Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,763 Reviews)
Rating breakdown 3,763 reviews
5 Stars
2,202
4 Stars
854
3 Stars
364
2 Stars
184
1 Star
159
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
3
GOOD PHONE FOR A GREAT PRICE
on October 5, 2026
Posted by: InTheMix
[This review was collected as part of a promotion.] After owning the "S" series phones ever since I can remember. I ran into a situation with my S21, was slightly low on funds. I never heard of or new that there was on "A" series phone. It does not have all of the bells and whistles that the "S" series has, which I can live without. The "A" series is very reliable and I have not had any issues.
Value
3
Response from Samsung USBy R&R, October 6, 2026
Hola InTheMix,
Thank you for sharing your Samsung journey! Galaxy A17 5G brings together a vivid Super AMOLED display, a slim design, and Knox security for everyday convenience. It is wonderful to hear that it has been a reliable companion and provides the essentials you need. Thank you for being part of the Samsung family.
-Ty
Samsung Support
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Thank you for sharing your Samsung journey! Galaxy A17 5G brings together a vivid Super AMOLED display, a slim design, and Knox security for everyday convenience. It is wonderful to hear that it has been a reliable companion and provides the essentials you need. Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Phone Review
on October 5, 2026
Posted by: IChoise
[This review was collected as part of a promotion.] I choose to participate in this review because it's importance to inform how a product is performing whether good or bad.
I choose to rate the S17 5 as a good phone especially the camera. I choose to also add that the applications of Samsung can be overbearing and unwanted; but, maybe not to all consumers.
I chose to say thank you for the opportunity to invite me in the review and I choose your product over other brands.
sincerely yours.
I choose to rate the S17 5 as a good phone especially the camera. I choose to also add that the applications of Samsung can be overbearing and unwanted; but, maybe not to all consumers.
I chose to say thank you for the opportunity to invite me in the review and I choose your product over other brands.
sincerely yours.
Value
4
Response from Samsung USBy R&R, October 8, 2026
Hello IChoise,
The Galaxy A17 5G features a vibrant Super AMOLED display and optical image stabilization for clearer photos. It also offers six generations of operating system upgrades. We appreciate your thoughtful feedback and are pleased to know that the camera is a standout feature for you.
To personalize your experience, you can manage your apps by going to Settings > Apps. Select any app you don’t use, then choose “Uninstall” or “Disable,” if that option is available. While some essential apps cannot be removed, you can hide their icons from both the Home and Apps screens.
Thank you for choosing Samsung!
Manage apps on your Galaxy phone or tablet
-Ty
Samsung Support
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Samsung Community
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Facebook
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The Galaxy A17 5G features a vibrant Super AMOLED display and optical image stabilization for clearer photos. It also offers six generations of operating system upgrades. We appreciate your thoughtful feedback and are pleased to know that the camera is a standout feature for you.
To personalize your experience, you can manage your apps by going to Settings > Apps. Select any app you don’t use, then choose “Uninstall” or “Disable,” if that option is available. While some essential apps cannot be removed, you can hide their icons from both the Home and Apps screens.
Thank you for choosing Samsung!
Manage apps on your Galaxy phone or tablet
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung galaxy A 17 phone
on October 5, 2026
Posted by: LindsA
[This review was collected as part of a promotion.] I started my Samsung journey when I bought an A14 years ago. I was happy with the fact I chose a Samsung Galaxy. Now im up to an A17 and I have had problems with it from the get go. On start u p 99percent of the time it always says System UI NOT working. It continues this wait/cancel option throughout the first app use. So should I stay on this journey?...
Value
3
Response from Samsung USBy R&R, October 6, 2026
Hi LindsA,
Thank you for continuing your Galaxy journey. Galaxy A17 5G offers a Super AMOLED display, Knox security, and a slim design. Repeated System UI messages can interrupt getting started with your phone. Try restarting, checking for software updates, and testing in Safe mode to determine whether a downloaded app is contributing. Samsung's screen response guide explains these steps and when to request service if the message continues. Please see the link below. Thank you for being part of the Samsung family.
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for continuing your Galaxy journey. Galaxy A17 5G offers a Super AMOLED display, Knox security, and a slim design. Repeated System UI messages can interrupt getting started with your phone. Try restarting, checking for software updates, and testing in Safe mode to determine whether a downloaded app is contributing. Samsung's screen response guide explains these steps and when to request service if the message continues. Please see the link below. Thank you for being part of the Samsung family.
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Seamless Integration
on October 5, 2026
Posted by: kOzMoB
[This review was collected as part of a promotion.] I chose the Samsung galaxy a17 5g because of the seamless change from one galaxy to another.
It's been extremely easy importing important info from one phone to the other.
I chose Samsung forever
It's been extremely easy importing important info from one phone to the other.
