Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Average customer rating
4.3
(3,763 Reviews)
Rating breakdown 3,763 reviews
5 Stars
2,202
4 Stars
854
3 Stars
364
2 Stars
184
1 Star
159
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A17 5G 128GB (Unlocked) - Black
Customer Rating
4
Samsung A17
on October 7, 2026
Posted by: Ilovemypitty
[This review was collected as part of a promotion.] I have had my phone for about 8 months and honestly the old Samsung i had was a little better. I have lots of trouble with documents uploading them on my phone. For gaming its actually great. I do feel I get better service with the wifi on. Also I do get alot of reminders to power off and on because it is running slowly.
Value
4
Response from Samsung USBy R&R, October 8, 2026
Hello Ilovemypitty.
Thank you for sharing your experience with the Galaxy A17 5G. It's wonderful to hear that the device is providing a strong gaming experience and reliable Wi-Fi connectivity. With its Super AMOLED display, capable camera system, and useful Galaxy AI features, there's a lot to explore.
If you're experiencing slower performance or issues with document uploads, try the following steps: close any unused apps, go to Settings, select Device Care, and then choose Optimize Now. Restarting your phone before attempting the upload again can also be helpful. Additionally, keeping your phone and apps updated can help maintain smooth performance.
Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with the Galaxy A17 5G. It's wonderful to hear that the device is providing a strong gaming experience and reliable Wi-Fi connectivity. With its Super AMOLED display, capable camera system, and useful Galaxy AI features, there's a lot to explore.
If you're experiencing slower performance or issues with document uploads, try the following steps: close any unused apps, go to Settings, select Device Care, and then choose Optimize Now. Restarting your phone before attempting the upload again can also be helpful. Additionally, keeping your phone and apps updated can help maintain smooth performance.
Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Amazing Features
on October 7, 2026
Posted by: Acorniyah46
[This review was collected as part of a promotion.] Initially, I was hesitant and conflicted about completing this review; however, I chose to complete this review since I am pretty satisfied with my decision to get the Samsung Galaxy A16 as the features of the phone are pretty cool, and I have thoroughly enjoyed coming upon the different aspects of the phone that makes it stand out from others!
Value
4
Response from Samsung USBy R&R, October 8, 2026
Hello Acorniyah46,
We love hearing that you are enjoying discovering everything your Galaxy A17 5G can do. Its vibrant Super AMOLED display, versatile camera experience, and Galaxy AI tools bring plenty of useful features to explore as you spend more time with your phone. Finding those little extras along the way can make the Galaxy experience even more enjoyable. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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We love hearing that you are enjoying discovering everything your Galaxy A17 5G can do. Its vibrant Super AMOLED display, versatile camera experience, and Galaxy AI tools bring plenty of useful features to explore as you spend more time with your phone. Finding those little extras along the way can make the Galaxy experience even more enjoyable. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
I Love this phone
on October 6, 2026
Posted by: ChelsFree
[This review was collected as part of a promotion.] I was hesitant at first about getting this model but I did a little research and it turns out that this budget friendly phone has all the same specs as the expensive model. It's super fast. Has a beautiful display. Is pretty tough. I would highly recommend it for anyone who needs a new phone but has bills.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has a great camera
on October 6, 2026
Posted by: Spark1
[This review was collected as part of a promotion.] I own a galaxy A15 which takes great pictures the exposure of the phone is of great quality. I believe that it can complete with top quality of any brands of phones.
Value
4
Response from Samsung USBy R&R, October 8, 2026
Hey Spark1,
It's fantastic to hear how much you enjoy taking photos with your Galaxy. The Galaxy A17 5G offers a versatile camera experience, a vibrant Super AMOLED display, and helpful Galaxy AI tools that make capturing and enjoying everyday moments easier. We appreciate your positive feedback about the image quality. Thank you for choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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It's fantastic to hear how much you enjoy taking photos with your Galaxy. The Galaxy A17 5G offers a versatile camera experience, a vibrant Super AMOLED display, and helpful Galaxy AI tools that make capturing and enjoying everyday moments easier. We appreciate your positive feedback about the image quality. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on October 6, 2026
Posted by: Steveo
[This review was collected as part of a promotion.] I love my galaxy a17 5g it works amazing and I play games and stream movies and have no problems I chose samsung galaxy over all others 😀
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's a little slow
on October 6, 2026
Posted by: MrsKelley
[This review was collected as part of a promotion.] I chose the A17 because it was a free phone with the purchase of a plan. It is slower than I like but the appearance in nice. It has a good camera with good quality.
Value
4
Response from Samsung USBy R&R, October 8, 2026
Hola MrsKelley,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. The Galaxy A17 5G features a vibrant display, a quality camera experience, and a sleek design, so it's great to hear that you're pleased with its look and photo quality. If you're experiencing slower performance, try closing any unused apps, restarting your phone, and going to Settings > Device care > Memory > Clean now to free up resources. Keeping your apps and software up to date can also help improve performance. Thank you for being part of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy A17 5G. The Galaxy A17 5G features a vibrant display, a quality camera experience, and a sleek design, so it's great to hear that you're pleased with its look and photo quality. If you're experiencing slower performance, try closing any unused apps, restarting your phone, and going to Settings > Device care > Memory > Clean now to free up resources. Keeping your apps and software up to date can also help improve performance. Thank you for being part of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is an ausome phone super fast super clean
on October 6, 2026
Posted by: Lovemymom
[This review was collected as part of a promotion.] I like the better camera feature the screen is bigger clearer and better graphics I chose the Samsung a17 cause I had the a15 which wasn't to bad of a phone had that one 4 two years
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I chose the A17 out uof necessity
on October 6, 2026
Posted by: BrandiBoggs
[This review was collected as part of a promotion.] It's a great price and for the most part worked done...
Until, a month ago. Now I keep getting messages about the ui system and it freezes... it is very frustrating. I chose the A17 of of necessity at the time but now I'm saving up to upgrade to a phone for content creation .
Until, a month ago. Now I keep getting messages about the ui system and it freezes... it is very frustrating. I chose the A17 of of necessity at the time but now I'm saving up to upgrade to a phone for content creation .
Value
3
Response from Samsung USBy R&R, October 7, 2026
Hello BrandiBoggs,
The Galaxy A17 5G features a vivid Super AMOLED display, optical image stabilization for capturing photos and videos, and offers six generations of operating system upgrades. We understand that system UI messages and freezing can disrupt your routine. To start troubleshooting, check for software updates and restart your phone. If the messages persist, try testing in Safe Mode, which can help determine if a third-party app is causing the concern. Safe Mode only runs core applications, allowing you to identify if a downloaded app is the culprit. For further assistance, you can refer to Samsung Support's article on "Samsung Galaxy device will not start or is in a boot loop," which provides detailed troubleshooting steps. Thank you for sharing your experience with Samsung.
Samsung Galaxy device will not start or is in a boot loop
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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The Galaxy A17 5G features a vivid Super AMOLED display, optical image stabilization for capturing photos and videos, and offers six generations of operating system upgrades. We understand that system UI messages and freezing can disrupt your routine. To start troubleshooting, check for software updates and restart your phone. If the messages persist, try testing in Safe Mode, which can help determine if a third-party app is causing the concern. Safe Mode only runs core applications, allowing you to identify if a downloaded app is the culprit. For further assistance, you can refer to Samsung Support's article on "Samsung Galaxy device will not start or is in a boot loop," which provides detailed troubleshooting steps. Thank you for sharing your experience with Samsung.
Samsung Galaxy device will not start or is in a boot loop
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US