorly not having access to flash memory but I just toggle those apps between internal and external.
Also, I'm big on keeping gadgets tuned up, meaning I clear cache often enough, sometimes data, and uninstall/reinstall apps in settings as a tried and true troubleshooting step.
Lastly, I look forward to being chosen for a new and better phone to review for Samsung U.S.
Best regards.
Value
3
Response from Samsung USBy R&R, October 6, 2026
Hello CaliQQueso,
Thank you for sharing such a thoughtful review. Galaxy A17 5G offers a Super AMOLED display, a slim design, and Knox security. We appreciate the maintenance steps you have already tried. Since restart prompts continue, try Phone diagnostics in Samsung Members using Samsung's diagnostics guide. Testing in Safe mode can also help determine whether a downloaded app is contributing before repeating steps you have already taken. Thank you for sharing your experience with the Samsung family.
Samsung Galaxy device appears to be slow or unresponsive
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing such a thoughtful review. Galaxy A17 5G offers a Super AMOLED display, a slim design, and Knox security. We appreciate the maintenance steps you have already tried. Since restart prompts continue, try Phone diagnostics in Samsung Members using Samsung's diagnostics guide. Testing in Safe mode can also help determine whether a downloaded app is contributing before repeating steps you have already taken. Thank you for sharing your experience with the Samsung family.
Samsung Galaxy device appears to be slow or unresponsive
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I use my device for everything without my Samsung
on October 4, 2026
Posted by: MicMic
[This review was collected as part of a promotion.] I chose this dvice because of the massive storage it holds, I have a ton of apps that I use for hobbies and work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new phone
on October 4, 2026
Posted by: Tamatha
[This review was collected as part of a promotion.] I absolutely love my Samsung A17. I chose this phone because it's got great features. The the camera works very well and the security is very good.
I use my phone for a number of things. I like taking photos and the new AI features help me to edit and correct photos. I also use my phone for work and to make documents. Overall I think it's one of the best Samsung products I've used yet.
I use my phone for a number of things. I like taking photos and the new AI features help me to edit and correct photos. I also use my phone for work and to make documents. Overall I think it's one of the best Samsung products I've used yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best choice ever!
on October 4, 2026
Posted by: Awesome5683
[This review was collected as part of a promotion.] 5/5 Stars — Absolutely blown away by the Galaxy 17!
I’ve been using the Galaxy 17 for a couple of weeks now, and it is easily one of the most refined smartphones on the market. Samsung has outdone themselves with the display—the colors are exceptionally vibrant, and the peak brightness makes outdoor viewing effortless.
Performance is lightning-fast, whether you're multitasking between heavy productivity apps or running graphics-intensive games. But the real star of the show is the camera system. Low-light shots are stunningly crisp, and the zoom capabilities are cleaner than ever. Plus, the battery easily lasts a full day and a half of heavy use.
If you are thinking about an upgrade, this phone is a game changer. Highly recommended! I choose a galaxy everytime!
I’ve been using the Galaxy 17 for a couple of weeks now, and it is easily one of the most refined smartphones on the market. Samsung has outdone themselves with the display—the colors are exceptionally vibrant, and the peak brightness makes outdoor viewing effortless.
Performance is lightning-fast, whether you're multitasking between heavy productivity apps or running graphics-intensive games. But the real star of the show is the camera system. Low-light shots are stunningly crisp, and the zoom capabilities are cleaner than ever. Plus, the battery easily lasts a full day and a half of heavy use.
If you are thinking about an upgrade, this phone is a game changer. Highly recommended! I choose a galaxy everytime!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Got for free so wasn't sure what to expect.
on October 4, 2026
Posted by: Didntseemedoit
[This review was collected as part of a promotion.] I chose this phone because it was free, so I wasn't sure what to expect. But im pleasantly surprised at the quality of this phone. Its easy to use and doesn't lag. Has good sound and photo quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Verizon Samsung galaxy A17
on October 4, 2026
Posted by: SHERRIE
[This review was collected as part of a promotion.] When I signed up for Verizon, i chose the galaxy A17 mainly bc it had 128 gb of.memory and the other phone that I could get.for for free only had 64 go and I needed the extra memory. It's a.phone n it works as it.should. I can call and text and the.internet and Facebook and messenger and my banking apps work so that's all im concerned aboht.really. it.tales.deceng.pictures too and it doesnt lag when its processing. So yea...4 stars.
Value
4
Response from Samsung USBy R&R, October 7, 2026
Hello SHERRIE,
The Galaxy A17 5G combines 128GB of storage, 5G connectivity, and optical image stabilization for steadier photos. We’re happy to hear that it keeps your calls, messages, and everyday apps running the way you need. Having room for your essentials and a camera you enjoy makes it a dependable part of your routine. Thank you for sharing your experience and for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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The Galaxy A17 5G combines 128GB of storage, 5G connectivity, and optical image stabilization for steadier photos. We’re happy to hear that it keeps your calls, messages, and everyday apps running the way you need. Having room for your essentials and a camera you enjoy makes it a dependable part of your routine. Thank you for sharing your experience and for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung great quality midrange phone
on October 4, 2026
Posted by: Crash13820
[This review was collected as part of a promotion.] I choose Samsung because I have been using for years there midrange phones are high quality and last forever I still have a galaxy a 14 that I use at home with wifi and wife has one to she watches h up high quality videos on Facebook with it all day and loves the apps that come on a Samsung smart phone I also have sa Samsung smart fridge and washer and dryer Samsung are high quality at great prices and the perks you get pay for the phone itself Samsung all the way
Value
5
Written by a customer while visiting Samsung US