I chose Samsung forever
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Nothing for Nothing
on October 5, 2026
Posted by: LLKevG
[This review was collected as part of a promotion.] This Galaxy came to me as part of a promotion done by my carrier. It is exactly what I expected from a free phone. I chose to write this review because I've never seen or experienced another phone as slow, as disappointing as the A17. It struggles to even start up, and gets no better from there. It really is just the facade of a phone, an imposter of device that would fool not one person who tried to engage it for any task related to a mobile device.
Value
1
Response from Samsung USBy R&R, October 6, 2026
Good day LLKevG,
Thank you for your candid feedback. Galaxy A17 5G includes a Super AMOLED display, a slim design, and Knox security. Slow startup and delays during everyday tasks can make it feel like the phone is hard to maneuver. Try Settings > Device care > Optimize now, then check for software updates. If performance remains slow, test in Safe mode using Samsung's screen response guide. This can help identify whether a downloaded app is contributing and guide the next step. Thank you for sharing your experience with Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your candid feedback. Galaxy A17 5G includes a Super AMOLED display, a slim design, and Knox security. Slow startup and delays during everyday tasks can make it feel like the phone is hard to maneuver. Try Settings > Device care > Optimize now, then check for software updates. If performance remains slow, test in Safe mode using Samsung's screen response guide. This can help identify whether a downloaded app is contributing and guide the next step. Thank you for sharing your experience with Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
SAY YES TO THE A17 5G!
on October 5, 2026
Posted by: Sarrritta5280
[This review was collected as part of a promotion.] My Galaxy A17 5G has been a great fit as my new everyday phone. Setup was quick and painless, and I was signed in to my Google and Samsung accounts within minutes. The big, bright screen makes streaming and browsing comfortable, and the phone feels fast and responsive for daily tasks like messaging, maps, and social media. Battery life has been solid through a full day of use, and 5G keeps everything loading quickly. The camera takes clear, sharp photos in good light too. Overall, I chose well — the A17 5G does everything I need without any fuss, and I would recommend it to anyone looking for a reliable, affordable Samsung phone.
Value
4
Response from Samsung USBy R&R, October 8, 2026
Hello Sarrritta5280,
The Galaxy A17 5G offers a vivid Super AMOLED display, 5G connectivity, and optical image stabilization for steadier photos. We’re delighted that setup was straightforward and that your new phone has settled so easily into your daily routine. From messaging and maps to streaming and capturing memories, it’s great to hear that the experience has been comfortable and responsive. Thank you for sharing your enthusiasm and for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G offers a vivid Super AMOLED display, 5G connectivity, and optical image stabilization for steadier photos. We’re delighted that setup was straightforward and that your new phone has settled so easily into your daily routine. From messaging and maps to streaming and capturing memories, it’s great to hear that the experience has been comfortable and responsive. Thank you for sharing your enthusiasm and for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Response from Samsung USBy R&R, October 7, 2026
Hello Sarrritta5280,
The Galaxy A17 5G offers a vivid Super AMOLED display, 5G connectivity, and optical image stabilization for steadier photos. We’re delighted that setup was straightforward and that your new phone has settled so easily into your daily routine. From messaging and maps to streaming and capturing memories, it’s great to hear that the experience has been comfortable and responsive. Thank you for sharing your enthusiasm and for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G offers a vivid Super AMOLED display, 5G connectivity, and optical image stabilization for steadier photos. We’re delighted that setup was straightforward and that your new phone has settled so easily into your daily routine. From messaging and maps to streaming and capturing memories, it’s great to hear that the experience has been comfortable and responsive. Thank you for sharing your enthusiasm and for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features.
on October 5, 2026
Posted by: Purplesloveofgalaxy
[This review was collected as part of a promotion.] I chose your product because it offers a unique quantity that I've come to love. It has a large display screen making it easier to see when gaming or watching movies. I was able to transfer my phone data from my old phone very easily, and was able to use my phone within minutes of the data transfer being completed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung Galaxy A17
on October 5, 2026
Posted by: LALokaGuera
[This review was collected as part of a promotion.] Dont know if my phone is defective or what but it lags so much I dont like it and its not signal or wifi
But I may be wrong about this phone and mine is just defective
But I may be wrong about this phone and mine is just defective
Value
1
Response from Samsung USBy R&R, October 6, 2026
Hi LALokaGuera,
Thank you for sharing what you are experiencing. Galaxy A17 5G brings together a slim design, a Super AMOLED display, and Knox security. The delay you describe deserves a closer look. Start with Device care > Optimize now, then test in Safe mode to help narrow down the cause. please check out the link provided below for more on how to keep your phone performing smoothly. Samsung's screen response guide provides instructions and a service option if the delays continue. Thank you for being part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Troubleshoot touchscreen issues on a Samsung Galaxy device
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing what you are experiencing. Galaxy A17 5G brings together a slim design, a Super AMOLED display, and Knox security. The delay you describe deserves a closer look. Start with Device care > Optimize now, then test in Safe mode to help narrow down the cause. please check out the link provided below for more on how to keep your phone performing smoothly. Samsung's screen response guide provides instructions and a service option if the delays continue. Thank you for being part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Troubleshoot touchscreen issues on a Samsung Galaxy device
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US