Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,763 Reviews)
Rating breakdown 3,763 reviews
5 Stars
2,202
4 Stars
854
3 Stars
364
2 Stars
184
1 Star
159
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
5
Love this phone!!!
on October 6, 2026
Posted by: PaigeS
[This review was collected as part of a promotion.] I used other carriers for my phones and they never seemed to get it right... But, once I chose to "get with the program" and I started using only Samsung phones and other Samsung items and let me tell you it was the best decision I've made in a minute! I chose Samsung, but in a way I feel like Samsung chose me!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not a bad phone for cheaper price
on October 6, 2026
Posted by: Dannib
[This review was collected as part of a promotion.] I chose the Samsung Galaxy A17 5g when purchasing a new\n Device, when my previous one broke, I was in between paychecks and needed a cheaper phone with good memory space and reliable service and features. Overall, it's a pretty decent phone. I have noticed though that after about two months , it slows down significantly and lags at times
Value
3
Response from Samsung USBy R&R, October 7, 2026
Hello Dannib,
Thank you for sharing your thoughts on your Galaxy A17 5G. The Galaxy A17 5G features a vibrant Super AMOLED display and optical image stabilization for steadier photos. It also offers six generations of OS upgrades. We’re glad to hear it has met many of your everyday needs. If you're experiencing recent slowdowns, please try the following steps: Go to Settings > Device care > Memory > Clean now. After that, review your Storage for any files you no longer need. Make sure to restart your phone and check for software updates as well. If the lag persists, Samsung Support is available to assist you. Thank you for choosing Samsung!
Samsung Galaxy device appears to be slow or unresponsive
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your thoughts on your Galaxy A17 5G. The Galaxy A17 5G features a vibrant Super AMOLED display and optical image stabilization for steadier photos. It also offers six generations of OS upgrades. We’re glad to hear it has met many of your everyday needs. If you're experiencing recent slowdowns, please try the following steps: Go to Settings > Device care > Memory > Clean now. After that, review your Storage for any files you no longer need. Make sure to restart your phone and check for software updates as well. If the lag persists, Samsung Support is available to assist you. Thank you for choosing Samsung!
Samsung Galaxy device appears to be slow or unresponsive
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4
This products features were mind-blowing
on October 6, 2026
Posted by: Gravycat
[This review was collected as part of a promotion.] I chose this phone because it fitted my needs at the time wasn't about to afford a flagship phone so I went with the a 17
Value
4
Response from Samsung USBy R&R, October 6, 2026
Hello there Gravycat,
We're pleased that the Galaxy A17 5G met your needs. Its spacious Super AMOLED display, optical image stabilization for steadier photos, and convenient Quick Share feature provide valuable capabilities for everyday use. It's wonderful to hear that these features made a strong impression as you explored your phone. Thank you for sharing your experience and for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Facebook
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We're pleased that the Galaxy A17 5G met your needs. Its spacious Super AMOLED display, optical image stabilization for steadier photos, and convenient Quick Share feature provide valuable capabilities for everyday use. It's wonderful to hear that these features made a strong impression as you explored your phone. Thank you for sharing your experience and for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Camera always freezes
on October 6, 2026
Posted by: Missyishome
[This review was collected as part of a promotion.] They said the camera is good on this device but my camera has a tendency to malfunction when I'm in other apps that I have to take pictures of videos for
Value
4
Response from Samsung USBy R&R, October 8, 2026
Good day Missyishome,
The Galaxy A17 5G offers a camera with optical image stabilization, a vivid Super AMOLED display, and Quick Share for convenient sharing. We appreciate you explaining that the camera freezes within other apps. First, test taking a photo and video in Samsung's Camera app. If it works there, update the affected app, check its Camera and Microphone permissions under Settings > Apps, and select Storage > Clear cache. Restart your phone afterward. If freezing also happens in Samsung's Camera app, contact Samsung Support. Thank you for choosing Samsung.
Manage apps on your Galaxy phone or tablet
Use camera features on the Galaxy A17 5G
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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The Galaxy A17 5G offers a camera with optical image stabilization, a vivid Super AMOLED display, and Quick Share for convenient sharing. We appreciate you explaining that the camera freezes within other apps. First, test taking a photo and video in Samsung's Camera app. If it works there, update the affected app, check its Camera and Microphone permissions under Settings > Apps, and select Storage > Clear cache. Restart your phone afterward. If freezing also happens in Samsung's Camera app, contact Samsung Support. Thank you for choosing Samsung.
Manage apps on your Galaxy phone or tablet
Use camera features on the Galaxy A17 5G
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Does It Again!!!
on October 6, 2026
Posted by: Chloe1313
[This review was collected as part of a promotion.] I have been getting Samsung phones from the A series ever since they came out when the 5G phones started coming around I chose to get the stylus and then upgraded to the A16 and got my wife the A17...We love these phones and you can't beat the price...Thanks Samsung keep up the great work and we will keep buying!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
best affordable upgrade model
on October 6, 2026
Posted by: dragonfly422
[This review was collected as part of a promotion.] I chose the A17 to replace my tired old A15. This new phone gives me more graphic choices, and more capability to take better pictures and videos. I have also added a Samsung 1TB microSD to use for storing my media, including most of my favorite songs. Thanks Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung a17
on October 5, 2026
Posted by: Takenupspace
[This review was collected as part of a promotion.] Great device. Time consuming to figure out at first but it means it includes tons of features unlike my previous devices
Value
4
Response from Samsung USBy R&R, October 8, 2026
Hello Takenupspace,
The Galaxy A17 5G features a vibrant Super AMOLED display, optical image stabilization, and provides six generations of operating system upgrades. We're pleased that you're enjoying the phone's features as you get accustomed to it. To enhance your navigation experience, you might want to try the Easy mode by going to Settings > Display, if it's available. This mode offers larger icons and a simplified home screen layout. Feel free to explore more features at your own pace. Thank you for choosing Samsung!
Adjust your Galaxy phone or tablet's display settings
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G features a vibrant Super AMOLED display, optical image stabilization, and provides six generations of operating system upgrades. We're pleased that you're enjoying the phone's features as you get accustomed to it. To enhance your navigation experience, you might want to try the Easy mode by going to Settings > Display, if it's available. This mode offers larger icons and a simplified home screen layout. Feel free to explore more features at your own pace. Thank you for choosing Samsung!
Adjust your Galaxy phone or tablet's display settings
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung a17
on October 5, 2026
Posted by: Samsunga17
[This review was collected as part of a promotion.] This is my first samsung and I'm really glad I went with the samsung a17 to because it has a really good camera and display and I like how you can put a SD card In it for extra storage and that it has a fingerprint sensor on the camera
Value
5
Written by a customer while visiting Samsung US